Just Saying

Collierville, TN

#1 Jun 27, 2014
I used to go to the casino regularly because it was the closest location to me. After becoming dissatisfied with them for reasons other than winning/losing, I went elsewhere. About a year ago, I began to go again but only maybe once a month or so.

Most people have a particular machine or two that they like to play. Recently, when I was there, it seemed that something was different about the payout of the machine. When I questioned about the machine, I was told they had done some software changes on the machines.

It wasn't until I left that I figured out what was going on. This particular machine gave you bonus spins. Prior to the software change, you got 2X the point vale of anything you won during the bonus spins and on some spins you got 3X the point value.

On this last night I was there, if you got a bonus, you would receive 1X the point value of most spins and now the 3X value spins became 2X the value.

What a way to increase their profits by reducing any amount the machine would payout. Guess they think people would not be smart enough to figure out what they did.

Dyersburg, TN

#2 Jun 27, 2014
you do realize that they are there to make money don't you?
Just Saying

Collierville, TN

#3 Jun 27, 2014
Guest wrote:
you do realize that they are there to make money don't you?
YES, I do realize they are there to make money, otherwise their posted signs would say 0% payout instead of their approximately 90% payout sign states.

Steele, MO

#4 Jun 27, 2014
Payout means that any time the machine hits then it has paid you. Don't expect a jackpot or even breaking even. If it spins and lands on 10 cents you were paid. That's what the payout means.
Just Saying

Collierville, TN

#5 Jul 13, 2014
When I made this post, I assumed I would get 2 types of comments. 1) from people who are not familiar with the subject matter. 2) from people associated with the casino.

To the people in the 2nd category:

- It is people like me that enables you have a pay check.
- There are bigger casinos than Lady Luck Caruthersville closing their doors everyday.
- With some many other casinos biting the dust, you would think that Lady Luck would be trying to retain customers.
- Because I have donated at Lady Luck, I have earned the right to complain/bitch about their recent practices.

Someone started a 2nd thread on my comment so I will copy/paste to that that thread as well.

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