123 Appliance Repair in Pineville NC Review
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#1 Jan 3, 2009
I cannot say enough about this service company. On Jan 3rd, I called to schedule appt due to my frig. not cooling. I called and spoke to a gentleman who was very polite. Within 2 mins, a technician called me back and told me that he could be out at my home within the hour. James, the technician came to my home. He was very polite and knowlegdable. Within 2 mins, he found out that the problem wasn't what I thought it was and would only charge me for the service call. I thought while he was here, he might as well look at the other problem I was having (frig. not producing ice). He looked at the problem and fixed it. He was very polite, explaining problem to me and did some preventative maintenance also. All in all, I was just impressed with the service from beginning to end. I highly would recommend their service to anyone.
#2 Jun 5, 2009
Just wanted to drop y'all an e-mail thanking for your outstanding and quick service. We just had all our stuff moved from Pittsburgh, and your technician came out to our place and hooked up our washer and dryer in a flash.
Thanks so much, we will highly recommend you!
#3 Jul 25, 2013
Let's just say for every good review there's always a bad one. When i called let's just say Mr. idiot called me back immediately. He seemed to be friendly and professional at the time evaluating my refrigerator. Gave an estimate but once he came out he found that it was something else rather than what he said and had to order this part. The quote of now almost $300 to repair it i did my research on line of what this part costs. When i spoke with Mr.Idiot on the phone and inquired about it he got upset and told me i could fix it myself and get the part myself. He was upset because i questioned how much the part was and told me none of his customers ask that thats why he went into business for himself. How is that for professionalism. He then said i will refund your $50 service fee for coming out but i will not fix your refrigerator because this is too much of a hassle. Simply because i questioned the cost of the part being ordered. I as well as you have to the right to question anything that some outside contractor is charging you for a part as well as to know their labor fees. With a possibility of you getting Mr. IDIOT to repair your appliance i definitely would not use this company unless you're ok with paying whatever they tell you to pay. This idiot turned out to be very unprofessional and has no business serving the public so i would not use this company.
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