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Wants A Choice

Liberty, TX

#1 Jan 2, 2010
Why are we stuck with HTC as the only phone service provider available in Monroe County? How can we change this and have the option for other providers?
idea

Waterloo, IL

#2 Jan 2, 2010
I would love to get wireless internet and get rid of my landline.
mad

Waterloo, IL

#3 Jan 2, 2010
You would think as big as some of the other companies are that we would at least have a choice in choosing who we want,and at a better rate.Does anybody know why we don't have this option?
PartsMan

Waterloo, Canada

#4 Jan 2, 2010
Amen to that. Would love to have att universe. Great service that HTC can't provide. They won't even release the 281 prefixes to voyage so we could get internet phone with a local number.
Wants A Choice

Liberty, TX

#5 Jan 2, 2010
I've heard that they got some type of monopoly early on. I just can't believe there isn't a way for consumers to make changes and have a choice on who they want to have as a provider. Does anyone have an idea of where to start?
HTC

Saint Louis, MO

#6 Jan 2, 2010
There have been several people in this area wanting different options; however, we are unsure why. Between HTC and Charter, I'm not sure who is worse, which are our only two options in the area. I would love to have AT&T Uverse as well.
UVERSES Coming

Columbia, IL

#7 Jan 2, 2010
HTC is partnered with ATT and UVERSE but under another name will start being available in the first quarter
good luck

United States

#8 Jan 2, 2010
well if htc partnering with At&t is anything like htc's partnership with DIRECTV then good luck. I have to have directv through htc due to where I live and it is a pain in the butt. My bill is around 100 a month for cable pretty much the highest I have ever paid and I think it is because of HTCs partnership with directv driving the cost up.
Just Sayin

Waterloo, IL

#9 Jan 2, 2010
good luck wrote:
well if htc partnering with At&t is anything like htc's partnership with DIRECTV then good luck. I have to have directv through htc due to where I live and it is a pain in the butt. My bill is around 100 a month for cable pretty much the highest I have ever paid and I think it is because of HTCs partnership with directv driving the cost up.
Where do you live? I bypassed HTC by calling DIRECTV myself.
Wants A Choice

United States

#10 Jan 2, 2010
Some of these comments make sense. I've also heard that HTC does not own their phone lines - at least not for long distance. Guess that's why my friends who live outside HTC's area only pay about half what I pay for for phone service. I feel sorry for people who have them for DSL - they're always having problems and it takes lots of calls to make corrections.
HTC NOT

Fenton, MO

#11 Jan 3, 2010
HTC is so outdated. I remember when they touted how they were getting DSL and it was a huge deal. They forgot or ignored that fact that the rest of the country had the old ISDN high speed lines for years while HTC service area had nothing until they got DSL. Now HTC is getting AT&T Uverse. Wahoo! Everyone else has had it for over a year already too. Monopolies are meant to be busted up. Complain to our State Senator Dan Reitz.
just jill

United States

#12 Jan 3, 2010
Dan Reitz is our State Representative. Dave Luechtefeld is our State Senator. Jerry Costello is our U.S. REpresentative and Roland Burris and Dick Durbin are our U.S. Senators. Contacting one, or all, of them might be a start in getting something changed.
I dont get it

Red Bud, IL

#13 Jan 7, 2010
I'm a lifelong Columbia-area resident and not an HTC employee. I've never understood negative sentiments toward HTC. I'm glad we have a local "utility" that employs probably hundreds in the county and allocates a LOT of money for local initiatives, charities, the YMCA, our schools, etc. I can't ever see a Charter, AT&T or another telecom provider being so generous for our area and supporting the local economy/charities the way HTC does. In addition, their services are as good/fast as the others. And their new TV service in this area is something they've created themselves (NOT with AT&T from what I understand). Whenever it's launched in Columbia, it will be a better way to avoid Charter AND support our local economy as far as I'm concerned. I'm glad HTC is here based on what I've seen.
wondering

Waterloo, IL

#14 Jan 7, 2010
I dont get it wrote:
I'm a lifelong Columbia-area resident and not an HTC employee. I've never understood negative sentiments toward HTC. I'm glad we have a local "utility" that employs probably hundreds in the county and allocates a LOT of money for local initiatives, charities, the YMCA, our schools, etc. I can't ever see a Charter, AT&T or another telecom provider being so generous for our area and supporting the local economy/charities the way HTC does. In addition, their services are as good/fast as the others. And their new TV service in this area is something they've created themselves (NOT with AT&T from what I understand). Whenever it's launched in Columbia, it will be a better way to avoid Charter AND support our local economy as far as I'm concerned. I'm glad HTC is here based on what I've seen.
Agree 100%. No other companies would be near as chariable as HTC.
I've checked My direct tv is no higher than my in-laws in Belleville. The cost for the landline is high without making a call, but I don't think its any better anywhere else.
Dobbie

Millstadt, IL

#15 Jan 8, 2010
Because HTC's service blows, they are slow, they hire people just to walk around and be pretty, the head of the utility is a chauvenist, I know more than the workers on the help line when I call, and charter is less expensive when you compare bundles to bundles.

Regardless of how many times they sponsor something at the fair that I don't attend...those are pretty big problems for me.
wondering

Waterloo, IL

#16 Jan 8, 2010
The fair is adrop in the bucket to what they do in this county. They support the YMCA and every youth sport in the county plus alot more things.

I called the help line this morning, they talked me right thru the problem I had.
realist

Millstadt, IL

#17 Jan 8, 2010
i do not want a charitable company. if they can give it to charity, it means they could have charged me less. i would prefer they just charge me less and let me decide what charities my money should go to.
Not quite

Fenton, MO

#18 Jan 16, 2010
Wants A Choice wrote:
Some of these comments make sense. I've also heard that HTC does not own their phone lines - at least not for long distance. Guess that's why my friends who live outside HTC's area only pay about half what I pay for for phone service. I feel sorry for people who have them for DSL - they're always having problems and it takes lots of calls to make corrections.
HTC owns the local land lines and facilities. That's why AT&T/Verizon can't move in. As someone who lived in Millstadt and seen Verizon's quality service...trust me you ain't missing much. They don't even have high speed, and their phone menu's suck. At least when you call HTC you can get a person most of the time. Verizon AND charter have stupid robot menus that take forever to get a person.

Also, I've seen the equipment they use for their Ultimate Entertainment or w/e it is at last year's fair, it looks nothing like U-verse equipment. It's u-verse in the same way directv is dish.
TravisSTbone

United States

#19 Jan 16, 2010
It is what it is...
timkish

United States

#20 Jan 16, 2010
seriously

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