Over Charged by power company

Over Charged by power company

Posted in the Cleveland Forum


Clarkesville, GA

#1 Mar 22, 2010

March 22, 2010

The citizens of White County might want to double check their electric bills!

I always check my bills, and my billing for 11/29/09 through 12/31/09 was Estimated, and there was not much of a difference from the previous billing. This was concerning to me, first my bill was estimated, and second why so much? I called the power company, and was told that there had been a problem with the Sub-Station. I explained that I was home for 14 days of this billing cycle., that I had been in Florida for the holidays with my children. Which there were 19 days that no electric was being used. All electrical components were unplugged except for the Refrigerator. I was advised that a credit would be on my next bill.

Next bill came, no credit. Made a phone call, no return call, my husband then went to the power company, and the supervisor had no answer and said no credit would be given.

I have paid the bills under protest, and I have e mailed and written letters, but I am not getting any response from the power company. It is a shame that we only have one choice for electric. Is that why this company does not care about their customers?

If it is justified, then show me, answer my questions, and do not hide from me. I like many, am on a fixed income, and every penny is very precious to me. I just cannot believe that a power company, who says we are members of, will not respond. Another citizen of White County told me she got a credit on her bill, and she was home the entire month, used her heating. This citizen was not aware of any problems with her billing, and she was a little confused about the credit. Once she checked her previous bill, she also noted that her bill had been estimated.

So citizens of White County check your bills make sure you are not paying more then what you should be, and, GOOD LUCK with getting any response from the electric company!

Cleveland, GA

Jefferson, GA

#3 Apr 28, 2010
I had the same exact thing happe to me, my nov/ dec bill was estimated and my next bill was almost 300 more than normal and the power company told me the same crap!!!

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