Review: J & M Automotive & Truck

Review: J & M Automotive & Truck

Posted in the Cleveland Forum

Extremely upset customer

Watertown, NY

#1 Mar 10, 2011
I dropped off my car to have my gas pipe replaced, and to have my windshield washer pump fixed. I was told it would be finished within a day, four days later i got my car back. My car came out of this shop in worse condition than when it went in for the repairs. My car had over a half a tank of gas in it, when i picked it up it was on empty, my exhaust system was extremely loud, and they never fixed my windshield washer pump, and the fitting that goes around the gas pipe where you insert the gas nozzle was NOT THERE, along with a gas cap!!! I had taken my car in the beginning of fall and had a new exhaust system put in. When I took my car to a repair shop after I picked up my car from this business, I was told that my catalytic converter had a huge hole in it. I can tell you my exhaust was fine before bringing my car to this business. I'm not sure what they do with clients vehicles, but they sure took mine for a WILD JOY RIDE in my car and ruined my exhaust system!!!! Now I have to take my car to get my exhaust fixed, have a fitting put around my gas pipe, and have my windshield washer pump fixed. As far as I'm concerned J&M Automotive & Truck is NOT A REPUTIABLE Business!!!! I will spread the word around to everyone in the area NOT to go there for any repairs!!!
Extremely upset customer

Watertown, NY

#2 Mar 10, 2011
This doesn't suprise me at all. I have been to this business in the past and have seen the employees drinking out back with a fire going. I saw several beer cans and liquor bottles. They were all more than likely drunk when they worked on your car. One of the employee's that work there was also boasting how they use customer's vehichles to go pick up lunch and for beer runs. It wouldn't suprise me if they were driving your car crazy and bottomed out ruining your exhaust. I'll spread the word around for you also!!
Extremely upset customer wrote:
I dropped off my car to have my gas pipe replaced, and to have my windshield washer pump fixed. I was told it would be finished within a day, four days later i got my car back. My car came out of this shop in worse condition than when it went in for the repairs. My car had over a half a tank of gas in it, when i picked it up it was on empty, my exhaust system was extremely loud, and they never fixed my windshield washer pump, and the fitting that goes around the gas pipe where you insert the gas nozzle was NOT THERE, along with a gas cap!!! I had taken my car in the beginning of fall and had a new exhaust system put in. When I took my car to a repair shop after I picked up my car from this business, I was told that my catalytic converter had a huge hole in it. I can tell you my exhaust was fine before bringing my car to this business. I'm not sure what they do with clients vehicles, but they sure took mine for a WILD JOY RIDE in my car and ruined my exhaust system!!!! Now I have to take my car to get my exhaust fixed, have a fitting put around my gas pipe, and have my windshield washer pump fixed. As far as I'm concerned J&M Automotive & Truck is NOT A REPUTIABLE Business!!!! I will spread the word around to everyone in the area NOT to go there for any repairs!!!
RE- ElpisElvis

Watertown, NY

#4 Mar 15, 2011
Dear ElpisElvis, First of all I was raised in a very nice home, I have a mother that is a registered R.N., and a father that is employed at Hamilton College. Both of my parents have college degrees, and we never recieved any assistance from the state or county. I was raised to work hard, and to get a good education, and I have succeeded! I was ranked number 3 in my senior class in highschool which was a class of 297 students. I also graduated from college with honors. I am not at all judging a book by it's cover, I'm voicing my opinion about the customer service I recieved at this establishment, which I'm entitled to do!!
I would also like to address you also. I'm totally fine with someone disagreeing with anyone. Everyone has the right to speak freely. But when YOU PREACH NOT JUDGING A BOOK BY IT'S COVER...you had better look at all of your comments. I think you have a big problem with judging EVERYONE as welfare, foodstamp queens, pigs, etc. It makes you sound pretty ignorant. Oh and by the way ElpisElvis, maybe you should use your spell check on your computer, and check your punctuation. A sentence starts with the first word capitalized, and there are things that are called comma's, and periods!!

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