Beware of MO Express (https://www.moexpress.com/tac /default.aspx), transportation service between Columbia and the St Louis and Kansas City Airports. They may take your money when you make a reservation. But when you cancel they may not return the money. This happened to me recently.

- On 03/07/2008 I reserved two tickets to travel with MO-Express from Columbia to St Louis. Total cost $142.00.
- On 03/10/2008 my credit card was charged $142.00.
- Later we decided to drive to St Louis and decided to cancel the reservation.
- On 05/16/2008 I canceled my reservation. I thought that MO-Ex will credit $142.00 back to my credit card.
- On 05/22/2008 I checked my credit card online account I saw two transactions. One credit for $142.00 and the other debit for $142.00
- Being very unhappy I called and learned that they had problems with their credit card system and was told that they would credit $142.00 back to my account the same day.
- BUT TO MY SURPRISE THEY HAVE NOT DONE YET (today's date - 07/24/2008). I called several times and tried to discuss with the manager, but nothing worked out. I do not know what to do. It is so mean that they would take your money without providing any service.