Jackson furniture
No go

Richmond, KY

#1 Sep 11, 2012
Can any one tell me about the quality of their furniture? Do they stand behind their products.?
faceman

Dayton, TN

#2 Sep 12, 2012
well i know alot of people that work there or have worked there and i would trust there work but since all these mexicans are working there i would be a little concerned about their furniture
No go

Richmond, KY

#3 Sep 12, 2012
Thank you I bought my son and daughter in law a living room set. It's about the worst I have ever seen. I'm working Jackson furniture make it right o far it has been frustrating.
faceman

Dayton, TN

#4 Sep 12, 2012
it figures i worked for invacare about 10 years ago at a warehouse connected to cleveland chair and they furnished us with chairs to make lift chairs out of and cleveland chair owned jacksons and we got some really bad chairs off the line that being said i have seen bosses and employees standing on fire exits at cleveland chair smoking pot and drinking so go figure
No go

Richmond, KY

#5 Sep 12, 2012
Does any one know a strategy to get the furniture repaired? I've been trying for months. The furniture store is just as bad they won't replace it either. Every one got their money and I have nothing. The seams are pulling of the cushions and the fabric sagging and loose. It.'s not a year old. If anyone has any ideals please pass them on to me. I spent way too much money to not anything.
No go

Richmond, KY

#6 Sep 14, 2012
I know there has to be good people in Cleveland TN that work at Catnapper/ Jackson furniture that can give me some insight on what to do . Please reach out and help me.
Glass House Broken

La Mesa, CA

#8 Sep 22, 2012
No go wrote:
Does any one know a strategy to get the furniture repaired? I've been trying for months. The furniture store is just as bad they won't replace it either. Every one got their money and I have nothing. The seams are pulling of the cushions and the fabric sagging and loose. It.'s not a year old. If anyone has any ideals please pass them on to me. I spent way too much money to not anything.
there is a repair shop directly in front of the office across the street from the main off. They will repair or replace anything they made. I have bought several sets there and if ANYTHING EVER WENT WRONG I would take it there and the problem will be immediately put lack as if it were
New.
Glass House Broken

La Mesa, CA

#9 Sep 22, 2012
No go wrote:
I know there has to be good people in Cleveland TN that work at Catnapper/ Jackson furniture that can give me some insight on what to do . Please reach out and help me.
sounds like you are a disgruntled employee. If you worked there you would know about the repair shop and their obvious desire to keep the
Customers coming back.
Glass House Broken

La Mesa, CA

#10 Sep 22, 2012
faceman wrote:
well i know alot of people that work there or have worked there and i would trust thework but since all these mexicans are working there i would be a little concerned about their furniture
Hater. Work like the Hispanics do Nd you will see an increase in your take home pay and the quality of your life. It's obvious you are a racist pig who wouldn't work in a pie
Factory. Their repair shop will fix anything wrong with any piece of furniture they made.
faceman

Georgetown, TN

#11 Sep 25, 2012
no they wont they will tell you it was damaged by the neglect from the owner.also it is a fact that the mexicans that work there just rush through there jobs and dont pay attention to quality.i have never worked for jaksons but i know plenty of people that do and most of them work there because they cant pass a drug test or they are ileagals that dont have a right to work in America no go call calvin sneed at wtvc news channel 9 he will get you the results yo deserve next time buy lazy boy my cuz is the president
No go

Lebanon, KY

#12 Oct 1, 2012
Glass House Broken wrote:
<quoted text>
sounds like you are a disgruntled employee. If you worked there you would know about the repair shop and their obvious desire to keep the
Customers coming back.
I am from out of state and I don't know anyone in Cleveland Tn. I bought a sofa,chair and ottoman from a local store. The sofa is the worst I have ever seen. The fabric ripped. The fabric stretched on the sofa and chair. The cushion cover ripped in less than 6 mos. Also, there is metal in the back of the sofa that hits you in the tail bone when you sat down. The arms on the sofa and chair must be made of card board. It pops in/out If put any pressure on the arms. The furniture store won't replace,repair or refund my money. I am currently thinking about filing a small claim suit against the store. Also, Jackson furniture won't replace or repair the furniture. It is under their one year warranty. I take care of my furniture. I can provide pictures and emails to prove that I am legit. I paid cash for the furniture and I am the loser.
faceman

Cleveland, TN

#13 Oct 2, 2012
it dont matter where you are from look up wtvc news 9 on google get the phone number and call calvin he will make sure things are done right
Curious

Farmington, MO

#14 Apr 1, 2014
faceman wrote:
it dont matter where you are from look up wtvc news 9 on google get the phone number and call calvin he will make sure things are done right
Something has happened. Try checking them out on the BBB and read reviews random searched. What once was reputable furniture is now suspect. I'm glad I checked them out before I bought. Things like this cost too much money to be stuck with a bad one.
I urge anyone looking to buy to check them out first. Lots of stuff around on line to help you decide what to do.

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