Review: Top Tech Automotive

Review: Top Tech Automotive

Posted in the Cleveland Forum

Ripped Off Customer

Cleveland, TN

#1 Mar 24, 2013
I recently had a problem with my ignition switch. I am from out of town and did not have my tools with me or I would have completed the simple repair myself.

When I had my car towed to Top Tech, I was provided an estimate of over $300.00! I have replaced ignition switches before and I was shocked on how high the estimate was.

I quickly called the couple of local parts places to find out the part cost $40.00. Top Tech charged me $70.00 for the part.

I then looked on how to change the part on you tube. It takes about 30 minutes, six screws and one plug. That's all. When I asked why it was so expensive for such a simple repair, I was told that they used the standard labor rate.......at dealer ship rates!

I called another local garage to get a second estimate. They gave me a quote to make the repair for $100.00 including the part!

I called Top Tech back and told them that I was just going to have my car towed somewhere else. They said that I owed them $89.00 for a diagnostic fee. Another screw the customer fee!

Yes, they are listed with AAA and the Better Business Bureau but that basically means that they pay a fee to have their business listed. They claim to have a satisfaction guarantee but that means absolutely nothing.

While they did get my car in and repaired in a timely manner, they are the absolute most expensive place to get your car repaired. I would never take my car back to Top Tech Automotive.

When I picked up my car, they told me that I needed new spark plugs and wires. They would do it for me for $600.00! That is to change six spark plugs and wires! Another thirty minute job that anyone can do! I can't believe that this place is still in business.

If you want to pay the over pay on your automotive repair bills, then I highly recommend them. If you want to have your car repaired efficiently at a much lower cost, then I would recommend that you go anywhere else. Finally, when I did pick up my car, they were unable to provide a copy of my receipt. They also did not return the old part, so as far as I know, they just cleaned the contacts on the old one. You have been warned folks.
Hung Lo

Cincinnati, OH

#2 Mar 25, 2013
Thanks for letting people know on your experience. I definitely won't be going to those people. I need my money too bad.
John

Cleveland, TN

#3 Mar 30, 2013
Thanks for the info. I used to be able to do nearly everything myself liked ripped off, but I am disabled now thanks to a very rare affliction. It is just terrible the way everyone you hire is out to rip you off now that I have to hire people.
At least I will know to never use Top Tech Auto and I will certainly tell my friends.
I wish someone could put together a web site in Cleveland (although I live closer to McDonald) where it would list honest repair facilities. You can't use Angie's list because they make you use your name and contact the repair shop or company you hire. I have already been threatened by a carpenter that tried to rip me off for his totally shoddy craftsmanship.
Thanks for the info.
mechanic

Murphy, NC

#4 Apr 2, 2013
me myself would have charged 100.00 to replace the switch parts included plugs and wires depending on the type of car would be around 100.00 i have done mechanic work about my whole life and went to top tech when they was needing a mechanic they wanted to pay me 9.00 an hour and i laughed in their face and told them i would work for them for 25.00 an hour and never got called back the same week i got hired at us express making 15.00 an hour just servicing big trucks no major repairs so that goes to show what crooks they are
Ripped Off Customer

Cincinnati, OH

#5 Apr 10, 2013
Update

The car is doing exactly the same thing BEFORE it was taken to Top Tech Automotive and they allegedly repaired it. Not even 30 days later, the car is doing the exact same thing.

I have taken it to another shop, turns out it is the starter. Not the ignition switch.

Thanks for the rip off Mr. Top Tech. Complaints to the BBB and a small claims lawsuit is heading your way.
mechanic

Murphy, NC

#6 Apr 25, 2013
ronnie davis is a good mechanic he is in gorgetown and his number is in the yellow pages

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