Family can sue 911 dispatchers over love-triangle slaying
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#1 Feb 7, 2008
These circumstances show that employers need to stress the necessity of requiring absolute confidentiality of personal records and information to be used only in the course of business. Michalski may have been able to obtain this information in another way (I don't know the specifics of what was handed over to him) but that this confidential information was simply provided by other 911 employees without question is unbelievable. I have worked at a major insurance company with a lot of personal information available about our insureds and I or my coworkers would have never provided any information to any other person or entity without properly signed authorizations, legal requirements, etc. Just unbelievable.
#2 Feb 7, 2008
This should be a wake up call to all workers at 911 com centers. I think that in their training they should be told that under no circumstances should this be allowed. Also I think their should always be a supervisor montoring what their workers are doing. There are some people working in 911 com centers that aren't too intelligent, and wouldn't think twice about a friend asking for information about someone and they would immediately get that information and give it to them.
#3 Feb 9, 2008
here we go another 911 call relating to the death of someone, yesterday a 911 operator put a woman on hold, she was reporting a fire in her house and she was handicapped and subsequently died in that fire, why are these things happening, the operators job is to recieve calls and report the call to appropriate authorities. i cant see this as being more difficult than that. how much personal information do they have on their records? i am not feeling to comfortable after reading this story. i am sure the lawyers are licking their chops on these two cases, so at least it is keeping people employed.
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