What about the Danville Center for Health & Rehab

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one who cares

Canada, KY

#1 Jan 3, 2009
I know there is already a discussion going on about Charleston Health Care but I think people should know about the D-ville Center for Health & Rehab also. It is the nursing home on 3rd street and has changed names several times over the years. I have a relative in there and I personally know that she is not receiving the best care possible. She lays in her bed which is soaked of urine and also feces. She wears depends but the employees go so long before changing her that the depend is soaked and leaked onto everything. She is not able to get up and walk to the bathroom because her legs no longer work. If she pushes the call button for a nurse or assistant to come and clean her, she has already forgotten what she initially pushed the call button for. She cannot remember hardly anything and gets confused so often. She has had things stolen out of her room but of course it cannot be proven who the theif is. It is honestly a heartbreaking experience to visit her because of the surroundings. The place stinks, the patients are spoken to rudely, things are stolen from patients, food is terrible and cold, takes forever before an employee answers the call buttons in patients room, patients are left in the lobby for hours and hours and they get so tired their heads are leaned over in their wheelchairs and they have fallen asleep. Now wouldn't it be better for them to spend only maybe one or two hours and then be placed back in their beds to sleep more comfortably? All of these issues have been told to the aides, nurses, social worker (patient advocate Ha,Ha), and even the director of the nursing home! The ombudsman is also aware. If anyone has to place a relative someplace, do not put them into this nursing home if you care at all about them!I know there are a few employees there who try to do their job in a professional manner so I am not including every single employee that works there. I realize that some work their butts off while others do absolutely nothing.
one who cares

Canada, KY

#2 Jan 3, 2009
one who cares wrote:
I know there is already a discussion going on about Charleston Health Care but I think people should know about the D-ville Center for Health & Rehab also. It is the nursing home on 3rd street and has changed names several times over the years. I have a relative in there and I personally know that she is not receiving the best care possible. She lays in her bed which is soaked of urine and also feces. She wears depends but the employees go so long before changing her that the depend is soaked and leaked onto everything. She is not able to get up and walk to the bathroom because her legs no longer work. If she pushes the call button for a nurse or assistant to come and clean her, she has already forgotten what she initially pushed the call button for. She cannot remember hardly anything and gets confused so often. She has had things stolen out of her room but of course it cannot be proven who the theif is. It is honestly a heartbreaking experience to visit her because of the surroundings. The place stinks, the patients are spoken to rudely, things are stolen from patients, food is terrible and cold, takes forever before an employee answers the call buttons in patients room, patients are left in the lobby for hours and hours and they get so tired their heads are leaned over in their wheelchairs and they have fallen asleep. Now wouldn't it be better for them to spend only maybe one or two hours and then be placed back in their beds to sleep more comfortably? All of these issues have been told to the aides, nurses, social worker (patient advocate Ha,Ha), and even the director of the nursing home! The ombudsman is also aware. If anyone has to place a relative someplace, do not put them into this nursing home if you care at all about them!I know there are a few employees there who try to do their job in a professional manner so I am not including every single employee that works there. I realize that some work their butts off while others do absolutely nothing.
So it looks like no one else on here has a relative or loved one in this place???
Modene Asbury

United States

#3 Jan 4, 2009
When I heard about this Forum from an employee of Danville Centre of course I could not wait to read it. Yes.... I have seen everything you have seen in the two years my Sister Lyda has been a resident there. I too have talked and Yes!! even bitched....A Lot!!. Thank God my Sister is still able to do some things for herself. My other sister Loraine and me are at this facility EVERY day. We do everything for Lyda except give her the three insulin shots she has to have every day.(They are not always given as Doctor ordered.) And her meals are placed in front of her.( Again this has to be monitered because she has been given food that drives her sugar numbers through the roof.)
Why is our Sister there? Because we cannot take care of her at home. She is an amputee. However we keep a CONSTANT check on her. Are we popular at the Facility?? Hell No!! Are we going away? When DONKEY"S FLY!!!!!
We (my sister Loraine and me) have started a Family Council (REQUIRED and SUPPORTED BY LAW) and have several devoted and loyal Family Members who are working with us to help the many dear residents at this Facility that we have growm very close to and love.
It has been what we call"Pushing a donkey uphill" to get any help in getting things done. But one thing is for sure....We will never give up fighting for what is right and some of the situations we have seen and watched are VERY WRONG!!!!
You are also right when you mention the good help. There are some who try so hard. However they are overworked to the point they are exhausted and frustrated because they get NO support from Administrative Staff.
As you can see... my name is posted. My phone number is in the book. Want me to listen? Want to talk to me? Want someone to understand how you feel and know your post is "right-on"?
Give me a call. Please!!!

“live, and let live.”

Since: Dec 08

Stanford, KY

#4 Jan 4, 2009
Ive personally worked there.
i took very good care the residents i was assigned to.
i worked my ass off everyday and loved it.

there are a few cnas who work their asses off and actually care...i know them personally.

dville centre did me very wrong,
and i would not recommend them to anyone.

cnas come a dime a dozen...but a good, hard working, compassionate cna is very rare.
ldarland

United States

#5 Jan 5, 2009
a post on here thinks a 2 star rating from cms is bad, which it is. try the 1 star rating that danville center has. way below average. and admin staff is doing damage control by saying the ratings are inaccurate. they didn't have instructions for filling out the paperwork. lol
Centre stinks all over

Hopkinsville, KY

#6 Jan 6, 2009
Everything I have read is true about the Danville Centre and more. It does stink and they make the patients sit in the wheelchairs mostly all day if they can stay in them without falling out. There is way to much back scratching going on there if you know what I mean. I would hate to play cards with the higher management because they are so good at passing the buck. They would rather climb up in a tree to tell a lie than to stand on the ground and tell the truth. It is the most horrible place I have ever been to. There are some good workers that really care about their residence and you can pick them out very easyly. Some have compassion, love, and kindness for them but the management could care less about the majority of them. They will stand and look you in the eye and lie to you like you don't know anything. Just remember what goes around comes around, and I sure would hate to be in your place when it happens. I don't think it will be very long before there are some major changes. If it were yesterday it would not have been soon enough.
one who cares

Canada, KY

#7 Jan 6, 2009
What can be done? The local ombudsman is present at the facility so many days a week (I think)and she tries. But you all are exactly right, it is the Administrator and the higher management that refuse to make things better for the patients. They also refuse to listen or care about what is going on in the facility. I'm sure they already know but they should at least listen to relatives and try to make things better. They are extremely RUDE and need to be removed from their administrative positions if they don't care anymore than they do about their patients. It all just makes me sick! Thanks for your offer to call you Modine. I have tried everything else and no one especially management will listen to me.
ldarland

United States

#8 Jan 6, 2009
From what i have seen, proper procedure is for soiled depends to be placed in a plastic bag and placed in the trash bins with lids for disposal. When a not-so-good aid who is not following procedure slings a very obviously soied depend at an open trash can in the shower room and bathroom and even residents rooms and leaves it until housekeeping comes in the next morning to empty it there is no way a place will smell like anything but urine and feces. and we have seen that happen and reported it too many times to count.

During the last survey in early 2008 when all admin staff were working in the halls to keep the place looking good my sister commented to the then don that the place sure had looked good for the last several days and why couldn't it stay that way all the time. His reply was that all the office workers came out of their offices to help during survey and that all facilities did this. If it looked good and smelled better during survey and it was because admin staff was helping to me that just means if they had more staff it could be that way all the time. Of course that is not going to happen because it would cut down profits and it is all about money to them.

A armrest for one of the resident's wheelchair lay on the handrail in the hall for a week before survey last year. When the inspectors came in one of the cna's stuck it in my sister's closet to hide it. It stayed in there for a week until I pulled it out and put it back on the handrail where it had been. That means the resident went for two weeks without the armrest on her chair that either the doctor or therapy had ordered for her. That resident did not have family that could visit her often and make sure she was taken care of properly. But maybe they saw enough when they did visit because it wasn't long after that that she was moved out of there.

We have had a organized family council for the last year and turn in concerns every month to administration. We also tell them things we notice as well as talking with the ombudsman regularly. We call it "pushing the donkey uphill." We see a little improvement for a few days and then it is back to "same old, same old." But we are still there pushing.
Thanks

Pikeville, KY

#9 Jan 6, 2009
I would like to thank those of you who do recognize that there ARE those of us who try. I agree that if there were more staffing, things may be better. But if half of the staff you have is just there for a paycheck, it will never be good. This is a hard job, and if your not there for the right reasons, you can't do it properly.I will be the first to tell you it is so hard to be on demand the whole time you are there. But for those of us who give a damn, when a resident smiles and thanks you, its worth it. These residents (for the most part) know why they are there. And they know they need help. Its hard enough for a person who has done everything for themselves they're whole life to ask for help. When I see aids go in and bitch about having to clean a patient, or take them to the bathroom, i can only immagine how it must make the resident feel. I can only hope that when I reach an age that I have to go into a nursing home, that I have careing staff that get joy out of helping others, instead of looking at me as a burdon.
Thanks

Pikeville, KY

#10 Jan 6, 2009
BTW, no matter how many stars a facility has, this is every nursing home, NOT just Danville Centre
ldarland

United States

#11 Jan 6, 2009
I guess with the work force available there has to be good and bad. The worse thing about that is that the good ones have to work harder than ever to try to take up some of the slack. And they hardly get recognition for it. We try to call it to someone's attention when we notice somebody doing a good job.
Today when i was visiting a resident who hardly ever talks that i can see handed me her empty drink cup to throw away. When i came back to sit down she took my arm and said "Thank you." If you care about people at all that kind of thing just has to make your day. There are lots of sweet residents there. I don't see how any of the staff there can ignore them.
Guess it is like ssstephennn says "cna's are a dime a dozen but a good cna is rare.
blueeyes34

Somerset, KY

#12 Jan 6, 2009
I think that place is the crappeist place that I have ever been in my life, they don't treat there residents very well espically my grandmother. They made her sit there in a wheel chair until she got sores on her a$$ UNTIL the bone came through the skin.That place is not suitable for anything not even a hORSE BARN because that is what it smells like most of the time. May God bless the residents there,and hopefully they go home with Jesus soon other than having to live in that whole.
someone whose been there

Danville, KY

#13 Jan 6, 2009
people kill me all they can do is sit around badmouthing this that and the other DO SOMETHING whether it accomplishes anything or not at least you can say you are trying to help fix it.i took care of several members of my family personally never sent a one to a nursing home but some people cant do that so check them out first read up on them everyone of them is on the state report for medicare/medicaid reveiws then ask around then go in several times at different times of day and day of week and watch see for yourself talk to people there resident family and staff before you decide. i have worked for 17 years in nursing homes i do my very best and most family and resident recognize this but we all have bad days and some people just cant be pleased so do your own sherlock holmes act and find out for yourself.
Modene Asbury

United States

#14 Jan 6, 2009
The post for Danville Centre and Charleston have somehow joined on this discussion. For the ones of us who have a Family Member living in one of these facilities ...we will read all of them. We would like to hear more from those who actually have or have had someone they love and care about living in a Nursing Home.
A few years ago...I spent just about every Sunday afternoon at one of the Danville Nursing Homes. I would hop into the little church van with the "saints". We would go in, sing a few little peppy songs, read a verse or two and pray and leave. And I did feel good about what I was doing.
HOWEVER....the day I went to do the paperwork to place my Sister there because we could not meet her medical needs at home ....I saw a lot of things I did not see before. And I truly felt compassion and concern.For each and every one of those residents.
Now my heart is in this cause. I love these dear people who deserve all the help they are intitled to.
One final thought. We know most all of the people at Danville Centre. Some have come and some are now gone. The residents are not just OLDER people. Some have been YOUNGER. Much too young.
Life is very uncertain. I think about that. A lot!! I could be next!!

Since: Jan 09

United States

#15 Jan 6, 2009
for someone who has been there, thank god you could take care of your family members. obviously since you had worked in them for 17 yrs you knew how conditions were.
before our sister became a resident there we did not have the time to visit and check out different homes. we were too busy sitting at the hospital with her in the icu praying that she would live. most of what we have learned about nursing homes we have had to learn about after the fact. and you would have to admit it is not a pretty lesson.

“live, and let live.”

Since: Dec 08

Stanford, KY

#16 Jan 6, 2009
not every cna or nurse is to blame for a bad experience.

there's just not enough staff that actually care about residents.

some staff can see a resident in a bad situation (setting in feces, falling out of a wheelchair)and think that someone else will see it and take care of it...but they wont tell someone else about it.

i've seen administration look at patients in these situations, and walk on by...pretending not to see it.

i've had to care for patients i wasnt assigned too, because they're staff wouldnt take proper care.
which in turn took away from my residents.
and i may have bitched, but it was in no way toward the resident.

thats what GOOD, HARD WORKING, COMPASSIONATE cnas have to deal with...which is an uphill battle, but we have jobs to do.

if you see a resident in a situation, tell a cna.
if they dont respond immediatly, then remind them.

i totally dont mind, personally.
i would rather you tell me directly, then to hear you bitch about it, and being catty.

im only speaking for those of us who love our job, who care, and goto work with the direct intent to make someones day better.

all the other nurses and cna's who are piss poor can mop the floor, because i'd rather do your job as well as mine then to hear you bitch, or to see you be lazy, or mistreat someone because you dont care.
Pleaselisten

Richmond, KY

#17 Jan 6, 2009
Please!Please! If you can help it, do not let your loved ones go there. I cannot say more for the time being.
When the final matter is decided, I will write enough to scare the hell out of you.

Leave replies to this message if you have evidence supporting your cases of mistreatment.
thank you
blueeyes34

Somerset, KY

#18 Jan 7, 2009
I think that it should be shut down. It is a terrible place to be. May it be soon.

Since: Jan 09

United States

#19 Jan 7, 2009
i would hate to see it shut down because that would mean avg 100 of our people would be out of a home. and there is no way there are enough beds local to house them all and it is hard telling where they would all end up. some of our residents are there because a home in lex was shut down.
i just want there to be a staff there that would care for them the way regulations and residents right say they are supposed to be cared for. and show a little compassion and respect while they are doing it. but then respect is one of the residents rights and they are not getting that either.
i have documentation. notebooks of it!
angeleyes

Danville, KY

#20 Jan 7, 2009
sssstephen is so right we do all we can but if you think its hard to care for your loved one try taking care of 10-30 patients when everyone demands perfection every resident is entitled to good care but you cant have it 100% if someone else is hollering at you to do piddle things or if the staff on duty doesnt do their share and you have to cover for them. i am sorry if mom has gotten food on her shirt but if i have someone in the shower i cant leave them to help please like sssstephen says ask someone and if you have to remind us if we have several things going on we may forget we are after all only 1 person.my biggest problem i usually deal with is toileting during meals we cant stop feeding someone to toilet people its unfair to the pperson trying to eat but some folks think me me or mom or dad now would you like to have your meal delayed or cold because someone who was toileted proip to the meal has to go now.then we have to reheat the food that takes more time and some food just does not take good reheated .more help is the answer so you all work on getting the regulations changed so we can have more GOOD help and we promise things will be better.

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