'If a tree stops growing, it dies'
“We need to be big enough to be competitive, but small enough to give service and eliminate a large amount of overhead. The tree that doesn't grow, soon dies, so we need to continue to grow”
CAMPBELLSPORT - Campbellsport Building Supply, locally known as CBS, doesn't have everything that some lumber companies have, but the owners certainly aren't apologizing. via WisInfo
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#1 Oct 17, 2007
When I was a kid (circa 1942), I'd go down to Brittingham & Hixon lumber yard and buy small pieces of 1x1 lumber to carve airplanes for the "war effort". If they didn't have small pieces, they'd cut off 6 inches from much longer pieces for me because that's all I could afford.
That's customer service!
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