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1 - 20 of 42 Comments Last updated May 18, 2014
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Meg

Tulsa, OK

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#1
May 16, 2013
 

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Ziggyz sucks. Walk in ANY Tulsa store & you will most likely be ignored by staff members hanging around & talking to each other. Had a friend go on May 15, 2013. She went to the 51st & Yale location and the pregnant employee had her other little toddler in just a diaper and a t-shirt running around the store. Kids aren't even supposed to be in the store, it's a friggin' head shop not a daycare. The employee never even spoke to my friend, she just disappeared in the back and never returned. So, said friend drives to the 21st & Memorial location and, even though it was the middle of the afternoon, the doors were locked and no sign indicating their return. As she's peeking through the glass to see signs of life some booger-eater of an employee hollered through the door "WE'RE ON SHIFT CHANGE, COME BACK IN 20 MINUTES!". Uh, NO, she went to Starship instead. Good riddance Ziggyz.
ZIGGYZ

Tulsa, OK

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#2
May 18, 2013
 

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We apologize about your said conflicts with some of our locations. This should not have happened in either situation. you are correct this is a smoke shop not a daycare, nor should we have our doors locked for any reason without a note on the door, the only acceptable reasoning would be a change run.
All of our locations have to do a shift change around 3 or 3:30 regarding safety. it does take 10-20 minutes to do so, during this time we will not be able to accept payment but you are welcome to still come in the stores and browse. We have recognized some issues with certain employees/management and have already taken action regarding these issues. We are now under new management, and have addressed the disrespectful employees you've encountered. Again we apologize for your inconvenience and unsatisfactory visits.
drunkonyou

Prairie Grove, AR

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#3
May 18, 2013
 

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Dude I always go to 31st. The guys in there take great care of the customers and treat everyone right and I've never been disatisfied. Props for making the world a better place. :)
jason russell

United States

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#4
May 18, 2013
 

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It sounds like you went to the worst two stores. The 41st sheridan and 31st yale never treat me wrong. Ive known my friends have had issues with the other two. I love ziggyz. Good ridance starship! jerks!
felicia

Tulsa, OK

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#5
Jun 7, 2013
 

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I go in every store in Tulsa. I go in one of them every week and I have never had a problem with any of the locations. very friendly nice outgoing people. good product. good service. fair price. I just absolutely happy we have a nicer smokeshop in Tulsa finally all the others are run down and dingy looking or just plain rude people that have worked there for forever. I will happily share part my paycheck with all of the stores!
david carpenter

Tulsa, OK

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#6
Jun 15, 2013
 

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I frequent 51st and 41st equally depending on whether is going to work or if is by my house, even if is by my mommas house theres one there in broken arrow. ziggyz is convenient helpful the staff is chill as you can be, is don't want to feel bombarded by them selling me, I like wandrin, asking questions, they help me out when I need it that's all I count for. real good people. you got me customer for life in Tulsa and my moms in broken arrow. appreciate you all!
Michael

Tulsa, OK

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#7
Jun 15, 2013
 

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So my friend and I walk into the 51st and yale location, I am 21 and my friend is 20. Right when we walk in instead of being greeted we are asked in the most poisonous tone for our ids. I give him mine and my friend still has his bathing suit of from swimming down the street and is told "peace" because he did not have it with him. Naturally my friend was not happy about this and has attitude with the tattooed gentleman and was on his way out the door. Instead of letting the situation go and proceeding business with the id holder, the totooed gentleman follows my friend out the store while telling myself to get out as well and blasts the most foul language at him and me too. this employee was about to throw punches at my friend. And told us to get in the car and leave shortly after calling us both "faggots". I could not believe the behavior of your employee and I sure hope that in the future that you consider a more matured crowd and someone who works there without us having to be frightened when we walk in your store before someone gets hurt and you have a lawsuit on your hands. I will be sure I am escorted by the law into your store so that I can get some rolling papers. I ended up going to the 41st and Sheridan location where I showed my id and there was no problem. Think long and hard about who you hire.
laf

Rockwall, TX

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#8
Jun 16, 2013
 
laf
Ziggyz District Manager

Broken Arrow, OK

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#9
Jun 17, 2013
 

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I am very sorry for your expierence at our 51st store. Please except my apologies and know that the situation has been handled. Im always disappointed that my staff has handled a situation poorly.You are always welcome at any location and just let any employee know that the district manager has okd a 25% discount for your troubles.There is absolutely no excuse for the way you were treated,Ive only been given this position in the last month and promise to make Ziggyz a place where you always get the best service.

Thank you,
Amber Hobbs
Ziggyz
Carl

United States

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#10
Jul 3, 2013
 

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Seriously downhill. The service used to be great but last time the Guy on duty actually tried to provoke a verbal confrontation. As someone with years in customer service I was clearly baffled. What was more, this continued the entire time I was in the store, including when I was walking OUT the door.
Never going back.
Makaila

United States

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#11
Jul 10, 2013
 

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I myself have never had a problem at any Ziggy's here in Tulsa. I am currently trying to get a job at one of the stores. If I am lucky enough to land a job you guys gotta come back and try them again, I know how to treat people. Work or not, I'm just nice. :)
AHobbs District Manager

Broken Arrow, OK

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#12
Jul 16, 2013
 

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Carl wrote:
Seriously downhill. The service used to be great but last time the Guy on duty actually tried to provoke a verbal confrontation. As someone with years in customer service I was clearly baffled. What was more, this continued the entire time I was in the store, including when I was walking OUT the door.
Never going back.
Im sorry for your expierence Carl,that young man no longer works for us. Thank you for letting me know please except our apologies.
AHobbs District Manager

Broken Arrow, OK

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#13
Jul 16, 2013
 

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Carl, im sorry for your trouble at that location. The young man has been terminated. Thank you for letting me know,and please except my apologies. If you would like to give us another chance I would be happy to give you a 25% discount on any water pipe.
Abc

Tulsa, OK

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#14
Aug 19, 2013
 
Almost always have an unpleasant experience regardless of the location. Had a friend who was charged $20 for something in sale for $5, the employee had already run the card and "didnt know how to fix it" to compensate for the $15 they were overcharged, employee decided to give them things to make up for it (unprofessional as is) but what they gave came no where close to $15! 2 packs of Papers and 2 cone wraps. Employees never seem to know pricing or merchandise selection and the system for ringing items up makes it worse! Ignored often by staff hanging out with friends or with each other. I always opt for the longer drive to starship.
Justin

Hartley, IA

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#15
Aug 29, 2013
 
Is the ziggyz in broken arrow hiring?
Amber Hobbs

Tulsa, OK

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#16
Aug 29, 2013
 
Justin wrote:
Is the ziggyz in broken arrow hiring?
. Not at this time.
joe

Tulsa, OK

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#17
Sep 2, 2013
 

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Any ziggys from Okc to Tulsa has good service and they treat all there customers with the up most respect props to ziggys
Amber Hobbs

Broken Arrow, OK

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#18
Sep 2, 2013
 
joe wrote:
Any ziggys from Okc to Tulsa has good service and they treat all there customers with the up most respect props to ziggys
Thanks Joe!!
Amber Hobbs

Broken Arrow, OK

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#19
Sep 2, 2013
 
Thanks Joe!!
tulsadude

Bartlesville, OK

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#20
Sep 8, 2013
 
What are the hours of the 51st location on sundays?

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