WalMart customers sound off
Posted in the Claremont Forum
#1 Jun 7, 2011
More americans are getting fed up with customer service, with a high percentage walking out of stores due to poor assistance and a higher percent hanging up on a call before their problems are even handled.
The most gripes are not being able to get a person on the phone, then rude sales people.
Wal-Mart Stores discount stores and Sam's Club members ranked the worst in areas such as buying small appliances, electronics, cell phones and groceries.
The least capable associates were found at Walmart, Sam's Club.
#2 Jun 7, 2011
The problem is that WalMart's business model has reached its limit.
WalMart has created its customers by providing low prices.
It has provided low prices by squeezing manufactures who moved American jobs offshore to cut costs.
This created a large group of Americans who could now only afford to shop at WalMart.
It killed its competition so that in certain areas it became the only store available to shop at.
Paying very low wages to its employees also helped. Of course the Walton family accumulated a huge amount of money. Gross sales were $401 billion dollars.
As job losses accelerated and the depression hit the group of Americans that could only afford to shop at WalMart became too poor to shop there.
It is all part of the transformation of the US into a third world country.
This flow of hard currency to RedChina has only strenghtened their country and weakened the U.S.A.- now the USA consumer is either unemployeed or very close to it.
#3 Jun 8, 2011
I LOVE Walmart and Sam's Club. Great places to shop. Never had a problem there.
#4 Jun 8, 2011
Well lets make that 1-yes and 2 million NO's, just for the record.
#5 Jun 9, 2011
What stores are you allowed in Mark?
#6 Jun 9, 2011
WalMart has a habit of 'sucking a town' to death, the local merchants can attest to that nation wide on all the states!
#7 Jun 13, 2011
Wal-Mart Stores Inc has lost its appeal of most of a $187.6 million verdict for Pennsylvania hourly workers who accused the world's largest retailer of denying them meal and rest breaks.
They contended that the Bentonville, Arkansas-based company's engaged in improper practices to enhance productivity, boost profit and cut costs.
Wal-Mart's scheduling program created chronic understaffing, leading to widespread rest-break violations.
The case was brought by Michelle Braun and Dolores Hummel, who had respectively worked in Wal-Mart and Sam's Club stores in eastern Pennsylvania, and drew on evidence from roughly 46 million shifts.
Wal-Mart wanted to walk away from its own business records, saying they were so inaccurate that they could not be used as proof.
The U.S. Supreme Court is expected this month to rule on whether a gender bias lawsuit against Wal-Mart may continue to proceed as a class action on behalf of a group believed to exceed 1.5 million current and former female workers.
The cases are Braun et al v. Wal-Mart Stores Inc et al and Hummel et al v. Wal-Mart Stores Inc et al, Superior Court of Pennsylvania, No. A21033/09.
#8 Sep 21, 2011
Burbank residents held a rally outside Burbank City Hall Tuesday to voice their opposition to Walmart's plan to open a store.
The area is currently the home of other large retailers such as Target, Lowes and Best Buy.
Others have voiced concerns about the economic impact on smaller businesses and the added traffic.
Just the same concerns the residents of Glendora have been expressing.
More than 700 people have joined a "No Walmart in Burbank" Facebook group.
Residents said we didn't have that choice as the decision was made behind closed doors. Sounds more like Glendora, California to me!
And of course the effects on small local shops would also suffer.
#9 Oct 4, 2011
Murrysville District Judge Charles Conway sided with Bach in her civil lawsuit alleging unfair trade practices. He awarded Bach $100 in damages, plus about $80 in court costs.
The retail behemoth argued that Banquet had just changed the package and the UPC, so the old ones were ringing up for 98 cents and the new packages cost a buck. Both the old and new were still being sold by the store.
Wal-Mart also argued that Bach, a consumer advocate, was just looking for another excuse to sue the Delmont, Pa., store (where, we suspect, employees cringe when she walks through the door). She's sued that Pittsburgh area store four times before over similar allegations.(You can read about some of her previous legal battles here, here and here. She has also successfully sued Kmart and other retailers, but lost a case over how Wal-Mart charges sales tax on items discounted with a coupon.)
Bach says it's the principle: Wal-Mart should make sure it doesn't charge more than the advertised price.(The $100 award plus court costs is the minimum allowed under Pennsylvania law for such cases.)
#10 Nov 28, 2011
"Live Better" is such a rip-off. Many of their prices are higher than the competors' every day low prices, sometimes as much as 20%.
They say they'll match the ads, but why would I want to bring in armsfull of ads, when I can travel less distance for the same price.
I used to be a WM shareholder until Sam Walton died. They have greeters who do not greet and managers, supervisors, and employees who won't even speak to you.
Yes, they are the world's biggest retailer, but I don't shop there anymore.
#11 Dec 6, 2011
Once again Old Sam of walmart would be turning over in his China made coffin.
Last month, Wall Street Walmart Republican heiress DUIs in Texas, the Sheriff tries to cover it up.
1998, in drunken binge she murders a mother of two children.
Not one word ever reported by the Wall Street Corporate Media.
The 99% have had enough!
#12 Mar 21, 2012
Wal-Mart has agreed to pay a $2.1 million penalty for charging California costumers at prices higher.
Penalty funds will be divided between the county and state offices.
The $3 dollar off or less if item is $3 dollars then it would be free aon cetain marked items, this offer will be extended till 2013.
#14 Sep 13, 2012
Be careful for what you allow your city council do to your towns across America, look at what some people have to say about Wal-Mart on YouTube.
They have already experienced the pains of the politicans lies.
Now Altadena California is trying to stave off their own towns destruction.
#15 Oct 13, 2012
A Bomb Threat was Phoned In To a Glendora, Califoria Wal-mart store, early Friday morning about 2:58 A.M. a all clear was sounded after a 30 minute wait period?
What about using a bomb sniffing dog etc. just to be on the safe side?
Must have been too early in the moring for all thebrain cells to be operating - GPD?
GPD wants to be a big time police department, then start acting like it.
When a "bomb threat" is called ina nd the GPD is alerted, repeat - the store manager loses ALL control over the problem.
The GPD will take over and start a search etc. a bomb sniffing dog will be employeed.
If the GPD police chief wants anymore updates.
#16 Nov 14, 2012
Walmart workers are standing up for their rights. For the past year, they’ve been organizing and demanding better treatment.
But management has offered little beyond but threats and retaliation.
So now, Walmart workers are getting ready to go strike on Black Friday, the biggest shopping day of the year.
#17 Feb 1, 2013
Wal-Mart employee fired for trying to save puppy from cold and hunger.
The American Pit Bull Examiner reports that a Wal-Mart employee in Hermiston, Ore., got the boot for trying to rescue a puppy who wandered into the store looking "obviously scared and hungry and cold.
Examiner newspaper notes that, as a top seller of pet products, shouldn't wal-mart allow one little puppy temporary protection until rescue arrives?
Pet food produces 25% profits for Wal-Mart
#18 Jul 11, 2013
July 10, 2013
A Wal-mart employee was fired after reporting dog in hot truck to the police after she was threated by the dogs owner.
"Ex-employee says she called police, spoke to the customer about dog he left in his truck on hot day."
July 10, 2013
#19 Dec 10, 2013
On top of all that, he will no longer be able to pursue his hobby Mr. Cantrell has been slapped with a lifetime ban from Wal-Mart because he ad matched to get the best price in town.
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