Review: Hollywood Smile Center

Review: Hollywood Smile Center

Posted in the Clearwater Forum

Leann

Largo, FL

#1 Mar 11, 2014
Beautiful office with very friendly staff. Very accomating to complete fit me in the schedule and get my work completed.
Traci

Largo, FL

#2 Mar 14, 2014
The office states that they are open 24/7 but the Dentist I saw only works on Fridays, and I could not see another dentist unless I had to pay for another consultation and pay, again.
Susan

Largo, FL

#3 Mar 15, 2014
Not a pleasant place to work. Employees are very rude and do not treat their coworkers or customers very nice. I do not recommend this dental center.
snowbirdsM

Palm Harbor, FL

#4 Apr 27, 2014
Called the Dental emergency Office in clearwater since my husband had a problem with a tooth. wound up at Palm Harbor office since clearwater was closed. GREAT experience. A huge warm welcome when we came in. Susan came out to waiting room to talk with me and my husband and never talked about money. she assured us everything would be fine and she said "she would send us back to MI with no problems. i am only sad we don't live here. The Dr. Roten was so nice just as she said he would be. He gave his advise on the tooth and said he would be fine until we saw our dr in MI. and gave my husband an antibiotic to start taking. They were lovely. The assistant was told to take us back and take good care of us and they all did as susan said they would. they were great. I got a personal cell phone number. she even called me today, sunday to see how my husband was feeling. my dentist in MI should be so nice. thank you for everything Mary
Melissa

Saint Petersburg, FL

#5 May 1, 2014
I do not recommend this place for a weekend dentist. I had to pay out of pocket almost $800 since they stated they couldn't run it through my insurance, which is not true. They did all of the billing wrong to my insurance company and now I have been waiting almost 4 months to be receive my refund from the dentist. This has been a horrible experience and totally ridiculous.
Never_returning_ customer

Palm Harbor, FL

#6 Jun 26, 2014
Susane at the front desk is very helpful, otherwise the practice is horrible! At least she made me feel comfortable and knows what is going on and how to treat patients with respect and courtesy. She made the appointment pleasant but I will never be going back. It's all about "big business" here and it's a little steep in price for what I needed done. I truly feel as if this practice will not be around much longer. They need more employees like Susane but I guess that's why she's at the front desk!
Geeta

Saint Petersburg, FL

#7 Jul 11, 2014
This place is a scam! Do not go here unless u can afford nearly 1k for a simple extraction. Read my review on demandforce.
cheryl

Palm Harbor, FL

#9 Oct 22, 2014
Bullshit! DO NOT GO HERE! They tried to cheat me out of money by saying my procedure wasn't covered under my insurance. It is now two months later and I am still fighting with them over the balance on my account.
syeatman

Clearwater, FL

#10 Dec 18, 2014
Fantastic place! Everybody was wonderful, and their rates are very competitive. My own dentist sent me there for a tooth extraction and had it done on a SUNDAY Morning! Amazing place, Might even change my primary dentist now. Don't understand how so many people have billing problems, they were perfect with my billing.....get new dental insurance folks.....
funkybeats

Hollywood, FL

#11 Jan 25, 2015
Melissa wrote:
I do not recommend this place for a weekend dentist. I had to pay out of pocket almost $800 since they stated they couldn't run it through my insurance, which is not true. They did all of the billing wrong to my insurance company and now I have been waiting almost 4 months to be receive my refund from the dentist. This has been a horrible experience and totally ridiculous.
Melissa it is TRUE FACT MOST INSURANCES CANNOT BE VARIFIED AFTER M-F 9-5 HOURS all urgent care offices have this same policy to have patient pay and be refunded through insurance if they pay...!? Its the insurance companies making it hard on recovering your funds and how they pay. Dentistry is an expensive field w high over head costs. You where seen after hours as emergency, correct? They have bills to pay just as u do yourself. Believe me i understand yr pain n im not affiliated w this office or bias only looking to get info n telling u my experience w insurance companies as an assistant another urgent care dental office in michigan. But, its honestly the insurance you should be upset w.
funkybeats

Hollywood, FL

#12 Jan 25, 2015
dental patient wrote:
i had tooth ache in june 2014 on a weekend paid out of pocket because they refuse insurance on weekend i never got my refund until now which is September 2014 i fill out paper work send it to insurance company, they ( hollywood smiles) are very crooked . they have very nice office but some of the dental assistants are very unprofessional . poor customer service .they have no idea what your follow up appointment is about all they want to do is take pictures and charge $180.00 they are taking advantage of you while you are in pain
Honestly did u expect to pay nothing for after hours emergency???? If u went to a hospital n got billed it would be thousands.....im not bias but educated n familiar w insurance issues after hours n seems many people dont understand there's no accurate way to know 1 if insurance is valid 2 if the will pay and 3 when they pay...180$ to be seen by a dr is normal cost for dds except honestly not too pricey ive seen it be 300$ for radiograph and emergency exam from offices up north
Ron

Zephyrhills, FL

#14 Sep 28, 2015
Susan wrote:
Not a pleasant place to work. Employees are very rude and do not treat their coworkers or customers very nice. I do not recommend this dental center.
Probably didn't help that you were stealing money from them.

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