Jiffy Lube Germantown MD: Unreliable!

Jiffy Lube Germantown MD: Unreliable!

Posted in the Damascus Forum

Germantow Rez

Washington, DC

#1 Jan 4, 2009
Be on the alert for worker fraud at this store. I brought my auto in for an oil change and wiper blade change. The technician, N. Jarman, tried to sell me another radiator flush after I just had one about a year prior. He was insistent that the radiator was dirty and would be a problem unless I had it flushed. I had another auto service center check the radiator coolant and was told that it was clean and would protect to 20 below zero. Total savings:$89

Customers should only rely on this place for oil changes. Do not trust the recommendations unless verified by another auto service center.
SusanD

Laurel, MD

#2 Jan 11, 2009
A radiator flush should last more than one year and probably in the range of every 2 to 3 years.
Checkout http://www.trustmymechanic.com/htmlmessage12....

In this case, Jiffy Lube Store #1213, Germantown, Maryland failed to represent the best interests of the auto owner.
NYGiants Fan

Laurel, MD

#3 Jan 14, 2009
The suspicious part is why the Jiffy Lube Technician doesn't always mark the inspection comments down in writing. I think it's because they can't come back on him for incorrect inspections.
I think i'd just stay away from this Jiffy Lube in Germantown, MD.
Terps99

Laurel, MD

#4 Jan 24, 2009
I have had similar experiences with my wife using Jiffy Lube! They should note any advice or comments made as a result of a checklist inspection on your pink receipt that is given to the customer.
If comments were made and not documented in the receipt, then this Jiffy Lube employee should be replaced and/or the business manager must take action to resolve. This is unethical at best and commission greed by the business at worst!
There is a Quick Lube on Woodfield that might be an alternative service.
I have also had good results and I trust Tires Plus.
Hornets Supporter

Damascus, MD

#5 Jan 24, 2010
Had my oil changed at Jiffy in G Town this morning and it took over 40 minutes. They tried to sell me a new drive belt and also a power-steering flush.

They were pushing the coffee in the waiting room...but that was free. THANK GOD!

Nice to see the checkout person had nails painted and manicured nicely. About time they got some females in there.
AutoLube

Damascus, MD

#6 May 4, 2010
The length of time spent waiting seems to be getting longer and longer. And i am sick of them trying to sell me on needless maintenance.
GtownCitizen

Damascus, MD

#7 Jun 16, 2010
Can they at least stop trying to sell unneeded services to unsuspecting women?
tomas

Lehi, UT

#8 Sep 11, 2010
Germantow Rez wrote:
Be on the alert for worker fraud at this store. I brought my auto in for an oil change and wiper blade change. The technician, N. Jarman, tried to sell me another radiator flush after I just had one about a year prior. He was insistent that the radiator was dirty and would be a problem unless I had it flushed. I had another auto service center check the radiator coolant and was told that it was clean and would protect to 20 below zero. Total savings:$89
Customers should only rely on this place for oil changes. Do not trust the recommendations unless verified by another auto service center.
I agree. I like Jiffy but, you need to take theird advise with a grain of salt. I think part of it stems from being really passionate about using the premium products. You have the same thing at Radio Shack & and Papa Johns.
~ www.seal-a-head.com
AV Real Estate

Damascus, MD

#9 Oct 15, 2010
Germantow Rez wrote:
Be on the alert for worker fraud at this store. I brought my auto in for an oil change and wiper blade change. The technician, N. Jarman, tried to sell me another radiator flush after I just had one about a year prior. He was insistent that the radiator was dirty and would be a problem unless I had it flushed. I had another auto service center check the radiator coolant and was told that it was clean and would protect to 20 below zero. Total savings:$89
Customers should only rely on this place for oil changes. Do not trust the recommendations unless verified by another auto service center.
Heck Jarman's been promoted! What gives?

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