Comments
1 - 9 of 9 Comments Last updated Mar 17, 2014
Twins moving and storage

New York, NY

#1 Jul 23, 2011
I just want to say thank u so much twins movers for great service!
twins moving and storage

Gaithersburg, MD

#2 Aug 6, 2011
Twins Moving and Storage, I have to admit that they provides GREAT service. The movers got to my house at 8:00am and got straight to work. I was still waking up and getting coffee And the movers were working their buts off that early in the morning by the time I got done waking up and drinking my coffee they had already finished a whole bedroom and on their way to the next I was so happy I knew I was not going to have to pay anymore than what my quote was. 5 Hours later my whole move was done. And I was greatful that the movers were such professional and as fast as they were. And I also have to say thank you to the great customer service. This company is SO professional I will for sure use their services again
twins moving and storage

Gaithersburg, MD

#3 Oct 22, 2011
Twins Moving and Storage, I have to admit that they provides GREAT service. The movers got to my house at 8:00am and got straight to work. I was still waking up and getting coffee And the movers were working their buts off that early in the morning by the time I got done waking up and drinking my coffee they had already finished a whole bedroom and on their way to the next I was so happy I knew I was not going to have to pay anymore than what my quote was. 5 Hours later my whole move was done. And I was greatful that the movers were such professional and as fast as they were. And I also have to say thank you to the great customer service. This company is SO professional I will for sure use their services again
dana

Gaithersburg, MD

#4 Nov 7, 2011
Twins Van Lines is a highly recomended company. My long time friend recomended them with a high rank, so I decided to go with them. And I have to say Oscar was my rep and a great rep he was, he was so kind and patiente with me and my wife and she is not an easy person. Not only was he patient and kind he was very informative sincere and helpful the whole way threw. So a big THANK YOU Oscar for being so great with my family and patient with my wife. I can NOT forget Jose he was one of the movers and a great mover at that, he was so fast and kind to my family, respectful and professional so Thank you to Jose. From the bottom of my heart I thank you Twins for your kindness and perfectly put together team.
dawn

Prince Frederick, MD

#5 Nov 20, 2011
This company was a joke! They were to show up with four men and only showed with three, they were 4 hours late, then had to pay them to come back a second day. They broke items - threw boxes in the truck and there was even a missing item of my oldest son. I tried to contact the company and they didn't seem to care. Check the BBB - they have an F for a review - I'm glad you had good experiences with the company but ours was terrible and we only moved 1/4 mile down the street.
I put a claim in but still havent heard back and its' been almost 2 months. I suggest you check out the BBB before ever using this company.
dan

Gaithersburg, MD

#6 Mar 23, 2012
An excellent experience with Twins Moving . I would highly recommend this moving company.
racklet

Brooklyn, NY

#7 Jul 22, 2012
All those Good reviews are written by this spam company , Using different names , different tel # , this is a Total spam .
Soony

Brooklyn, NY

#8 Aug 8, 2012
This company is conducting a SCAM - all those good reviews are written by those scammers - stay away this is a SPAM Movers
Niya

Gurnee, IL

#9 Mar 17, 2014
HORRIBLE SERVICE!!!

We are a military family who had a move scheduled with this company. On 6/28/2013, the movers came 1 hour late and began packing up our household goods. Within 30 mins of their arrival, I received a call that my mother was rushed to the hospital so I had to leave the movers unsupervised. My husband was flying in to help with the move so he was not there at the time.

When I returned back from the hospital later that evening 95% of our belongings were packed, but the price drastically changed from what was originally agreed upon. We debated with the movers who called his supervisor(who was useless) and because most of our belongings were on the truck they threatened that they would not unload or move the vehicle until an amount and additional down payment was received. My husband gave in because this is the same night that my mother passed away and we were emotionally drained!!!! They charges us $6300 to move our apartment from MD to IL.

The furniture arrived to IL unwrapped and damaged. Our living room set is cream and had no wrapping and had foot prints and tears on the cushions. Not one item arrived undamaged. They even threw our winter coats in the same box with our pots and pans. We filed a claim, stated in our contract in case of damages and received $114.00. This is the WORST storage company and WORST customer service ever.

Thank you so much for making a devastating time in our life even worse!

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