First Deny, Then Dispute
Nov 12, 2007 | Posted by: Bulverde Standard/STPNS | Full story: Bulverde Standard/STPNS
First deny, then dispute. That's the new mantra in corporate service to the consumer.
For a long time it has become increasingly obvious that as the Baby Boom Generation ages, Generation X will attempt to take advantage of the senior citizens.
Generation X is all about making money, with little or no regard for morality. That's certainly not unique to Generation X, but it does seem to be on the increase. Read more
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