Review: Ideal True Value Inc
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El Paso, TX

#47 Jan 6, 2011
Horribly slow service. Ordered 9 days ago, today it shipped... Never buying from again.
Car Guy

Boulder, CO

#48 Mar 26, 2011
I ordered a specialized tool that I needed to remove the inner tie rod ends on my vehicle. It took 3 days from my order for them to email me back that the tool was discontinued and they would be refunding my credit card. Then, they didn't send me the money until I called their customer service department, emailed them and got no response EVER, and then made a complaint with the Better Business Bureau and finally they refunded my card. Worst part is, I had to buy the special tool locally which cost triple, as they waited so long to tell me it wasn't coming. HUGE PAIN IN THE ASS DON"T DO IT!!!!

United States

#50 Jun 28, 2012
I ordered some paver edging from this company 2 days ago and after reading all of these reviews I sent customer service an e-mail response. I sent another e-mail today stating that I would appreciate a response in reference to my order. I am hoping I do not experience the same frustrations. difficult could it be? It seems unethical to me that the customer service is this terrible.

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