Good bye police dispatch
COLONIAL BEACH

King George, VA

#1 May 3, 2013
Beginning July 1, Colonial Beach will use Westmoreland County for police dispatch services in a move that officials say will speed the response to 911 calls.
Currently, when a town resident calls 911, the call is routed to the Sheriff’s Office dispatch center in Montross and then relayed back to the town’s emergency dispatch.
Consolidating would save time—even just a few seconds—and therefore could save lives, said Town Administrator Val Foulds.
The town already uses the county for fire/rescue dispatch.
The Town Council approved the move 6–0 in a special meeting Wednesday. Councilman Jim Chiarello was absent.
“Perhaps the most important factor of this consolidation is the fact that the 911 caller will no longer be transferred and the call potentially dropped during the process,” Westmoreland County Administrator Norm Risavi and Sheriff C.O. Balderson wrote in a joint letter to Foulds.
With the move, the town will not have to spend money on new equipment and upgrades for its dispatch center. But Foulds said in an interview Wednesday that the town’s focus was not on saving money, but on saving lives and being more efficient.
In addition to dispatch calls, the county will also take after-hours non-emergency calls for town police and after-hours dispatch functions for the town’s water and utility department.
The town now has three full-time 911 dispatchers and two part-time 911 dispatchers. The county will add four full-time positions and one part-time position to its operation, Foulds said.
She said town dispatchers are encouraged to apply for the county jobs, but there is no guarantee they will be hired.
Under the five-year agreement, the county will bill the town monthly for the cost of the added positions, plus 20 percent of the other expenses associated with the 911 center, according to the letter. The bill is estimated to total about $270,000 next fiscal year.
The town had to call a special meeting Thursday so that if the agreement was approved, Verizon could start work immediately to transfer the phone lines, which Foulds said would be the largest task.
Concerned Citizen

King George, VA

#4 May 4, 2013
COLONIAL BEACH wrote:
Beginning July 1, Colonial Beach will use Westmoreland County for police dispatch services in a move that officials say will speed the response to 911 calls.
Currently, when a town resident calls 911, the call is routed to the Sheriff’s Office dispatch center in Montross and then relayed back to the town’s emergency dispatch.
Consolidating would save time—even just a few seconds—and therefore could save lives, said Town Administrator Val Foulds.
The town already uses the county for fire/rescue dispatch.
The Town Council approved the move 6–0 in a special meeting Wednesday. Councilman Jim Chiarello was absent.
“Perhaps the most important factor of this consolidation is the fact that the 911 caller will no longer be transferred and the call potentially dropped during the process,” Westmoreland County Administrator Norm Risavi and Sheriff C.O. Balderson wrote in a joint letter to Foulds.
With the move, the town will not have to spend money on new equipment and upgrades for its dispatch center. But Foulds said in an interview Wednesday that the town’s focus was not on saving money, but on saving lives and being more efficient.
In addition to dispatch calls, the county will also take after-hours non-emergency calls for town police and after-hours dispatch functions for the town’s water and utility department.
The town now has three full-time 911 dispatchers and two part-time 911 dispatchers. The county will add four full-time positions and one part-time position to its operation, Foulds said.
She said town dispatchers are encouraged to apply for the county jobs, but there is no guarantee they will be hired.
Under the five-year agreement, the county will bill the town monthly for the cost of the added positions, plus 20 percent of the other expenses associated with the 911 center, according to the letter. The bill is estimated to total about $270,000 next fiscal year.
The town had to call a special meeting Thursday so that if the agreement was approved, Verizon could start work immediately to transfer the phone lines, which Foulds said would be the largest task.
All the information in this post is incorrect. All the 911 calls were NOT sent to Westmoreland then transfered back to Colonial Beach. In fact, it was the other way around. All 911 calls came to CB Dispatchers and only the fire/rescue calls were transfered to Westmoreland while CB Dipatchers monitored and sent police if needed. Cell 911 calls will still go to whichever tower it connects to, Westmoreland, Charles County, King George, etc. The cost for initial consolidation is about $100,000 MORE than if CB dispatchers were still at the PD. The cost to update what needed to be updated is in the 100 to 150 thousand dollar range NOT 1 million as reported. If this information came from INTERIM Chief Seay, I suggest the council should have asked to see the documents that supported this information. I also suggest that the press FOIA the contract thatwas signed, you may be surprised at what the aggreement actually says.
If all of this has been done without totally researching the cost and in fact is responsible for even ONE missed call in the future, I think those that agreed to this may be worried just a little. I think call dropping and extended responses are in our future thanks to the lack of research by our political representation.
Fact

King George, VA

#5 May 9, 2013
Seay HAS NO EXPERIENCE to even be the interim Chief, just another puppet for the Town to pull the strings when needed.
yea right

Kilmarnock, VA

#6 May 9, 2013
No one has identified drop calls that were completely lost. According to Journal added cost of 100K over and above the payroll. Also billing 20% is breakdown that town is 1/5th of County. We are already paying for Fire and Rescue 911 call now that is being doubled to the town and savings for County. Article said took less tha 3min to vote so it was a done deal when they walked in. While I'm sure most of them will say "well you should have commented at meeting" My reply to that if we want information we have to FOIA and pay for it, they get it free so what were they elected for.

“C. Green”

Since: Sep 12

Colonial Beach

#7 May 10, 2013
Last Wednesdays Special Town Council meeting/vote concerning the E911 dispatch consolidation was a culmination of months of meetings and two Town Council votes, most of which I was in attendance. While I have read some well thought out arguments opposing the change on this site, I do not recall one person coming forward during those meeting to express opposition in front of Council. Suggesting if a citizen of Colonial Beach wants to effect policy, they need to do more than post comments here.
Just Me

King George, VA

#8 May 10, 2013
Bad Penny wrote:
Last Wednesdays Special Town Council meeting/vote concerning the E911 dispatch consolidation was a culmination of months of meetings and two Town Council votes, most of which I was in attendance. While I have read some well thought out arguments opposing the change on this site, I do not recall one person coming forward during those meeting to express opposition in front of Council. Suggesting if a citizen of Colonial Beach wants to effect policy, they need to do more than post comments here.
A decision as important and expensive as this should have been investigated more and the issues brought to the citizens in a newsletter. The town publishes and mails one all the time concerning water issues. The council knows that input at the meetings are very limited in attendance and will push things through knowing this is how it usually works. Dispatchers have been asked and there have been no "dropped" calls. This information came from Mr. Curtin and he has yet to show documentation to support his claim that started all this in the first place. If there were constant issues I would be the first to say lets spend this money and move on. The council is spending money that they have no information or data to support their decision. I know Ms. Farneth reads these posts and I urge her to be the investigative reporter and ask these questions. I understand that the county can back out at anytime with only 6 months notice. Then where will we be? Starting all over?
Just Me

King George, VA

#9 May 10, 2013
Bad Penny wrote:
Last Wednesdays Special Town Council meeting/vote concerning the E911 dispatch consolidation was a culmination of months of meetings and two Town Council votes, most of which I was in attendance. While I have read some well thought out arguments opposing the change on this site, I do not recall one person coming forward during those meeting to express opposition in front of Council. Suggesting if a citizen of Colonial Beach wants to effect policy, they need to do more than post comments here.
I dont recall any notices or adgendas being published letting people know this was going to be a a topic for discussion. People will come out for issues they are interested in if they know it is going to be discussed. If you know of any that were published, I stand corrected.
yea right

Kilmarnock, VA

#10 May 10, 2013
Bad Penny it seems if Council wants to push something through they do it in a work session that the subject matter is not provided and conducted when most residents are still working or traveling home. Ms Farneth must have missed them also as her article indicated very little discussed. Since there is no record of work sessions available as Council meeting are asking us to do their job is worthless. Again I ask " Isn't that why they were elected to investigate, inform and do what is best for the entire town both monetary and substance wise.
sleep walker

King George, VA

#11 May 10, 2013
Just Me wrote:
<quoted text>
A decision as important and expensive as this should have been investigated more and the issues brought to the citizens in a newsletter. The town publishes and mails one all the time concerning water issues. The council knows that input at the meetings are very limited in attendance and will push things through knowing this is how it usually works. Dispatchers have been asked and there have been no "dropped" calls. This information came from Mr. Curtin and he has yet to show documentation to support his claim that started all this in the first place. If there were constant issues I would be the first to say lets spend this money and move on. The council is spending money that they have no information or data to support their decision. I know Ms. Farneth reads these posts and I urge her to be the investigative reporter and ask these questions. I understand that the county can back out at anytime with only 6 months notice. Then where will we be? Starting all over?
lmao what does Tim curtain no about dropped calls maybe he is still dreaming when he was police officer for the town and was caught sleeping on duty at rescue squad building.

“C. Green”

Since: Sep 12

Colonial Beach

#12 May 10, 2013
Great point. Two ways to keep up other than this site or the newspapers, which both are reactive. Go to the town's web site, tab though, Residents Resource, People, Town Departments, Town Clerk. You will find Ms. Flanagan, our fine Town Clerk. Ask to be placed on the town's email notification list. Or do as I did and go down to town hall and introduce yourself. After which you will receive the agenda via your email.
Wanda G

King George, VA

#13 May 10, 2013
Work sessions are video taped by the Town Clerk, as are the regular council meetings. Also Susan Pietras Smith usually tapes them also.
Just Me

King George, VA

#14 May 10, 2013
Wanda G wrote:
Work sessions are video taped by the Town Clerk, as are the regular council meetings. Also Susan Pietras Smith usually tapes them also.
Seems to me if our council PERSONS can explain WHY they are eliminating jobs, spending lots of money to support equipment and services we will have NO control over, and could be made to start all over again in 6 months at the whim of another governing body when this money could be spent to support our own community and it would be ours to control FOREVER, they may gain a little respect. I am still waiting for SOMEONE to say WHY we started this venture in the first place and what documentation or data reports they are using to make these decisions. Ms. Farneth, maybe you can foia those??
Really

Aylett, VA

#15 May 10, 2013
Fact wrote:
Seay HAS NO EXPERIENCE to even be the interim Chief, just another puppet for the Town to pull the strings when needed.
What the hell does this have to do with dispatch? Stupid.

“C. Green”

Since: Sep 12

Colonial Beach

#16 May 10, 2013
Yea Right, I would agree, it would appear, that council “push” stuff though and appearances are everything. Clearly, work still needs to be done on getting the information out. But the facts are most business conducted at a work session are published beforehand on the work session agenda. Minutes are taken and as Wanda posted, there is an online video available on the town’s website. The reason there was little discussion on the subject during the Special Town Council meeting is because the issue has been thoroughly vetted during multiple meeting and the vote was a formality. Any suggestion to enhance communication between residents and the council is always helpful. However, newsletters are expensive and not very effective. They are useful in keeping a name of a business before the public but studies show only 1% actually read the continent.
Just Me

King George, VA

#17 May 10, 2013
Really wrote:
<quoted text>
What the hell does this have to do with dispatch? Stupid.
it has a great deal to do with dispatch...He is the person the council put in charge and is the one providing the information to them or lack of information, I should say. If he does not have the experience to be in this position, training, education to be in this position, this may be the reason council is acting and making the decisions they have made. Thanks for bringing up this point. Maybe here is our answer we are looking for...maybe they cant get the information they needed becasue the person they put in charge is not capable of providing it.
yea right

Kilmarnock, VA

#18 May 10, 2013
Since Jan 2011 there is only 1 work session published at the site indicated.
Whatever

King George, VA

#19 May 10, 2013
Just Me wrote:
<quoted text>
Seems to me if our council PERSONS can explain WHY they are eliminating jobs, spending lots of money to support equipment and services we will have NO control over, and could be made to start all over again in 6 months at the whim of another governing body when this money could be spent to support our own community and it would be ours to control FOREVER, they may gain a little respect. I am still waiting for SOMEONE to say WHY we started this venture in the first place and what documentation or data reports they are using to make these decisions. Ms. Farneth, maybe you can foia those??
FOIA it yourself. You don't need Ms. Farneth or anyone else, if you want the information. You seem to know so much you should know that!
Just Me

King George, VA

#20 May 10, 2013
Whatever wrote:
<quoted text>
FOIA it yourself. You don't need Ms. Farneth or anyone else, if you want the information. You seem to know so much you should know that!
I dont need to foia it...Ms. Farneth has the resource, as she just did, to pass on the information to the general public and appears to be interested in doing just that, I dont other than word of mouth and this post. It seems the only way the information is made public is through the FOIA process.

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