BrickStreet Insurance
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Long Ago Resident

Bluefield, WV

#2 Jul 10, 2007
One of the secretaries in the safety department spent one Christmas making "tie quilts" for her supervisors grandkids. The supervisor has since retired but he took her shopping in Oak Hill to buy the fleece during state time and used the state vehicle. He used to take her to visit the other offices so that they could get out of the office for the day. I walked in one day to see a friend who worked there. He took me back to meet his boss and she was sitting there balancing a check book and complaining about having nothing to do. Last I heard she was making over 40K a year to do not much of anything. Brickstreet is full of people like this who have little to do but they keep the ones they like. The employer and the injuried workers are the ones who pay for this kind of stuff.
Ex-Employee

Bluefield, WV

#3 Jul 11, 2007
I used to work for Brickstreet and I know some of the stuff you are talking about. I also heard while I worked there that on of the women in the safety department spent a day with her door closed and throwing up in her trash can because she had spent the night before drinking. The supervisor laughed about it and let her sleep if off while she was supposed to be working. I also heard about his secretary. No one was allowed to question her. But she spent over 2 hours on lunch at times if she had to pick up coffee for the office. He let her have an extra hour every time she had to pick up any supplies for the office. A lot of people laughed at it but no one dared tell Greg Burton. He thinks the whole bunch is the cream of the crop. The place is a joke.
Brickstreet Just Potholes

Butler, PA

#4 Jul 13, 2007
Brickstreet is only for profit and not the working employee of WV. Speaking from experience, after my injury at work 1 1/2 years ago I have been denied medical and benefits, lost my job of 16 years, health insurance. Not to mention the physical, mental and financial hell they have put me through. WV people are loosing their health not to mention their homes because its a paper game back and forth, having to get lawyers to fight for your rights but seems that politics are holding the injured people hostage. So who do we thank for all this monopoly on taking down the injured. Thank God for family and friends and if you don't have that support system Brickstreet will leave you broken and broke, I know.
Ex-Employee

Bluefield, WV

#5 Jul 13, 2007
Brickstreet Just Potholes wrote:
Brickstreet is only for profit and not the working employee of WV. Speaking from experience, after my injury at work 1 1/2 years ago I have been denied medical and benefits, lost my job of 16 years, health insurance. Not to mention the physical, mental and financial hell they have put me through. WV people are loosing their health not to mention their homes because its a paper game back and forth, having to get lawyers to fight for your rights but seems that politics are holding the injured people hostage. So who do we thank for all this monopoly on taking down the injured. Thank God for family and friends and if you don't have that support system Brickstreet will leave you broken and broke, I know.
You're right. They are only in it for the money. I know the salaries of some of the people and it is awful. It is okay to make good money (in excess of $40K/yr) if you are doing your job. But I saw SEVERAL doing nothing. They took off from work but never used leave all the time. Some of the employees are saying that is not true but I seen it with my own eyes. I kept time and when I would confront some of them about turning in leave for taking an afternoon off the supervisor would say no. One guy claimed to work late one night so he could take Friday off wihtout using leave so he could play golf. I saw the same guy the night he was supposed to be working shopping at Kmart in Elkview. And the working man/woman pays dearly for this abuse. I know of one case where someone would not process paperwork because she knew the person injuried and didn't like them. I let the supervisor know and I got yelled at for bringing it to the attention of others. I just wish that people would unite and put them out of business. I know what goes on behind closed doors.
John

United States

#6 Aug 13, 2007
Was injured last year and have had to deal with many many horible situations, including having the company that was handling my vocational rehab.went out of buisness at the first week of aug.2007. Anyone know a lawyer? post back and let me know.
Former Resident

Bluefield, WV

#7 Aug 13, 2007
There are several good lawyers - your best bet is find someone that BrickStreet hates to deal with and they will settle claims faster. They are such a joke. Hope things work out for you. I'll check on the lawyer bit and post back later.
vickie

AOL

#8 Aug 22, 2007
How can I get help fighting Brickstreet. I am a policy holder and have been for 11t years before it even turned to brickstreet. I had been charged 22 to 28 thousand a year, then It all at once dropped to 9 thousand. It was so hard to come up with that amount, then they terminated my policy because A checked was returned nsf, from which during that week or so an employee was hurt, it seems from the amount i had been charged for so many years, I should have had coverage, is there anyone to help me with this problem?
Friend of an employee

Princeton, WV

#9 Aug 22, 2007
Get a lawyer! From what I understand, they have to notify you that the check was returned and give you 10 days to make it up. Also, they can cancel your policy but not immediately. Also, did you read the paper this week about the millions in profit they have posted? Some of their employees are so over-paid it is awful. I encourage you to fight them on this. The reason they will not acknowledge the money you paid in the past is because of the amount of money they pay some of their employees. Are you familiar with their safety & loss unit? That unit alone makes an ungodly amount of money for little work. Your premiums have paid for that unit to send a secretary that has NO safety training whatsoever to out of town safety seminars just so she can get to different parts of the state to shop. Her job is to check people in at seminars even though the safety people can do it when they want to - this is just a little perk they gave to her for unknown reasons - well the reasons are known but no one wants to say them out loud. They also let one of the guys "work" late - even though he have been shopping with his wife at Kmart several times he was supposed to be working - so he can take Friday's off to play golf. Your premiums have let one of the safety people leave work at 11 am (using no personal leave for this) and drive to Morgantown and stop by a small store to drop off a safety book that could have been mailed just so he could spend the night there for a WVU football game. Not to mention your money went to pay for his hotel for the night because since it is a long drive he was permitted to spend the night. Of course, the entire next day he was allowed "travel time" to return to the office even though he never did - he went home and not once did he use personal leave. Your money has paid for an employee to sleep off a hangover in their office because they did not want to use any of their personal leave so they were allowed to do NO work and puke in their trashcan all day. They claim none of this happens but in the underwriting and safety departments, these are the selected picks and they do anything they want. If they get caught, the powers that be for these depts. lie to the bosses and everyone walks away without anything done to them. The employers and employees of the state suffer because no one wants to do anything about the Castos, Teels, Balsers, and Bruntys of the Brickstreet world.
tired mom

Princeton, WV

#10 Aug 25, 2007
I know what you mean! Brickstreet only cares about those who make them money. Those of us who need them for workers comp when we are hurt on the job may as well hang up our hat unless we plan on getting a lawyer. Brickstreet forces you to sue them in order to get anything. This is the most unfair insurance company I have ever seen. I hope they go under.
Ex employee

Bluefield, WV

#11 Aug 27, 2007
tired mom wrote:
I know what you mean! Brickstreet only cares about those who make them money. Those of us who need them for workers comp when we are hurt on the job may as well hang up our hat unless we plan on getting a lawyer. Brickstreet forces you to sue them in order to get anything. This is the most unfair insurance company I have ever seen. I hope they go under.
I know what you mean - I had a friend call me to see if I could help her out because they were about to lose everything they had. I called the manager of her case and even though I was an employee there, I was treated as the enemy. When they finally called her, she was in tears when she got off the phone because the woman was so hateful about it. I talked to my supervisor and he yelled at me for paying attention to what a "claimant" had to say. I was told that the "claimants" would be our downfall. I was written up for trying to help someone get what was due to them. To date, this guy that was hurt on the job still has not received anything and he has now lost his car.
ExCompEmployee

Charleston, WV

#12 Aug 30, 2007
Ex employee wrote:
<quoted text> I know what you mean - I had a friend call me to see if I could help her out because they were about to lose everything they had. I called the manager of her case and even though I was an employee there, I was treated as the enemy. When they finally called her, she was in tears when she got off the phone because the woman was so hateful about it. I talked to my supervisor and he yelled at me for paying attention to what a "claimant" had to say. I was told that the "claimants" would be our downfall. I was written up for trying to help someone get what was due to them. To date, this guy that was hurt on the job still has not received anything and he has now lost his car.
That's typical of those idiots there. They don't care.
Have you seen a couple of female employees in the mail room? I thought Brickstreet had a dress code and it doesn't say anything about boobs hanging out or dresses hiked up passed their thighs. Specially when certain ones pass the door, their legs fly open.
I'm so glad I got out of there before they went private.
Ex-Employee

Bluefield, WV

#13 Aug 30, 2007
ExCompEmployee wrote:
<quoted text>
That's typical of those idiots there. They don't care.
Have you seen a couple of female employees in the mail room? I thought Brickstreet had a dress code and it doesn't say anything about boobs hanging out or dresses hiked up passed their thighs. Specially when certain ones pass the door, their legs fly open.
I'm so glad I got out of there before they went private.
I think I know who you are talking about. Was it the blond? There was also one time when a woman was on the verge of being fired. She was messing up all the time. She was called to one of the offices and when she finally left an hour later, she had a payraise instead of being fired. I tried to get out before it changed but I couldn't. My supervisor did everything he could to keep me from leaving. I was told time and time again to lie to his boss and her bosses as well as to where he was, what meetings he was int, etc. He went to the doctor with his wife at every appointment when she was pregnant but would not use any leave. He always claimed to work all this overtime but he ALWAYS got to the office after 9 and left around 3 EVERY DAY! He never went to the meetings like he claimed. The only time he went was if one of his bosses would be around to check up on him. What ticks me off is some of the people in the commercials they are showing about Brickstreet are the same ones who have terrible work ethics but they are in positions to evaluate the work of others. I got great reviews but because I complained about the butt kissers in the office, my life was terrible working there. The only employers they are good to are the ones who either pay big premiums or else they are friends with the right people in Brickstreet. I have tried to complain to the newspapers but I guess Brickstreet has them paid off because they will never print the truth about Brickstreet in their vent lines or readers voice. They just don't care.
ExCompEmployee

Charleston, WV

#14 Aug 31, 2007
Ex-Employee wrote:
<quoted text>
I think I know who you are talking about. Was it the blond? There was also one time when a woman was on the verge of being fired. She was messing up all the time. She was called to one of the offices and when she finally left an hour later, she had a payraise instead of being fired. I tried to get out before it changed but I couldn't. My supervisor did everything he could to keep me from leaving. I was told time and time again to lie to his boss and her bosses as well as to where he was, what meetings he was int, etc. He went to the doctor with his wife at every appointment when she was pregnant but would not use any leave. He always claimed to work all this overtime but he ALWAYS got to the office after 9 and left around 3 EVERY DAY! He never went to the meetings like he claimed. The only time he went was if one of his bosses would be around to check up on him. What ticks me off is some of the people in the commercials they are showing about Brickstreet are the same ones who have terrible work ethics but they are in positions to evaluate the work of others. I got great reviews but because I complained about the butt kissers in the office, my life was terrible working there. The only employers they are good to are the ones who either pay big premiums or else they are friends with the right people in Brickstreet. I have tried to complain to the newspapers but I guess Brickstreet has them paid off because they will never print the truth about Brickstreet in their vent lines or readers voice. They just don't care.
Yes one is the blonde.
I know that the newspapers called them when they have a "vent" against them when they were Workers' Comp and they would say "don't print". So I'd say they could be doing the same now. It was an election year when I was made aware that this was happening.
Ex-Employee

Bluefield, WV

#15 Aug 31, 2007
ExCompEmployee wrote:
<quoted text>
Yes one is the blonde.
I know that the newspapers called them when they have a "vent" against them when they were Workers' Comp and they would say "don't print". So I'd say they could be doing the same now. It was an election year when I was made aware that this was happening.
That figures - there has to be some kind of honest media out there who will let the employers and employees of the state know what is going on. There are so many of us who worked for Brickstreet and some who still do who know the truth. I just talked to an employee this morning and they were telling me some of the stuff that is going on right now behind closed doors. What a joke that company is - I was told that they already have a buyer lined up for the company but about 5 of the bigshots there are already set up with jobs so they don't have to worry about it.
ExCompEmployee

Charleston, WV

#16 Aug 31, 2007
Ex-Employee wrote:
<quoted text>
That figures - there has to be some kind of honest media out there who will let the employers and employees of the state know what is going on. There are so many of us who worked for Brickstreet and some who still do who know the truth. I just talked to an employee this morning and they were telling me some of the stuff that is going on right now behind closed doors. What a joke that company is - I was told that they already have a buyer lined up for the company but about 5 of the bigshots there are already set up with jobs so they don't have to worry about it.
I wouldn't doubt that. Everything goes on behind closed doors. When it was first said that we were going private, it had already been decided and papers ready to go before the legislature the day the govenor took office. They weren't fooling anyone. Burton made sure he got a nice salary out of it, too. His secretary can't even change a toner cartridge.
The employees had no choice but to go to Brickstreet. Now, they are told to keep quiet and be glad they have a job.
Ex Employee

Bluefield, WV

#17 Aug 31, 2007
ExCompEmployee wrote:
<quoted text>
I wouldn't doubt that. Everything goes on behind closed doors. When it was first said that we were going private, it had already been decided and papers ready to go before the legislature the day the govenor took office. They weren't fooling anyone. Burton made sure he got a nice salary out of it, too. His secretary can't even change a toner cartridge.
The employees had no choice but to go to Brickstreet. Now, they are told to keep quiet and be glad they have a job.
I know that Safety had the option of sending one of their specialists to the Insurance Commission and they chose the one they didn't like. They knew that he would end up getting fired. Sure enough, I heard about 6 months ago that he had got fired. They were paid him for sitting at home because they said they didn't have anything for him to do. But the truth was, the boss there didn't like him so he got paid a ridiculous amount to do nothing. He loved it and the boss had him out of his hair. The secretary at safety got promoted to some kind of job title so she would no longer be an administrative secretary. That was the only way they could get her another pay raise. She made so many mistakes it wasn't funny so she made sure she cooked for people, made gifts every time someone had a baby or got married, had an anniversary, etc. The boss down there just loved her because she kept his behind covered so she got away with EVERYTHING. One day before it went private and the other secretary could not make it in because of the weather (one of those days when you could use OPL) she got mad about and after she was at work and found out, she made an excuse to run back home and then called in to say she had to use OPL so she could stay home. It was funny but sad that she was that petty. But I guess that means she fits in with the rest. She is like the other sucks - they will be taken care of with outrageous salaries.
ExCompEmployee

AOL

#18 Aug 31, 2007
Ex Employee wrote:
<quoted text>I know that Safety had the option of sending one of their specialists to the Insurance Commission and they chose the one they didn't like. They knew that he would end up getting fired. Sure enough, I heard about 6 months ago that he had got fired. They were paid him for sitting at home because they said they didn't have anything for him to do. But the truth was, the boss there didn't like him so he got paid a ridiculous amount to do nothing. He loved it and the boss had him out of his hair. The secretary at safety got promoted to some kind of job title so she would no longer be an administrative secretary. That was the only way they could get her another pay raise. She made so many mistakes it wasn't funny so she made sure she cooked for people, made gifts every time someone had a baby or got married, had an anniversary, etc. The boss down there just loved her because she kept his behind covered so she got away with EVERYTHING. One day before it went private and the other secretary could not make it in because of the weather (one of those days when you could use OPL) she got mad about and after she was at work and found out, she made an excuse to run back home and then called in to say she had to use OPL so she could stay home. It was funny but sad that she was that petty. But I guess that means she fits in with the rest. She is like the other sucks - they will be taken care of with outrageous salaries.
I've been to the Safety and Loss building for meetings that were stupid. I believe I heard that story but don't remember who they picked. Anyway, they weren't a friendly bunch were they? Well, in all fairness, a few were.
That's what they did. The ones they didn't like were sent to the Insurance Commission. The ones that really wanted to stay with the State were told that they weren't picked to go and had to go with Brickstreet.
I told my Manager that I would not be going with Brickstreet if at all possible. I finally was able to get another State job in December 2005. My supervisor had a fit when I told her I'd be leaving. Hey, I have a problem with me working while others are doing nothing including her.
Ex-Employee

Bluefield, WV

#19 Sep 1, 2007
ExCompEmployee wrote:
<quoted text>
I've been to the Safety and Loss building for meetings that were stupid. I believe I heard that story but don't remember who they picked. Anyway, they weren't a friendly bunch were they? Well, in all fairness, a few were.
That's what they did. The ones they didn't like were sent to the Insurance Commission. The ones that really wanted to stay with the State were told that they weren't picked to go and had to go with Brickstreet.
I told my Manager that I would not be going with Brickstreet if at all possible. I finally was able to get another State job in December 2005. My supervisor had a fit when I told her I'd be leaving. Hey, I have a problem with me working while others are doing nothing including her.
No, they were not a friendly bunch at safety. I know of one person that was there that was not overly friendly but she told me later that she had seen so much and heard so much at safety that she hated being there. Some of the specialists would critize the way she dressed, make a comment if she did or didn't wear make-up, and she knew that a lot of the people there were not working when they were supposed to - even sitting at home and she got tired about it. One of the guys had called in and said he was at an employers but she heard his wife holler in the background and tell him his lunch was ready. When she complained to the supervisor (the one in the commerical) he got onto her and treated her like she was stupid - if that guy said he was at an employer then he was. So when the employer called the next day she asked him how the meeting went the day before and he denied having a meeting with the specialists. She didn't say anything because she knew that her boss knew and he wouldn't do anything. Most of the meetings they held were common sense and stuff you could have read in a book. That department got away with everything. I know for a fact that they drove their vehicles to and from work and when someone would question them, they would do something stupid like taking a book to an employee in town or running to the main office for something stupid so they could say they had a reason for driving it to work. They were not supposed to drive them unless they had appointments but they did it anyway and no one said boo. I know for a fact that one Christmas the administrative secretary spent at least a week making tie quilts for the supervisors grandkids for Christmas. His wife didn't know how to make them so he took her to Oak Hill in a state vehicle during the work day claiming business at the Beckley office and picked out the stuff she needed then they went back to the office and instead of working she was allowed to make the quilts. I am not sure how she got to where she is other than saying she is a suck. When I applied for state jobs they would call my current supervisor to get a reference (against my wishes) and he would talk awful about me because he didn't want me getting another job. I can not use Brickstreet as a reference in jobs because he didn't like it when I left. I was also told by a few others that work in the same department that they were told not to call me or talk to me - and I thought they were my friends but I was wrong. I would never go back there to work in a million years.
Brenda

Conroe, TX

#20 Sep 1, 2007
ex-employee of Workers Comp/now Brickstreet

All the stories you read hear are true. What did people expect? Most of the Brickstreet folks originated from the old WC and the same ones who stole time, "puked in the trashcan and slept off hangovers" Did personal business which they made money ON WORK hours - are still there !!!!!!!!!!

And I'm sure Burton and his higher ups make even more than the wasteful employees they kept. It's all in who you know and being politically (or otherwise) connected with WC Insurance now. The claimants and small businesses are being hung out to dry.

I processed timekeeping also for many years and when I knew something was a lie and went to my supervisor I was told to mind my own business. People would go out and play organs at funerals and get paid AND NOT CHARGE TIME off - they'd go to HEARINGS in Charleston and be gone most of the day and come to find out the hearing was cancelled and they just loafed around town. Folks who had no annual or sick would be allowed to WORK OVER IN ADVANCE, then take it off later.

Some of the best employees were chastized for being a few minutes late, wanting to change their lunch hour to go to a doctor appointment even seeing all the fraud and abuse around them.

Of course all this was when the department was under civil service - WHAT A JOKE - it was the BIG SHOTS against the little guy so who do you think won??

Worker's Compensation ruined my career and my retirement because I "cared". In 1990 I met an administrator from "he __ ". His goal was to change one unit into another so FRIENDS could be hired at high salarys to process the work. The way he went about the change was so destructive to the whole meaning of serving "the public" that I as a supervisor tried to intervene and explain and actually beg for certain events not to occur. What I got was a borderline nervous breakdown - had to leave work and lose 3 months of my leave time under doctors orders, thrown out of my office, had duties taken away, then transferred to another unit that was like going to a mental institution and the straw that broke the camels' back - then I was shoved away entirely from WC and placed in a non-civil service office temporarily for about ten years til finally some administration changes allowed my cost center to show where I really worked. Of course I got demoted. Oh they were smart, they did not take any money but going over ten years without a merit raise or a promotion had a dramatic effect on the amount of retirement I receive and SS I will recieve. Oh and that new unit?? The number of employees tripled and it cost more money to process the work IN AN UNTIMELY manner than when it was being done "my way".

So yes I have a hate for that office but mainly a hate for the fact that PEOPLE IN HIGH PLACES can do as they please, make millions off the backs of taxpayers and STEP on the little people who work so hard like they are bugs. I just pray that I live to see the justice someday given to those parasitic, sociopaths....
Brenda

Conroe, TX

#21 Sep 1, 2007
Brickstreet Just Potholes wrote:
Brickstreet is only for profit and not the working employee of WV. Speaking from experience, after my injury at work 1 1/2 years ago I have been denied medical and benefits, lost my job of 16 years, health insurance. Not to mention the physical, mental and financial hell they have put me through. WV people are loosing their health not to mention their homes because its a paper game back and forth, having to get lawyers to fight for your rights but seems that politics are holding the injured people hostage. So who do we thank for all this monopoly on taking down the injured. Thank God for family and friends and if you don't have that support system Brickstreet will leave you broken and broke, I know.
I feel for the injured workers in the State of WVa - yes maybe privatizing WC did work in other states, but statistics show West Virginia IS NO. ONE (haha) Yes No. one as to being politically corrupt!!!

You notice that about the same month Manchin became Governor, the privitization of WC began. And don't forget the little (hard workers) of that unit. Supposedly nobody would lose jobs - well several have been fired - many transferred to other private insurance agencies to work on the OLD CLAIMS then transferred again "maybe" to this Sedgewick which Jane Cline stated in the paper that the goal was to phase out all old claims -(so of course all those folks working on the old claims will be let go - and after Burton and Civil Service promised them they would be on special registers for rehire, etc. at comparable salaries. Yeah right - they don't mention such employees will pay top dollar for insurance and not be able to use their leave for insurance when they retire. I pesonally have not heard of anybody getting hired from such register yet - only heard of some who were "let go".

It's obvious Brickstret does not want all the WC business in WVa so they can move on to better paying types of coverage - so when the insurance companies are spread about WVa - it's like this. The company won't wanna pay for injured employees - and the insurance company won't want to - so IS THE INJURED WORKER going to the Office of Judges housed "under supervision of the Insurance Commission" or will they go to the Insurance Company - in the meantime their doctor bills will mount not to mention they may lose their homes, cars, savings account while waiting to get their claims approved.

I too had sent many vents into the vent line of both Charleston Newspapers and neither printed it - they are connected with Burton's crew I assume -

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