Trying to get a review on shelor motor mile
Posted in the Christiansburg Forum
#1 Feb 28, 2013
I'm on the market to buy a brand-new car and I'm trying to get a review about shelor motor mile I went there the other day and I'm thinking these people want to get the Most money out of one person they could possibly get. So if anybody that has dealt with them good or bad experience could give me your opinion.
#2 Feb 28, 2013
To be in your best interest to not go to there . Do your research get on the brand of the car that you want to buy the actual website and I'm sure you can find other dealers within 100 mile radius. You probably have a better experience then going to shelor these people pushy to put you in a car They don't care if it's a car you wanted if they know you're in dire need of something. They're going to be like pack of wolf . If they was give a car away i would not wast my time to even walk on there lot
#3 Feb 28, 2013
hey now I encountered a gentleman there named tyler adams. he was not pushy go see him he was down to earth and very considerate to my needs. so if u want someone worth it go to
#4 Feb 25, 2014
7 years ago I purchased a brand new KIA Sorento from Shelor. Needless to say I did have bad credit at the time (who doesnt) however they had me sign a "Simple Interest Contract". I was never told this was any different of a contract that a normal car purchase contract. Fast forward to this year when I should have only had 2 payments left, I noticed I owed about 6000.00 when in fact I should have only owed 2000.00. In contacting the finance company Shelor set me up with (Santander - an entire other nightmare) they explained to me that the contract Shelor had me sign allows them to add a daily interest to my account (which was $2) as well as any additional interest for the loan. They then proceeded to tell me that once I mailed in my final payment I would have 30 days to come up with the rest of the interest (around 5000.00) if I didnt pay it in a lump sum I could continue making my regular pmts however the interest would still add up. So in the end I would never pay off this loan unless I paid in full.
I ended up trading my vehicle because of this and I will never purchase another car from them again, even if they are the only lot with my dream car. My advice to anyone who has bought a car from them check and make sure you didnt sign the "Simply Interest" contract because if you did you will be paying the loan for the rest of your life.
I purchased a 2007 KIA Sorento for 26,995.00 - there was 6000.00 left on the loan when I traded, close to 5000.00 of that was interest - Had I paid that in full I would have ended up paying close to 50,000.00 for this car.
#5 Jan 30, 2016
Over the last 20 years Ive bought 7 cars from dealers in the NRV; none from Shelor even though it is about 5 miles from home. I tried once but after my bid was accepted and we were doing the financial work the sales manager came back to say he had to have $500 more or no sale. It became a no-sale event with apologies from the salesman. That set the tone for me regarding their integrity. Since then Ive priced new vehicles at their business but have found better deals at other dealerships on the same vehicles. Ive brought my vehicles in for warrantee work without problems. My last interaction was yesterday morning when I went to the Motor Mile Parts store to buy a speedometer drive gear. A man with a beard mumbled something at me after I stood waiting for service. Too make a long story short he exhibited a self-absorbed attitude that indicated to me that I wasting his time. He knew what I wanted but had to be difficult at the expense of customer service. I found what I wanted at Harveys in Radford. I dont recommend Shelors Motor Mile to my friends and people I talk to.
#6 Feb 2, 2016
I traveled 3 hours to purchase a Subaru in 2013 . I talked to many different dealerships. They promised me all the things I wanted to add onto the car. I got there, put down everything I had saved for 6 years. Signed paperwork, got extra set of keys and confirmed delivery date and time. 3 days later got call saying they could not do some of the extras I had asked for and they had said they could do. They said I would have to upgarde to the higher priced model. I said no that was not the deal. They sent my check back to me. I called Subaru and told them how I was treated. I went to Wallace Subaru in bristol got what I wanted. I called shelors COE and asked if he wanted his keys back. Gave him my name. He looked it up and said the paperwork said that I had canceled the transaction. I told him what happened. He said if I had called him first he would have upgraded with no additional charge, since that was what I signed for.rather he would have or not I don't know. He asked that I send the keys back .and I ask him to send postage.
#7 Mar 30, 2016
Buying the car was the easy part , after is another thing . Shame on me for leaving a pair of Oakley's in my trade . Forget about getting them back or even somebody to call you back . Than when they did the sunglasses disappeared . Shame on them .
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