Calling ONLY current & former Brookshire's employees

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Since: Oct 07

United States

#1 Nov 13, 2007
Calling all current & former Brookshire's employees ...

I never have and never will work for Brookshire Brothers after things I have heard current and former employees comments. That and I think some of their managers have their priorities mixed up. What kind of a store demotes an employee for taking their sick child to a doctor even though they have a doctor's excuse as proof? Or fires a young kid because he has to take a day off to visit with children he was legal guardian over. He was told that he had his priorities mixed up, job comes first, family comes second. All I can say is they lost one hard-working sacker only to replace him with one good one and two worthless ones. Seems it would be a little more cost efficient for the company to keep good employees, pay the appropriately and re-examine their priorities.

Now it's your turn. DO NOT identify yourself, but do please tell us if you are a current or former employee, then tell us your story. Even if it's just about not being able to take a break to relieve yourself.

Since: Oct 07

Austin, TX

#2 Nov 15, 2007
Well, I see that those that complain in person have nothing to say online. What's the matter people, Brookshire's got your tongue?

Ok then, I know that like me, many parents have had children work for BB. Why not speak up and let people know just how they treat these kids?
Class of 2008

Huntsville, TX

#3 Nov 15, 2007
I quit from Brookshires the day my grandmother died. When I was told that she died, I was denied premission to leave that day even though it just happened and her death was unexpected (meaning she wasn't under doctors care or anything) My parents were very upsed but the manager told them rules are rules.

Since: Oct 07

Waco, TX

#4 Nov 16, 2007
I'm so very sorry to hear about your grandma. Mr. Store Director only bends the rules for those that kiss his southern region. Apparently his family wasn't very close, he has no patience for family matters or family emergencies.

I'm toying with the idea of eventually sending this thread on to the home office if enough people will speak out. So please, talk to your friends that are still there or have worked there and see if anyone else has something to say. Maybe we can at least fix upper management.

My wishes for a peaceful healing.
Millard Stains

Dimmitt, TX

#5 Nov 17, 2007
I'm a former employee who had a good relationship with one of my Store Director Cory Capps in Groveton. He did everything possible to help me out until the day I got hired as a Sheriff's Deputy. I did have a bad experience at the Huntsville store where I was promised that if I came to run the Dairy Department that I would get help and get a raise but never did. All I can say is that either the Store Director had something to do with it or the Corporate Pricks who are afraid to give raises to people. That is why Brokkshires has a high turnover rate and nobody will stay faithful to them. Oh by the way I'm not scared to use my name because I'll never go back to workk for them. Good Luck Corey Capps and Melissa Lewis the two best managers ever.

Since: Oct 07

Waco, TX

#6 Nov 17, 2007
I've heard only good things about both Corey and Melissa, who is now thankfully back in Trinity.

And it really doesn't surprise me about the raise. I know one man currently at BB that was told that after 14 years of faithfully employment he would never receive another raise. He had reached some raise cap. Is that how you treat loyality?

I'm glad you found a much better line of work and left BB sitting in the dust. You definately made the right move.
Best Manager Ever

Huntsville, TX

#7 Nov 18, 2007
Millard Stains wrote:
I'm a former employee who had a good relationship with one of my Store Director Cory Capps in Groveton. He did everything possible to help me out until the day I got hired as a Sheriff's Deputy. I did have a bad experience at the Huntsville store where I was promised that if I came to run the Dairy Department that I would get help and get a raise but never did. All I can say is that either the Store Director had something to do with it or the Corporate Pricks who are afraid to give raises to people. That is why Brokkshires has a high turnover rate and nobody will stay faithful to them. Oh by the way I'm not scared to use my name because I'll never go back to workk for them. Good Luck Corey Capps and Melissa Lewis the two best managers ever.

Thanks Millard!! Miss Ya!!
Cory Capps

Lufkin, TX

#8 Nov 19, 2007
Millard Stains wrote:
I'm a former employee who had a good relationship with one of my Store Director Cory Capps in Groveton. He did everything possible to help me out until the day I got hired as a Sheriff's Deputy. I did have a bad experience at the Huntsville store where I was promised that if I came to run the Dairy Department that I would get help and get a raise but never did. All I can say is that either the Store Director had something to do with it or the Corporate Pricks who are afraid to give raises to people. That is why Brokkshires has a high turnover rate and nobody will stay faithful to them. Oh by the way I'm not scared to use my name because I'll never go back to workk for them. Good Luck Corey Capps and Melissa Lewis the two best managers ever.
Thanks Kieth. I must say I miss having you on-board. As to the many negative comments that I am hearing and reading, I hope that something or someone in our company can change this misconception. I have always given and always will give all that I can to make the customer happy. I hope that this spreads throughout our company and I know that there are many employees that feel as I do on this subject. We can not survive without the customer... the HAPPY customer. Not many people go grocery shopping for fun so whatever I can do to make it more pleasant, I feel it is my obligation.
Of course, I love people so it is my pleasure: In retail management, you get to meet so many wonderful people that you would not otherwise. Just as important as happy customers, it's imperative to have happy employees. Happy employees mean productivity. Happy employees make the shoppers experience much more pleasant (which, as I mentioned before, is one of our many goals). We do run into many employee problems that make it difficult to tell when someone's excuse is valid. I had an employee whose grandmother passed away four times (her father's mother). She used the same grandparent on four different occasions with three different managers. This grandmother was actually still alive at the time and may be today... I don't know. On many occasions, the family emergencies that left us short-handed at work were a total surprise to the parents when we ran into them and asked how the family member was doing. It really becomes difficult to determine who is truthful and who is lying so we do ask a lot of questions when we have repetitive issues with the same employees. On behalf of those of us who try, please accept my apologies for these bad experiences. I will take these issues to my superiors and we will do what we can to resolve any and all issues that we find. This is not politically correct hype... this is truth. I promise. Thank you and keep shopping Brookshire's!!
Class of 2008

Huntsville, TX

#10 Nov 19, 2007
Cory Capps wrote:
<quoted text>
Thanks Kieth. I must say I miss having you on-board. As to the many negative comments that I am hearing and reading, I hope that something or someone in our company can change this misconception. I have always given and always will give all that I can to make the customer happy. I hope that this spreads throughout our company and I know that there are many employees that feel as I do on this subject. We can not survive without the customer... the HAPPY customer. Not many people go grocery shopping for fun so whatever I can do to make it more pleasant, I feel it is my obligation.
Of course, I love people so it is my pleasure: In retail management, you get to meet so many wonderful people that you would not otherwise. Just as important as happy customers, it's imperative to have happy employees. Happy employees mean productivity. Happy employees make the shoppers experience much more pleasant (which, as I mentioned before, is one of our many goals). We do run into many employee problems that make it difficult to tell when someone's excuse is valid. I had an employee whose grandmother passed away four times (her father's mother). She used the same grandparent on four different occasions with three different managers. This grandmother was actually still alive at the time and may be today... I don't know. On many occasions, the family emergencies that left us short-handed at work were a total surprise to the parents when we ran into them and asked how the family member was doing. It really becomes difficult to determine who is truthful and who is lying so we do ask a lot of questions when we have repetitive issues with the same employees. On behalf of those of us who try, please accept my apologies for these bad experiences. I will take these issues to my superiors and we will do what we can to resolve any and all issues that we find. This is not politically correct hype... this is truth. I promise. Thank you and keep shopping Brookshire's!!
Maybe there wouldn't be any negative comments about Brookshire Brothers if the management would take better care of their employees. I'm not saying that everyone that works for Brookshires is bad, and I'm not saying that they are all good. As for you, I have no idea who you are. I worked at Brookshire Brothers in Groveton before you were around. As for proof about my Grandmother passing away all they had to do is call and confirm it with whomever they needed to. I don't know who would be sick enough to lie about a family member passing away, but my situation was just. As a matter of fact, the day of my grandmothers funeral, which they only gave me half a day off for, was the only time I had ever been late my entire year I worked there. This is why me or my family will never even shop at Brookshire Brothers again. I would rather starve than by food from there. Plus its kinda hard to fake an entire funeral and death of a person, so I don't think I was lying so I don't know why I was punished.
Cory Capps

Lufkin, TX

#11 Nov 22, 2007
Class of 2008 wrote:
<quoted text>
Maybe there wouldn't be any negative comments about Brookshire Brothers if the management would take better care of their employees. I'm not saying that everyone that works for Brookshires is bad, and I'm not saying that they are all good. As for you, I have no idea who you are. I worked at Brookshire Brothers in Groveton before you were around. As for proof about my Grandmother passing away all they had to do is call and confirm it with whomever they needed to. I don't know who would be sick enough to lie about a family member passing away, but my situation was just. As a matter of fact, the day of my grandmothers funeral, which they only gave me half a day off for, was the only time I had ever been late my entire year I worked there. This is why me or my family will never even shop at Brookshire Brothers again. I would rather starve than by food from there. Plus its kinda hard to fake an entire funeral and death of a person, so I don't think I was lying so I don't know why I was punished.
Your comment is one of those that one stares at blankly for a while trying to come back with the perfect response to magically change your views and repair the damage that was done. I must admit that I am coming up short of that. I don't know what to say. There is probably nothing that I can say that will matter seeing that we don't know each other and you can't possibly know or percieve my sincerity. I will, however, offer my apologies that someone in our company misrepresented what most of us strive for. As I stated in a prior comment, happy customers and happy employees are imperative. I'm sorry we lost you and your family.
S Casper

Huntsville, TX

#12 Nov 24, 2007
I would just like to say that I used to work for Brookshire Brothers a long time ago. One person that I used to work with that still works there today is Mark Taylor, the produce manager for Trinity. Mark is a very good man and is always polite to customers and to co-workers. He is a hard worker and keeps his produce fresh and clean. Also Welton Yarborough is a very good manager and a terrific boss. Welton also cares very much about the company and the customers. Cory Capps, I don't know you but I have heard very good things about you. Good luck sir, you manage a very nice store.
Cory Capps

Lufkin, TX

#13 Nov 29, 2007
S Casper wrote:
I would just like to say that I used to work for Brookshire Brothers a long time ago. One person that I used to work with that still works there today is Mark Taylor, the produce manager for Trinity. Mark is a very good man and is always polite to customers and to co-workers. He is a hard worker and keeps his produce fresh and clean. Also Welton Yarborough is a very good manager and a terrific boss. Welton also cares very much about the company and the customers. Cory Capps, I don't know you but I have heard very good things about you. Good luck sir, you manage a very nice store.
Thank you S Casper! I worked with Mark also and I must agree with you. I have only worked with Welton a little but have known him for some time now... I must agree with you there too. Welton and Mark are two more examples of what we at Brookshire's are looking for. Another good example as far as management within our company is the store director there in Trinity. Matt Milliff has been with Brookshire Brothers for decades and has proven that he is more than capable of keeping the balance between the companies interests (referring to employee conduct) and the community. According to some postings that I have seen, some may disagree... but it is not an easy task. Thanks again!!

Since: Oct 07

Austin, TX

#14 Nov 29, 2007
I'm sorry Cory but I have to disagree with you finally. Matt is alot of the problem in the Trinity store. As store director he is in charge of many things I'll agree, but he is the one that over looks certain employee's doing nothing but running their head's when they should be stocking or sacking. He is also the one responsible for employee evaluations that he does at whim or will depending on who's in or out of his favor at the time, not who has been there longer and who's evaluation is well overdue.

I do agree with the comments about Mark and Welton, no complaints here about either of them. I also have no complaints about Melissa Lewis.

In fact I think Melissa deserves a pat on the back or at least a hug. Yesterday after losing a family member she continued to do her job only to have her day get worse when a gentleman had a seizure right beside her. My sympathys to you and your family Melissa. Billy was a good man and a joy to spend time with. We really think alot of him and Marie.

Unfortunately I haven't meet Cory, but I've never heard anyone speak ill of him as a co-worker or boss. In fact most enjoy working with him. Another interesting manager locally is young Mr. Brad. Some of the stories I hear ;0)
marie

Trinity, TX

#15 Dec 6, 2007
I am a current employee. I have worked for the company a total of 6 years now. I have seen alot.

I've seen an employee hired as a stocker make assistant maneger within 8 months time when there was other employees who had been working for that position for years and diserved it too. Lets just say that the stocker who made maneger didn't last very long as maneger very long at all.

I've been there long enough to see pregnant women walk out on the company because a former office maneger wouldn't let her go to the restroom. And there was no line waiting at her register.

employees roam around the store for their entire shift getting by doing very little work. This is on a daily basis. Part time employees come to work and talk on their cell phone while helping customers. Part time employees putting their till in the register but spending their entire shift in the office talking.

All of this goes on while hard working customers get the crappy hours that doesn't bring enough home to feed their families. Keep in mind that some of the wmployees working for this company who love's taking care of their customers are single partents. They are striving to take care of their children, barely making enough money to get by. If it is enough money.

KatKirby mentioned an employee who was demoted for taking their sick child to a doctor even though they have a doctor's excuse as proof. This shows that some people in this company do not care about their employees. This may be one of those cases where the employee is a single parent and maynot have anyone else to help them out with these situations.

There are many great people who work for this company. And because of these people we have many loyal customers. I am greatful for that. But there are more slackers than we need working along side of us. Our customers occasionally have bad experiences with these slackers and because of them the company is getting a not so good reputation. I personally think our customers deserve better than that.
marie

Trinity, TX

#16 Dec 6, 2007
I should have proof read what I wrote. In my 5th paragraph I ment to say, "hard working employees".

“One Nation, under God”

Since: Jul 07

Location hidden

#17 Dec 7, 2007
I can tell you as someone with more than 25yrs mgmt and above experience that Matt IS the MAIN problem with the Trinity location and Him NOT recognizing or acknowledging it is a LOCAL AND Corp. problem that His superiors are either also in denial of or just can't "see it" or maybe, just don't care about in the end as long as sales maintain and the city continues to keep other TRUE competitors like H-E-B out for them.

Whatever the case, there will be change and sooner than some of you may realize, competition isn't as far off as some of these "human obstacles" would like you to continue to believe!

Capitalism fails when controlled by monopolies!!

Also, this string is being forwarded on to H.Q. by me as of now!
Littlelady

Pittsburgh, PA

#18 Dec 7, 2007
I work at brookshire brothers currently. I have been there almost 8 years. I have only had 2 raises and will not be recieving another one ever. Also I have requested to be transfered to another department on 5 different occasions and I have been told they can't afford to pay me full-time. As for evaluations I haven't had mine, it was due in June of this year. Mr.Milliff's excuse is that he is behind. The managers that are ok are Mr. Yarbourgh and Ms. Lewis. Brad thinks he knows it all and Mr. Milliff likes it when you kiss his behind. You can be talking to him and he will just walk away like you were never there. If you tell him something that needs to be done;he will say he will get to it but never does.
Marie

Trinity, TX

#19 Dec 8, 2007
As I said before I have worked for the company for a total of 6 years. I left for a short period and made a decent amount of money when I left. When I returned I recieved the pay that a new hire with no experience would make. I have about 10 years retail experience. We aren't being payed or treated as we should.

Every year when I take my vacation Mr. Milliff never remembers to put in my time. So I recieve my check a week late every year. Some people can't afford that. They need that paycheck from week to week to get them through.

Since: Oct 07

Austin, TX

#20 Dec 8, 2007
The employee I referred to is indeed a single parent with no one to depend on.

And I have to say that I have personally witnessed every infraction that marie and littlelady mentioned. I hate to take company from out-of-town into bb with me. There are always boxes on the floor in one or more aisles with no stocker to be seen.

One evening I went through checkout only to have the young sacker walk away from the register to go outside leaving me and the cashier to sack my groceries. But when I caught him outside talking on the cell phone, leaning into a buddy's trunk and clowning with 4 other sackers, I got upset. But when I had to move the carts from around my car before I could move it, I just lost it.

I called the main office before leaving the parking lot and told them what had happened. You know I sat in the back of the parking lot for 10 minutes and no one ever came out of that store!

“One Nation, under God”

Since: Jul 07

Location hidden

#22 Dec 21, 2007
I did NOT want to kill this string!

In order for changes to occur, upper management MUST be aware of the specific needs IF they do not have the time or ability to find out for themselves. Been there, done that, HONEST and complete FEEDBACK is essential to maintaining ANY well run business.

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