Review: Auto Body Toolmart
Posted in the Carpentersville Forum
#1 Feb 8, 2010
I've bought from these guys for over 10 years. Good stuff.
#2 Feb 15, 2012
Absolutely horrible company/site! Ordered product that was said to be IN STOCK, paid 13.99 for shipping, wasn't given tracking #, had to call company and they couldn't give it to me right away. They had to call me back and told me it would be 1 month to recieve my product. Patiently waited 1 mo., still nothing, called company and was only given an "I'm Sorry"-crap. They called me beginning of next week, and told me that my purchase didn't ship and it would be another month of waiting. End result I requested for a refund and went with another company online and amazing recieved my product for cheaper and got it within 1 week. Wouldn't recommend this company/site to even my enemies.
HORRIBLE HORRIBLE HORRIBLY COMPANY/SITE
#3 Feb 21, 2013
I orderd some floor pot anchors from these people. The box showed up with a tear in it and i was missing 1 little wedge for the chain. Called up spoke to a real person in the US ( pretty stoked on that). The nice lady overnight me that small little wedge. Very happy with the customer service
#4 Jun 8, 2013
Horrible customer service. Received an incomplete order and could not get anyone to respond to any of my messages. Live chat no one ever there! Not ever again!!
#5 May 17, 2016
I have had decent luck in the past with autobody toolmart unit recently. I bought their spyder frame machine puller and after about ten pulls one of the parts came apart. I called in the end of December to see what needed to do to get the part replaced. The lady told me after I sent pictures they would send me a replacement. In March called and asked where my replacement was and she apologized and said it would be sent out in next 72 hours. I called yesterdayon 16th april and she said she had sent me an email that I needed part sent in to get the replacement. I never received the email. So we will see if Fed Ex shows up today to pick up my part. I was going to buy a paint booth from them but have decided that would be a mistake.
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