Inquiring Mind

North Wales, PA

#42 Mar 14, 2013
Purple wrote:
<quoted text>Food poisoning is much more prevalent in small mom and pop restaurants than in national chains.
I don't know where you get that info. There have been widely publicized instances of food poisoning at chains like Taco Bell and Jack & Jill, among others. If you make a claim like that, you should cite a source.
Purple

Hatfield, PA

#43 Mar 14, 2013
Inquiring Mind wrote:
<quoted text>
I don't know where you get that info. There have been widely publicized instances of food poisoning at chains like Taco Bell and Jack & Jill, among others. If you make a claim like that, you should cite a source.
Most large chains have a routine to clean the food prep area every day. Any time a large chain has an incident, it gets in the newspaper. Small places donít always have a routine, or they let it slide. In 2010, the last year for available statistics, the Center for Disease Control documented over 100,000 illnesses, 3,300 hospitalizations, and 4 deaths from food poisoning.
jbenner

Quakertown, PA

#44 Mar 14, 2013
All businesses carry a license. You,for any reason,have the right to challange any business license. This includes everything from diners to doctors. Serving cold food that may not have been cooked properly can cost a business it's opertating license.
Inquiring Mind

North Wales, PA

#45 Mar 14, 2013
Purple wrote:
<quoted text>Most large chains have a routine to clean the food prep area every day. Any time a large chain has an incident, it gets in the newspaper. Small places donít always have a routine, or they let it slide. In 2010, the last year for available statistics, the Center for Disease Control documented over 100,000 illnesses, 3,300 hospitalizations, and 4 deaths from food poisoning.
Every restaurant has or should have a routine for cleaning all exposed services every day. Chains are no more likely to do a good job with this, it's up to the management. I've been to a Burger King that had ants all over the condiment counter and no one did anything about it. Ask anyone who's ever worked in a fast food chain restaurant and they can tell you horror stories regarding sanitary practices.

I have no reason to doubt your statistics (kind of surprised at only 4 deaths considering the e-coli outbreaks), but it still doesn't provide any evidence for your claim that most food poisonings came from mom and pop operations.
Purple

Hatfield, PA

#46 Mar 14, 2013
Inquiring Mind wrote:
<quoted text>
Every restaurant has or should have a routine for cleaning all exposed services every day. Chains are no more likely to do a good job with this, it's up to the management. I've been to a Burger King that had ants all over the condiment counter and no one did anything about it. Ask anyone who's ever worked in a fast food chain restaurant and they can tell you horror stories regarding sanitary practices.
I have no reason to doubt your statistics (kind of surprised at only 4 deaths considering the e-coli outbreaks), but it still doesn't provide any evidence for your claim that most food poisonings came from mom and pop operations.
I've worked in restaurants. Here's the short story. A mom and pop work all day, maybe 12 or 14 hours. One in the kitchen and one out front. At the end of the day, they're dog tired and either don't put enough effort into cleaning, or sometimes tell themself "I'll clean it tomorrow morning when I get in". A chain restaurant pays someone to clean, usually for about an hour after they close. They're usually a franchise, and know the company HQ sends people out to spot check.
Inquiring Mind

North Wales, PA

#47 Mar 14, 2013
Purple wrote:
<quoted text>I've worked in restaurants. Here's the short story. A mom and pop work all day, maybe 12 or 14 hours. One in the kitchen and one out front. At the end of the day, they're dog tired and either don't put enough effort into cleaning, or sometimes tell themself "I'll clean it tomorrow morning when I get in". A chain restaurant pays someone to clean, usually for about an hour after they close. They're usually a franchise, and know the company HQ sends people out to spot check.
Your story is anecdotal. You are entitled to your opinion, but not your facts. Until I see independent evidence of your assumption, I'm not buying it.
Anonymous

Quakertown, PA

#48 Mar 14, 2013
Purple wrote:
<quoted text>I've worked in restaurants. Here's the short story. A mom and pop work all day, maybe 12 or 14 hours. One in the kitchen and one out front. At the end of the day, they're dog tired and either don't put enough effort into cleaning, or sometimes tell themself "I'll clean it tomorrow morning when I get in". A chain restaurant pays someone to clean, usually for about an hour after they close. They're usually a franchise, and know the company HQ sends people out to spot check.
I walked into the MacDonald's in Qtown a few years back and there were flies EVERYWHERE. I almost gagged and walked out without ordering anything.

I've also gotten sick after eating at Qtown Friendly's - 3 different times - won't eat there again.

They are chain restaurants, so you can't generalize.
Just sayin

Atlanta, GA

#49 Mar 27, 2013
Ive been to this restaurant a few times. The food is good, but is a bit cold. Also, the waitress (i don't know her name) was not experienced in customer service. She tossed the menus on the table, didn't greet us or smie and we could hardly hear her. She took forever to take our order after she brought our drinks and waited on 2 tables of people that came in after us. She never came back to check on us or to see if we needed anything else or another drink. She also charged us for 2 sandwhiches even though we had a coupon for buy one get one free. (Although that can happen anywhere and was taken care of). I'm not sure if this waitress is related to the owner and doesn't really need a job but if she acts like this again, I will not be back. I can deal with mistakes but not rude employees.
Just sayin

Atlanta, GA

#50 Mar 27, 2013
For some reason it says atlanta, georgia, it should say quakertown.
Thirty

Hatfield, PA

#51 Mar 27, 2013
Just sayin wrote:
For some reason it says atlanta, georgia, it should say quakertown.
If you're using a cell phone, better make sure you're not being charged roaming lol.
Just Sayin

Quakertown, PA

#52 Mar 27, 2013
We received a menu from a friend and the food sounded really good and different--but was disappointed when it cost $30 to feed family of four (without any beverages either)...I expected the specialty hot dogs to be bigger than what you'd get from 7 Eleven....Pulled pork "platter" came with shot-glass sized plastic cup of coleslaw and they forgot the fries...we'd ordered it all as take-out so we didn't see what we were getting until we opened the boxes at home. Don't think we'll go again
Richard

Horsham, PA

#53 Mar 28, 2013
Don't screw with a Quakertownian's french fries. They are food staple along with lard, rosenberger's iced tea, budweiser and qmart food.

These heavyweight rednecks know their fatty foods and may kill you if their cholesterol drops below "heart attack".
mexican jumping bean

Brooklyn, NY

#54 Mar 29, 2013
Shocked wrote:
Restaurant seemed clean...Waitress was friendly and served with a smile.....food was cold, not warm but cold. Owner came to table after we mentioned to the waitress that our food was cold. The owner picked the food up off our plate and ate it! He said that the fries were not 'frozen', but they had probably been put into my order from a previous order that was sitting on the grill. Yuck! He did not ask if he could heat up my order...I asked for a box to take it home(to throw away)and he said fine. I understand that mistakes can be made, like serving cold food, but for an owner not to even try and "make things right"....wow! This business will not last long....Guarenteed 100%!!!!! I left there and drove to McDonalds for lunch....at least there the food is hot! Sorry I walked in to support a local business that apparently doesn't need my money!
Save yourself the "agg" factor and do not eat there!
Lots if cockaroacha s in dere.
RBess

Quakertown, PA

#55 Mar 29, 2013
Not a bad place. I wish them luck in that location.
I Know Who You Are

Reading, PA

#56 Apr 8, 2013
Nice comment there Mexican Jumping Bean. But you know as well as I do that there are absolutely no roaches. In fact,I welcome YOU or anyone else to have a walk through look for yourself. We pride our business on being very clean. Your name is Brent Shaffer, and you are upset because we did not hire you for a lack of experience. I know why you are using that M.J.B. name as well. Posting on this page is fun, I guess. But you took things a bit far. Yes, I am the owner, and no, I do not post on here ( or even crusie through), but when a friend alerts me to nonsense such as yours, a gentleman needs to stand up for himself and his business. No matter what, I still wish you the very best in your quest for employment. However, being sore like you are won't get you very far in life. Take care.
Typical Quakertown

Bethlehem, PA

#57 Apr 8, 2013
I Know Who You Are wrote:
Nice comment there Mexican Jumping Bean. But you know as well as I do that there are absolutely no roaches. In fact,I welcome YOU or anyone else to have a walk through look for yourself. We pride our business on being very clean. Your name is Brent Shaffer, and you are upset because we did not hire you for a lack of experience. I know why you are using that M.J.B. name as well. Posting on this page is fun, I guess. But you took things a bit far. Yes, I am the owner, and no, I do not post on here ( or even crusie through), but when a friend alerts me to nonsense such as yours, a gentleman needs to stand up for himself and his business. No matter what, I still wish you the very best in your quest for employment. However, being sore like you are won't get you very far in life. Take care.
Brent Shaffer (epic fail) you've been made.
ethanh

North Wales, PA

#58 Apr 26, 2013
***I played around with not posting this. I feel that the owner is too engaged and caring to not hear an honest opinion. Good luck Craig, your ethics and attitude will be your succes!****
The first time my fiance and I walked past this store, we were intrigued to the point that we dipped our heads inside.Upon looking inside on a Friday night, we saw the ultimate restaurant no-no. It was empty! Six o'clock PM on Friday and not a soul; my first indication that something was wrong. I figured that I would come back and try it since I am always eager to support a non-chain local business. Last night was that time. Upon walking in I was initially pleased with the decor and atmosphere. It is designed to look like a typical Nifty Fifties set up. They had period flares and embellishments from a juke box to the bright red booths, to the sit down counter. I liked the overall feel of it, but the place felt sparse.I got take out and promptly sat at the counter. It was at this point that I noticed one waitress was running the dinning room, take out orders, and register. There were about 20 customers between sit down and take out. She seemed to be keeping up, but I felt that it could go bad at any point as she was not very experienced...maybe it all went downhill after I left. I was actually in and out within 7-10 minutes which pleased me in terms of time. I saw a few things that tipped me off as to why this was a ghost town on Friday.
First and foremost...microwaves!!! They even had the audacity to place a microwave behind the register to heat up food! I actually believe that 50% of my meal was microwaved from start to finish. From my vantage point I could see another two microwaves in the kitchen. I have worked in three restaurants and I did not hear any of the familiar sounds of a grill and I was only 5 feet away from the kitchen door. You can hear a grill from across a room in most cases. My hot dog had absolutely no indication of ever touching a grill. No grill marks and no hint of a casing crunch. The bacon could have just as easily been microwaved as well. You should clearly hear bacon on a grill. I ordered a newenglander dog. Beans, Bacon, Slaw, sub cheddar for swiss, hold the mustard. Order was spot on correct. Okay, back to the food. Everything could have been purchased at the bottom dollar food across the street. I know for a fact that nothing was prepared at that location. I also ordered the garlic parm fries....undercooked by a long shot. This seems to jive with other people complaining about cold fries. The taste was pretty decent however.
My conclusion of downtown dogs is this. Too much corner cutting. If you are using a grill back there...please show it on your food. Make me believe that my hot dog was not nuked. Make your own baked beans! Don't get them from a can, they are just too easy to make not to do this. Get better quality hot dogs. Something with a crunchy casing like a real hot dog place would use. Cook your fries correctly. An order of fries should not be something that is being messed up. Drop them in the fryer for the same amount of time, every time.
I can understand that someone here would be construing this review as me hating the place...I don't. I think this owner should raise his prices and buy better quality food. Even if the price on everything went up a quarter, this place is still cheap. Despite the shortcomings, the food looked good and was presented well. It actually tasted pretty decent for the price. The service was quick and friendly. The atmosphere is almost there. I can see this place eventually being a hot spot. I need to believe that I couldn't make this with my own microwave. Prove to me that there is a grill back there! Downtown dogs will succeed if prices are slightly raised and food quality becomes better. I look forward to the changes and hope to see this business succeed. Give it a try, to a less discerning customer, this place may hit the spot, I am just not there yet.
ethanh

North Wales, PA

#59 Apr 26, 2013
Talk about potential. The first time my fiance and I walked past this store, we were intrigued to the point that we dipped our heads inside. Upon looking inside on a Friday night, we saw the ultimate restaurant no-no. It was empty! Six o'clock on a Friday and not a soul; my first indication that something was wrong. I figured that at some point I would come back and try it since I am always eager to support a non-chain local business. Last night was that time. Upon walking in I was initially pleased with the decor and atmosphere. It is designed to look like a typical Nifty Fifties set up. They had period flares and embellishments from a juke box to the bright red booths, to the sit down counter. I liked the overall feel of it, but did notice that the decorations were few and far between and the place felt sparse. I ordered take out. It was at this point that I noticed one waitress was running the dinning room, take out orders, and register. There were about 20 customers between sit down and take out. She seemed to be keeping up, but I felt that it could go bad at any point as she was not very experienced...maybe it all went downhill after I left. I was actually in and out within 7-10 minutes which pleased me in terms of time. I saw a few things that tipped me off as to why this was a ghost town on Friday. First and foremost...microwaves!!! They even had the audacity to place a microwave behind the register to heat up food! I actually believe that 50% of my meal was microwaved from start to finish. From my vantage point I could see another two microwaves in the kitchen. I have worked in three restaurants and I did not hear any of the familiar sounds of a grill and I was only 5 feet away from the kitchen door. You can hear a grill from across a room in most cases. My hot dog had absolutely no indication of ever touching a grill. No grill marks and no hint of a casing crunch. The bacon could have just as easily been microwaved as well. You should clearly hear bacon on a grill. I ordered a newenglander dog. Beans, Bacon, Slaw, sub cheddar for swiss, hold the mustard. Order was spot on correct. Okay, back to the food. Everything could have easily been purchased at the bottom dollar food across the street. I know for a fact that nothing was prepared at that location. I also ordered the garlic parm fries....undercooked by a long shot. This seems to jive with other people complaining about cold fries. The taste was pretty decent however.
My conclusion of downtown dogs is this. Too much corner cutting. If you are using a grill back there...please show it on your food. Make me believe that my hot dog was not nuked. Make your own baked beans! Don't get them from a can, they are just too easy to make not to do this. Get better quality hot dogs. Something with a crunchy casing like a real hot dog place would use. Cook your fries correctly. An order of fries should not be something that is being messed up. Drop them in the fryer for the same amount of time, every time.
I see alot of potential. I think this owner should raise his prices and buy better quality food. Even if the price on everything went up a quarter, this place is still ridiculously cheap which is awesome. Despite the shortcomings, the food looked good and was presented well. It actually tasted pretty decent for the price. The service was quick and friendly. The atmosphere is almost there. I can see this place eventually being a hot spot as long as more care is placed upon the food quality. I need to believe that I couldn't make this at home with my own microwave. Prove to me that there is a grill back there! Downtown dogs will succeed if prices are slightly raised and food quality becomes better. I look forward to the changes and hope to see this business succeed. Give it a try, to a less discerning customer, this place may hit the spot, I am just not there yet. Craig, good luck! From reading your writing here, your ethics and attitude will surely be your success!
ethanh

North Wales, PA

#60 Apr 26, 2013
wow....sorry for the double post everyone. I thought the first one didn't take so I revised and now I have committed the ultimate forum sin....a double post.
Info

Quakertown, PA

#61 Apr 26, 2013
ethanh wrote:
wow....sorry for the double post everyone. I thought the first one didn't take so I revised and now I have committed the ultimate forum sin....a double post.
Could you please add line breaks and more frequent paragraph breaks in future posts? One long post makes for a hard read.

Thanks!

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