Northland expanding

Mar 2, 2012 Full story: Customer Interaction Solutions 13

Mar 02, 2012 -- CORSICANACorsicana -- When Northland Communications opened its billing and call center last March, it did so with four employees.

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randyh

Dallas, TX

#1 Mar 2, 2012
i wonder if their cable prices go down or will they offer new services or new cable channels i switched to dish network a few years ago like it better then cable tv and you get more HD tv channels then the local cable tv outlet charges you are better off with satellite tv.
Sheesh

Corsicana, TX

#2 Mar 6, 2012
I went to their office to price it and found out it would be more expensive, even if I bundled it with my internet service.
No, thanks. I'll stay with DirecTV.
FWGirl

Dallas, TX

#3 Mar 6, 2012
What did they price the bundle for, Sheesh? Direct raised us up to almost 225 last year so I'm thinking we'll price other places when our contract is up in July. I'll price Dish, too when the time comes.

JGK

Since: Dec 08

corsicana

#4 Mar 7, 2012
It is good to see them adding jobs. Every job counts.
Sheesh

Corsicana, TX

#5 Mar 7, 2012
FWGirl wrote:
What did they price the bundle for, Sheesh? Direct raised us up to almost 225 last year so I'm thinking we'll price other places when our contract is up in July. I'll price Dish, too when the time comes.
$225? Seriously? For TV?
I pay $60. No way I'd pay $225 a month, even if it included TV, internet, phone, and free car washes.
;-)
Sheesh

Corsicana, TX

#6 Mar 7, 2012
Still shocked. I did the math.$225 a month is $2700 a year! Yikes.

More power to you, but you'll never see me spending that much to watch TV. I'll just rent an occasional movie I want to see. Besides, there are more options out there these days. Lots to watch online for free. Just sayin'.
FWGirl

Dallas, TX

#7 Mar 8, 2012
We have the 'bundle'. It was $150 the first year and that's what we'd been paying in FW so it seemed fair at the time. What I don't understand is how they can have me in a 'contract' and raise the price during said contract period. We'll be dropping Direct for sure in July. We work from home so it's a business expense and we consider the cable a bonus but yes,$225 is outrageous. We had to find something fast when we moved here and everyone said Northland was the devil so we went w/ DTV. I have time this time to do some research. So, what did Northland quote you on the 'bundle'???
Sheesh

Corsicana, TX

#8 Mar 8, 2012
FWGirl wrote:
We have the 'bundle'. It was $150 the first year and that's what we'd been paying in FW so it seemed fair at the time. What I don't understand is how they can have me in a 'contract' and raise the price during said contract period. We'll be dropping Direct for sure in July. We work from home so it's a business expense and we consider the cable a bonus but yes,$225 is outrageous. We had to find something fast when we moved here and everyone said Northland was the devil so we went w/ DTV. I have time this time to do some research. So, what did Northland quote you on the 'bundle'???
I think it was about $130 for the lower level TV lineup, plus internet service. I'm paying about $60 for Northland internet and about $60 for DirecTV. I'm thinking about getting rid of DirecTV, though, and hooking up something like a Roku box and a powered TV antenna to my TV. So much available online for free, plus I can get local stations through the antenna. I'd save about $720 a year. Haven't decided yet, still doing research.
FWGirl

Dallas, TX

#9 Mar 8, 2012
Lemme know what else you find. I need to keep ATT for internet as I use an ATT email address for business but I think I can still use ATT with Dish if I go that route. I also have to have unlimited long distance as I call out of state and to Canada a few dozen times/day and the SKYPE and VOIP services weren't reliable enough the last time I looked. And I can't just use a cell phone as we get no signal out here. So 'bundles' usually work out better in the long run. I simply didn't anticipate a $75 jump after the first year. I didn't mind $150 as I really use the heck out of all aspects of the 'bundle' between the biz, hubby's TV addiction and baseball season. ;-)
Sheesh

Corsicana, TX

#10 Mar 9, 2012
Last night I spoke with a friend. He's cut the cable and bought a Roku box and a TV antenna (for local channels). Loves it. Says it feels like freedom. Says there's tons of free stuff to watch, plus you can subscribe to Netflix, Hulu Plus, etc. if you choose.

I'm going to buy one, unhook one TV from satellite, and see give it a try. Then if I like it, I'll order another for the bedroom and cancel DirecTV altogether.
FWGirl

Dallas, TX

#11 Mar 9, 2012
Sounds like a good plan for you, Sheesh. Let me know how it works out. We can live without most of what cable and dish offer but I have to watch the Rangers so I'll be curious how sports work out for you if you're a fan at all. I need to revisit VOIP and SKYPE and see if their service has improved any. I hate spending even $150/month on phone/internet/tv but have to as it sits right now.
FWGirl

Dallas, TX

#12 Apr 26, 2012
OK, Sheesh. If you've had your Roku box for a while now, please offer a review for me.
Sheesh

Corsicana, TX

#13 May 3, 2012
OK, FWGirl... Here ya go.

I got the Roku box, easy hookup to my wireless router and TV. No problem. TV is free again, like it should be, except for Hulu Plus, which I decided to get for $8 a month. Lots of TV and movies to watch.

I installed an amplified antenna in my attic for local channels. Crystal clear reception. Simple to toggle between Roku and antenna on the TV remote.

I've noticed that CBS isn't on Hulu Plus, so we watch CBS shows live when possible, or watch online, or catch them in reruns. Also, I've noticed that lots of the movies are older, some are not really that appealing, and some are Asian.

Not a sports fan, so no problem there.

It may not be for everyone, but we really like it. So much so, we bought a second Roku for the bedroom. The bedroom TV is also hooked up to the antenna.

If we get sleepy while watching in the den, we can go to bed and continue the same show, which is kinda cool.

Overall, I give it a thumbs-up, and I'm glad I did it.:-)

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