Need help-advice on store

Beaver Falls, PA

#1 Jul 15, 2012
I bought a swimming pool at Swimming Pool Discounters and I had the worst customer service I ever experienced in my life. They installed my pool more than two feet from my deck and did not use enough sand underneath and the metal supports (buttresses) are protruding through and ready to rip the liner, the liner is pulling away from the side and they got spray paint on the side and at the bottom of my pool. Swimming Pool Discounters refuses to do anything about it to help they keep telling me to deal with the installers, but I paid Swimming Pool Discounters for the installation not the installers(Since I paid them shouldn't they deal with the installers?). They are definately not being nice at all. If you ever want to buy a pool, before you decide to buy from them take a look at the Better Business Bureau report on them www.bbb.org . Has anyone else ever had problems with this store?

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