Ray's of Kelso

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Semo

Cape Girardeau, MO

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#1
Jun 12, 2010
 
Wow, thats $170.00 and 3 hours of my life I'll never get back. WTF, Ray, did you just give up? For the last 3 years I've gone down there several times a year for a great, "bit overpriced, but good" meal. Tonite, I took my best friend from out of town and his wife, my brother and his wife, and me and my wife. 3 of us had the "All you care to Eat" buffet for $25.99 ea, and the other 3 had pizza and one appetizer, and 3 buckets of beer. Here's the scoop.

1. Now, you not only go get your own food, you now have to go get your own drinks, even tea, coffee, water. They had at least 15 kids just wondering around doing nothing.

2. The "All you care to eat" E- mail never said it's all you care to eat, except for the PRIME RIB AND LOBSTER. You could almost read through the slice of prime rib, and you got 1/2 of a lobster that was less than 3" long. These are lobsters from africa, and they are very VERY SMALL. We got there at 6:45 and left at 9:30. The prime rib portions were so small that the same prime rib fed EVERYONE THERE. This is no lie.

3. The only thing the wait staff did was clear a few dishes. No refills, no drinks, only making sure you got the check.

Ray, this is the last dollar you will ever get from the 6 of us. You used to do a good job, and might still do a good job inside. I'll never spend another penny with you. I did give your girl a $40 tip, it's not her fault you gave up on quality service and quality food, but I will never grace your door again.

Not sure, but it's probably against the law to send e-mails out stating all you can eat, then not letting you have all you want.
semoguy39

Cape Girardeau, MO

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#2
Jun 12, 2010
 
Golden Corral in Carbondale, IL. beats rays for 10.29.
Anonymous

Cape Girardeau, MO

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#3
Jun 13, 2010
 
I enjoyed Ray's when it was only inside dining. Now he has so much going on it looks like a trailer park.
His steaks used to be pretty good his veggies, not so much, you could tell they were canned.
I agree, I don't like paying that price and it being a buffet, now you have to get your own drinks? You were generous giving the waitress $40. I consider 10% a good tip for a buffet.
If you want a great dinner my recommendations are Tractors, Gordonville Grill (both remaining small to their roots and giving customers a nice experience) and of course Cain, even though a bit pricy!
Guest

United States

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#4
Jun 13, 2010
 
My husband and I went about three months ago and the food was terrible!! The only thing decent was the dessert!! Huge dissapointment!! And Ray was walking around the dining room the entire night, so whoever was doing the cooking did NOT need to be!! The only good thing about the night was our sweet little waitress! She was really young and told us it was her first night but she was so nice and kind!!
Lilly

Sikeston, MO

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#5
Jun 13, 2010
 
Hilltop Creations in New Hamburg is amazing! You must try it!
Thurston Howell IV

Sikeston, MO

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#6
Jun 13, 2010
 

Judged:

1

1

1

I'm not giving $10 for a damn hamburger and potato chips at Hilltop!
Just Jump

United States

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#7
Jun 14, 2010
 
I agree. Our last visit to Ray's was just that..Our Last Visit. On top of everything else there was a group of about 20 drinking in the corner. They were so loud and rude that no one there could enjoy their meal.

Sad
Semo

Cape Girardeau, MO

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#8
Jun 14, 2010
 

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Thurston Howell IV wrote:
I'm not giving $10 for a damn hamburger and potato chips at Hilltop!
Exactly the comments I'd expect from you, Idiot! O, I own Show-Me's and Rays too, jackass!!!!
no you dont

Jackson, MO

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#9
Jun 14, 2010
 
You don't own shit, in my prefession I know who owns what resturaunts and they are diffenent owners not going to mention names but they are different owners so SHUT UP AND QUIT ACTING LIKE YOU ARE SOMETHING AND YOUR NOT !!!!!
Semo

Cape Girardeau, MO

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#10
Jun 14, 2010
 

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no you dont wrote:
You don't own shit, in my prefession I know who owns what resturaunts and they are diffenent owners not going to mention names but they are different owners so SHUT UP AND QUIT ACTING LIKE YOU ARE SOMETHING AND YOUR NOT !!!!!
Hey dumbass, it was sarcasm. I was stating I don't own Sho-me's. I don't own any restaurants in town. Get your panties out of your crack and read what I was saying. ALL I SAID WAS SHO-ME'S DID A REALLY GOOD JOB SUNDAY, AND THIS ASSHOLE JUMPED ON ME, then said I was the owner. So I was a shit head to him. In turn, you were one to me. I don't own shit, except an opinion, for which I will continue to use. Listen to it or not. And good job Sho-Me's, for WHICH I DON'T OWN, and good Job BWW, for which I don't own, and Good job Applebee's which I don't own either. Happy now???? O, by the way, it's profession, restaurant, and different. If your gonna correct someone, and you are a professional, use the right spelling. Have a great day, Crybaby.
Thurston Howell IV

Sikeston, MO

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#11
Jun 16, 2010
 

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Yeah, you don't own sh it but you are pathetic, be proud dumb a ss.
Semo

Cape Girardeau, MO

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#12
Jun 16, 2010
 
Thurston Howell IV wrote:
Yeah, you don't own sh it but you are pathetic, be proud dumb a ss.
Ouch! Man u got me! Your wit is impressive. You must be Phil L's little bitch. Go play!
bacdafucup

Jackson, MO

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#13
Jun 18, 2010
 
My family and I used to go to rays at least twice a year but the last two times is like you all said,Sucked,thats even a under statement!!!!! I dont mind paying when the food is good,but when I can go to Ryans and have a better meal for a fraction of the price,Obvisously Ray, you need to go back to the old days when quality was the first priority!!!!!
Rays of Kelso

United States

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#14
Jun 29, 2010
 
It is truly a shame how some people enjoy bashing others without any regard to the truths and feelings; especially when those doing the bashing can hide behind avitar type names.
SEMO, why don't you share the letter We sent you regarding the disappointing experience and our offer to make it right(for free)? Judging by the slang words you use aginst "No You Don't" I'd say You are afraid to show your face again in my restaurant for all the slander you have spread with much of it not true!
95% of all our Guests are intelligent enough to know the difference between outdoor dining (buffet & live entertainment) standards and our indoor upscale restaurant dining. Our outdoor buffet is an "all you care to eat" I assume you were not intelligent enough to know you could return as many times as you want to get more Prime Rib, etc... Not to mention, the cost helps pay for the live entertainment (which we don't charge any cover for) OUTDOOR COURTYARD Events at Ray's is an alternative to our normal indoor dining and by design, can't compare to indoor a-la-carte dining. There is no where else in this area that pairs such an experience as we do.
As for everyone else who expressed a dissappointing experience with us... I am also (as I stated in a letter to SEMO) truly sorry! We make a very big effort to visit 100% of all our guests tables and if you don't tell us something isn't satisfying, we don't know to make it better or resolve a bad experience (which does happen in any service industry type business) We are only human and no one in incapable of making mistakes.
I could stoop to SEMO's level and list a "For the Record" of non-truths said in the original thread... but I'll leave anyone reading this to be their own judge.
Bottom Line: I posted this blog on our employee board... As a whole "Our feelings are hurt" and everyone working here knows how hard we do strive to make everyones experience with us a GREAT one... We appreciate the constructive points, we will continue to make improvements based upon your comments and truly hope you try us again.
Sincerely,
Ray Ressel
Rodger

United States

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#15
Jun 29, 2010
 
I am the main Broil chef at Ray's and I can say we never use any canned vegetables, period! I check in many of the suppliers deliveries and I can honestly say we do buy USDA PRIME beef for which I cut steaks, the highest quality available. After reading what Ray posted, I'd just like to say we do care. I would like to know what exactly "bacdafucup" "mamadr" and "Guest" was so unhappy with so I can make things better???
guest

Cape Girardeau, MO

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#16
Jun 29, 2010
 
wow and we were planning on going to this place but I think this has changed our minds, thanks for the information......
larry

Sikeston, MO

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#17
Jun 29, 2010
 
Give up Ray, you just open up yourself for headaches when you talk to these idiots.
People that frequent your business won't believe their line of BS. Just stay off the blogs and don't pay any attention would be the best advice.
Competitors have a blast stirring up crap about other business owners.
The only thing I've seen about a business on here that was true was Thurston Howell talking about Jack's way over priced "sow belly" at Ol' Hickory.
I did agree with that one.
Grace

Sikeston, MO

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#18
Jun 29, 2010
 
Semo wrote:
The only thing the wait staff did was clear a few dishes. No refills, no drinks, only making sure you got the check. I did give your girl a $40 tip, it's not her fault you gave up on quality service.
You're an idiot! If the service was so bad, why would you tip like it wasn't?
Samohya

Cape Girardeau, MO

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#19
Jun 29, 2010
 
I have to say that I am a bit offended at the comments made about the service at Ray's. I also take into consideration the lack of awareness one has to possess to post, in the nature of the ones above, comments about unappreciated service. I can understand if you didn't enjoy your time but let's be respectful. It's like Ray said, we are all human and make mistakes but I know that our wait staff puts forth a genuine effort for every customer, every time. If you are looking for good food and good service, come to Ray's!
Mike

Sikeston, MO

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#20
Jun 29, 2010
 
guest wrote:
wow and we were planning on going to this place but I think this has changed our minds, thanks for the information......
If mindless rants on a blog can influence your opinion, that's a sad situation. My wife and I have been going to Ray's for years and love it. The delicious food, friendly service, and wonderful atmosphere make for such an enjoyable experience!
Why not try it yourself and come to your own conclusion.

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