Review: Abra Auto Body & Glass
Posted in the Cleveland Forum
#1 May 11, 2009
I had good experience with Abra in the past so when I got rear ended I decided to go there again, but to the location in Newnan because I had moved. They got the truck done on time but my issue with them comes when I go to pick the truck up. I had originally agreed to pick the truck up at 5 pm, but I got a call from them saying that they needed an extra thirty minutes with the truck, I said okay and that I was on my way. Due to rush hour traffic I took a little longer to get there. At 6:02 I pulled into the parking lot, and there was nobody there because they close at 6. So I had to wait another day to get my truck. I will acknowledge the fact that I was late but who in there right mind leaves a place when they know that the customer is on their way. I have never heard of clock watching like that. Where I work, we dont leave until the work is done, sometimes that can be as late as two hours after closing time. We wait because we love our customers and want them to be happy at whatever costs. It is a good indicator of how hard of a worker an employee is when they are in their car the second the clock hits closing time. My boss has actually fired people for it. I am have not seen the work yet, but I have a feeling I will be dissappointed with the quality of the work.
#2 Oct 7, 2009
Abra is a croporate for profit company that could care less about its customers.
The mangaer in there now is just another baboon in their troop!
#3 Aug 17, 2010
I picked this company because it was first on the list.
They came to the house and had the windshield installed on my Camry in less than an hour and the technician was adept and knowledgable about his job and the installation process.
They came when they said they would. They installed the product and cleaned up after themselves and they gave a great price.
I could not ask for anything else.
#4 Jan 9, 2014
Getting great discounts when you go to the auto shop are the best! I had to get our windows tinting since we were practically a fish bowl inside of our car!
Celine | http://www.fendermenders.net
#6 Sep 10, 2015
my mother took my car there to get a dent fixed and the trunk is crooked when closed and they left this pointy tool on top of that rubber stuff that goes around the trunk (I hope i'm explaining this well i'm trying!!) I have an SUV...I opened the trunk one day and it fell down and nearly stabbed me in the face!!!! They do a half-assed job for sure.
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