Past problems haunt Centex

Past problems haunt Centex

There are 124 comments on the The Indianapolis Star story from Jun 27, 2006, titled Past problems haunt Centex. In it, The Indianapolis Star reports that:

Centex Homes was given a verbal bashing by the City Council at a recent meeting, with some city officials threatening to ban future projects by the developer.

Join the discussion below, or Read more at The Indianapolis Star.

RWalk

Durham, NC

#127 Aug 1, 2008
Chad wrote:
We expect the best construction that can be done with the rather inexpensive materials being used regardless of the labor or the materials. You get what you pay for but my point is the customer is "ALWAYS RIGHT".
You have my support on your point, but allow me to alert you that this is the beginning of your nightmare! Now you spotted the staircase, just think about what would be next? How would you ensure your wall is plumb? Your door frame is square in order to have the door fit properly .....??? Stay away from them if you want to have a peace of mind b4 it is too late!
Whois

United States

#129 Aug 4, 2008
Brainrd for Governor!
Centex subcontractor

Carmel, IN

#135 Aug 18, 2008
Chad wrote:
I am in the process of building with Centex and we are in the Framing stage. I noticed that the staircase is off and mentioned it to the quality manager. There will be no excuses for my house "I demand it". Also I am a Database Administrator and my wife is a College Professor. We both have advanced degrees so we are not dense. We expect the best construction that can be done with the rather inexpensive materials being used regardless of the labor or the materials. You get what you pay for but my point is the customer is "ALWAYS RIGHT". So, if the stairs are off they should "FIX IT". No excuses. FIX IT or NO CLOSE!
What neighborhood is this in Chad?
Centex subcontractor

Carmel, IN

#136 Aug 18, 2008
Centex buyers and current owners have to face reality about their current Centex home. Centex, at least in the Indianapolis area, have cut costs dramatically to save face. They have nickel and dimed their subs to the point of no profit being made out in the field. In return, the buyers are going to get what they pay for. Centex has asked all of their subcontractor's to show their "books" to make sure that those companies are not making any more than 10% profit. Do you think Centex is showing their books? So you have disgruntled subcontractors that put together a horrible home. Centex raises their home prices and cuts labor costs and pisses off the people that make them money; homeowners and subcontractors. I personally would never buy a Centex home by the way they are put together and how the company is ran. Centex just wants you to get signed and get them closed. Yes, I work as sub for Centex because the market is horrible with kids to feed. There are a lot of other track builders out there that is far better than Centex.
SC Resident

AOL

#140 Sep 19, 2008
Is anyone aware of many mositure probelms with centex homes on sc. We have mole and brown hardwood floors. Just wanted to know if this is a big problem with this developer. We have been in the house for less than a year and we have already found 2x4 in the pipes that were clogging the drains up and now this.??? They said they would fix problem, but moving very slow.
Mateo

Meridian, ID

#141 Sep 28, 2008
Centex in Sagewood, NM is also CRAP.... The carpet isn't nailed down, (the nails stick through it), the lights turn on and off daily, (I'm only home 5 hours a night), etc. Oh, and good luck getting them to return your calls. Warranty department is never open or you get voice mail. Just thought I'd throw in my two cents. Oh and btw, when you buy a new home and you've lived there for 3 months, if the people who sold you the home haven't called you or sent you a survey even once, but every telemarketer that comes to your door said the salepeople were the ones that gave them all of your cell numbers etc., then you know you have a CRAP Centex home.
Mateo

Meridian, ID

#142 Sep 28, 2008
WARNING WARNING WARNING. Their subcontractors are so dense on blueprints they completely swapped my window and door when they started framing. I let it go for 3 days before I said something and they did fix right away, but they hid a lot of 360 kinks in electrical wire, left a lot of rocks under the carpet that you won't find until you aren't wearing boots, and tried leaving hand drawn pictures of naked women on my walls until I had them repaint on closing day. Get out now while you have a chance. They won't even answer your calls to fix ANY issues after you've moved in.
GWw

York, PA

#144 Oct 14, 2008
Carlos you are stupid
abc

Plymouth, IN

#145 Oct 20, 2008
Centex subcontractor wrote:
Centex buyers and current owners have to face reality about their current Centex home. Centex, at least in the Indianapolis area, have cut costs dramatically to save face. They have nickel and dimed their subs to the point of no profit being made out in the field. In return, the buyers are going to get what they pay for. Centex has asked all of their subcontractor's to show their "books" to make sure that those companies are not making any more than 10% profit. Do you think Centex is showing their books? So you have disgruntled subcontractors that put together a horrible home. Centex raises their home prices and cuts labor costs and pisses off the people that make them money; homeowners and subcontractors. I personally would never buy a Centex home by the way they are put together and how the company is ran. Centex just wants you to get signed and get them closed. Yes, I work as sub for Centex because the market is horrible with kids to feed. There are a lot of other track builders out there that is far better than Centex.
I would recommend that if you are unhappy working as a trade for Centex you turn in your notice and move on. With as many trades looking for work it would not be difficult to find a replacement.
Hire LEGAL AMERICANS

Indianapolis, IN

#148 Oct 27, 2008
Yeah... I said it. That should solve the problem.
ScuseMe

Zionsville, IN

#149 Oct 31, 2008
God Bless the CARMEL PATRIOT!!
john cols ohio

Columbus, OH

#150 Nov 12, 2008
Our Centex home in Central Ohio has been terrible. We moved in March 2003. I wouldn't even know where to start with all the problems we have faced. I could write a novel, which might not be a bad idea. Nightmare on Centex Street.... The maintenance supervisor had no clue about anything. He was just a guy they hired to say no to everything. The only times we got anything fixed around the house was when we went directly to the subcontractors or to his boss. Centex has pulled completely out of Ohio now. I think it was because their reputation was so tarnished. Hard to sell houses when your custmers have nothing good to say about you. Our latest problem is that the front entry door is leaking again. They replaced the entire door frame once and replaced the laminate flooring twice by the door. They painted the door frame about 20 times. The whole house is just cheap and inferior. My suggestion is that if you have a Centex home just accept the fact that you bought garbage materials and spend the money to replace them yourself as they go bad. You can have them come out and fix it and then fix it yourself after the warantee is up anyway. If you are thinking about buying Centex or are in the midst of building one you have my condolences. Maybe I'll share some of the horror stories sometime when I have more time.
Annoyed

Murfreesboro, TN

#152 Apr 8, 2009
Centex isn't the greatest. Definately will get a home inspection before the warranty is up.
Issues with Chuck Bolen

Tappahannock, VA

#156 Aug 20, 2009
After living in the Felgate Subdivision in the Williamsburg area for 2 years, I am convinced Chuck Bolen will be the demise of Centex/Pulte Corporation. This man is incredibly crass, divisive, arrogant, self important and in my opinion, has the potential to be a very dangerous man. He is incessantly talking about cage fighting, domination, lunch hours at the strip clubs while his wife lives 100 miles away from him in oblivion.
The undercurrents from his personality are equally disturbing. He can talk circles around anyone without giving the truth. He treats the homeowners as if they are a nuisance to him and he is doing them a favor by returning their calls. I am not sure if he has ever spoken the truth when I have asked him for a straightforward answer.
These are the topics of conversation he would initiate with me, a Centex home owner...there have been many times when we have ended a phone call and I am left scratching my head wondering "What the hell just happened here?"...
As they say, "Fact is stranger than fiction"...
Has anyone else had similar experiences with this cretin?
Not the only one

Richmond, VA

#158 Aug 25, 2009
As a homeowner, Chuck Bolen has been a nightmare to work with. My husband I were so happy to find out Centex was bought by Pulte and we can only hope Chuck Bolen will be replaced as soon as possible. Everyone in our neighborhood has had issues with him.
With that said, the rest of the staff has been a pleasure to work with...the neighbors and I have said we feel sorry for the other employees who have had to work with Chuck Bolen at Centex.
STAY AWAY from CENTEX

Los Lunas, NM

#159 Sep 17, 2009
We have a Centex "home". Their customer service is HORRIBLE. Foundations sinking, house pops and creaks, sub par materials, doors and windows out of alignment, just plain GARBAGE.
Los Lunas, Huning Ranch...they screwed so many over in this subdivision.
And to the person who IGNORANTLY thinks the problem is non American workers...Guess what buddy, it's American business owners who want profits above quality. They STEAL from their fellow Americans this way.
Blame your corporate run politicians for making laws that favor a few Americans making A LOT of money by screwing A LOT of Americans with cheap labor and crap products. Centex is NO DIFFERENT and make huge profits for their shareholders and board of directors at the home buyers expense.
I wish they would just go out of business and let REAL homebuilders do a better job.
How_to_contact_C entex

Orlando, FL

#160 Oct 10, 2009
How do I contact Centex to complain about my home in Central Florida. Our chimney/ fireplace has been leaking water in our home for some time now. I tried to have it fixed, I've tried to have someone else fix it, but I think there is something fundamentally wrong with the construction. Is there any way, being the second owner of the home, I can get them to fix it? How do I get a hold of them?
UnHappyCustomer

United States

#161 Oct 16, 2009
Robin wrote:
We built our home is PA - Wayne Homes (division of Centex) in Delmont/Greensburg PA
1st Problem: There is no lateral support for the roof trusses in the entire house.
2nd Problem: We contacted and have been seen for a sqeaky floor problem, Wayne came to "fix" and it's now worse.
3rd Problem was fixed by a private electrician because although Wayne was contacted, Wayne came to the house, it was determined that our outlets were not installed properly, the Wayne home electrician shoved the unproperly cut wires into the back of the outlet and didn't even tighten the screws and shoved the outlet back into the wall. Then Wayne came when we called about it and they said they were not fixing it because it was not their problem. We had it fixed by an electrician so our house wouldn't burn down.
There are many other problems that we are currently in the process of having a contractor find and fix.
***We paid a lot of money for our home, we expect that at least the house be built to code and safe for our family. Nobody short staffed Wayne Homes when they wanted paid, now I want the "house" I paid for and was promised.
We too built our home in PA - Wayne Homes (division of Centex) in Delmont/Greensburg PA.

Backward trusses…a serious and obvious mistake. No lateral bracing.

Squeaky floors…so we thought. Rather… the sheathing was not fastened to the floor joists thought the entire house.

The list goes on and on.

They come off as professional and friendly, but when it comes to quality and standing behind their work... it's just not there.

Beware of the arbitration clause in the warranty…. It’s used like a shield. This warranty protects them - NOT YOU.

Don’t be forced to accept EXTREMELY poor repairs regardless how many times it takes them to get it (maybe) right. File a claim with the Department of Labor and Industry AND with the Attorney General Office. Make your claim public. Don’t be taken!!!!
Bob and Trish

Massapequa, NY

#162 Dec 30, 2009
We have owned our Centex Inverness home in Northern NJ for almost 3 years now and have been having leaks in the roof. Looks like around pipe vents and possible nail holes in the shingles. They refuse to come and fix these, as they claim the two-year warranty is over and the roof does not fall under structural problems. Many in our neighborhood have had similar problems. We also have had underpowered furnaces installed intially, which Centex had to switch out inevitably and freezing pipes in the master bedroom bathroom, due to design flaws. Stay as far away from building a home with Centex as you possibly can.
Damage Resulting = Leaks in the ceiling of our master bedroom. Their solution is to spread plastic tarps all aound the attic to catch the water and on dry days the puddles will evaporate.
We insulated the area behind the shower pipes in the master bedroom bathroom by making an opening and spending time and money to insulate the open storage area behind it. Centex did not help to solve this problem at all, just said it was a design flaw. We were within our two year warranty period for that problem.
Tom G

Johnstown, PA

#163 Jan 3, 2010
Western Pa. Being from the Western Pa area we have some pretty cold days through the winter months and thats when my problems start. My Wayne home was built 3yrs ago. Every winter my windows get a build up of ice around the inside frame and seal (LIKE A 1/4" to 1/2" thick) I'm not jokeing!!!The Wayne homes rep keeps telling me the house needs to dry out....Is there anyone else out there having a window problem. All comments welcome. Especially from Wayne Homes!!!!!

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