outraged at gordon hospital - calhoun ga
ards in calhoun

Tunnel Hill, GA

#24 Oct 27, 2008
I recently had a non serious surg. at Gordon Hospital, asperated and develeoped a condition known as ARDS. I spent 31 days in ICU and 45 days total at Gordon Hospital. I have no complaints about my stay or the level of care in which I received. Everyone nurses,doctors,specialist even the custodians were wanderful to me and my family. I know you hear horror stories about every hospital, whats the saying,if it is something bad 10,000 will know if it is something good ony 10 will hear about it... I want everyone to know that I had the best care that there was to offer. I was not made to feel like I was someones job or obligation, I would not have wished what happen to me on anyone, but I am thankful that I was put in the care of the staff at Gordon Hospital.
The big city

Cartersville, GA

#25 Oct 28, 2008
Stop going and the attitudes will change
T in Vegas

Las Vegas, NV

#26 Oct 30, 2008
You guys sound like hospitals in Vegas! This type of behavior comes from the very top not just a bad seed! There are plenty of negative comments on this page to know "Bad healthcare practices" are being tolerated by those who could make a difference. So sad to see a small town in Georgia treats its community with little care.
SAR

Ellijay, GA

#27 Nov 5, 2008
Gordon Hospital is an EXCELLENT hospital! And while it is run by Adventist Health Systems, the majority of people working at the hospital are not members of the Seventh-day Adventist Church.

Every interaction I have had with the hospital has been excellent.
tacq1

United States

#28 Nov 11, 2008
There is always a choice when it comes to health care. We never have to go where we feel unwanted. The actions of the clerk are clearly wrong, my question is why didn't, 1. someone say something to her, 2 report it to the ER supervisor, or 3 report it to the CEO of the hosptial. For me if I had heard that she would have been told to stop and I would have gotten the house supervisor. Since I work in the health care system I know who to call. But even outside the health care system I would not tolerate such behavior and would have reported this person right away. Sometimes we all have to step up and take a stand in defense of someone else.
BKS

Conyers, GA

#29 Nov 21, 2008
Some of these posts are just crazy. If you small town pundits want to head on over to the Grady in Rome that is Floyd or up to Tennessee be my guest. You should be lucky you have a hospital in our county. Redmond and Floyd serve 4 counties. But when you come to a hospital for a tooth ache what do you expect? Here's an idea, stop using my tax dollars for a visit you will never pay for. Quit smoking 3 packs a day, get a little health care for yourself and a family physician. Don't use an ER like a family doctor. Plus, refering to the exchange by the employee and patient, I have heard much worse at other places all around Calhoun; it is a matter of family values and raising of a child, not the hospitals fault, you can't detect stupidity right away.
vickie

United States

#30 Dec 6, 2008
You cannot judge an entire facility that you've probably never even visited based on stories from others. Gordon Hospital is full of extremely caring, courteous employees and just because it is a Seventh Day hospital doesn't mean that everyone employed there is Adventist. The clerk referred to at the beginning of this blog (from MAY 2006) is no longer even employed in the emergency department, and had this incident been reported to administration, it would have been taken care of appropriately. I agree with the previous blog; if the ED was used for EMERGENCIES and not as a doctor's office or free clinic, the truely sick could probably be taken care of a little bit faster.
Jeannie

Bloomfield Hills, MI

#31 Dec 9, 2008
As part of a "cult" member, I take offense. First of all, we aren't a cult. Second of all, I have tried to get a job at Gordon for ten months now and have yet to get a call back and I also, have had 15 years of experience in the hospital business. With saying that, I was also a patient and was treated with the greatest of respect and efficiency. There are always two sides of the story and like everything, occasionally bad things happen.
Donald Putnam

Miami, FL

#32 Dec 13, 2008
Mr. Bunch the SDA is a church so why should their hospital make a profit when they get tax-exempt status. SDA temples are obscene pretentious waste of money. The money wasted on those massive churches will gurantee all your members a special place in hell. Your comment clearly shows what the SDA is all about.....MONEY! The SDA's motto is good will towards man as long as he can pay for it. The tax exempt status should be stripped from the SDA if they want to profit from the pain and misery of others. Of course you won't agree but unlike you I stopped believing in your God and Santa Claus about the same time.
Gordon Hater

Atlanta, GA

#33 Dec 30, 2008
I just came back from Gordon ER. I was helping my mother move furniture and this ungodly heavy recliner sofa that wouldnt fit through the door that I struggled with fimally came through and fell with me ander it with a leg of the sofa landing right on my spine. I couldnt move and after my mom called 911 the police showed up first and hat to remove the sofa from my back. I had no feeling in my left leg and right arm and my back hurt so bad I cant even put it into words. Paramedics showed and strapped me on one of those ungodly boards. PAIN. MUCH PAIN. They took me to Gordon ER where I sat strapped to this board for an hour and a half before anyone even came to see me. Luckily I didnt break my back but had a sprain and my leg and arm they never even looked at. They gave eventually gave me a shot of toradol which didnt do jack for the pain. After 4 hours I left in just as much pain as when I got there and got no information from the doctor as to what was wrong. I was givena script for flexeril and some other NSAID pain releiver that doesnt do any more than Advil.
Another time I went there for a kidney stone a few years ago and had pretty much the same. Then they gave me one shot of Stadol but when I said it wasnt helping the pain they did nothing else to help. Later I had to go to a real doctor that was not from Gordon that gave me a script for dilaudid at first and then Oxycodone. Both of those actually helped. The ER at Gordon will not give pain releif. I have long hair and maybe look the part of a dope fiend but I dont use any recreational drugs but feel like I'm treated like I do because of my appearance. Floyd is much better but in emergencies like tonight I couldnt travel that far and the only help I got all night was the police getting me out from under the furniture. The ER at Gordon did absolutely NOTHING and I'm in as much pain as I was when I first got there. I've heard other family members say similar things about the place. NEVER GO TO GORDON ER if you can help it.
Gordon Hater

Atlanta, GA

#34 Dec 30, 2008
Not sure why that post says I'm in COnyers. I'm in Calhoun.
Gordon Hater

Atlanta, GA

#35 Jan 2, 2009
So.. a few days later now. I went to see a doctor the next day after my ankle had swelled to the size of a softball and I had a huge knot in my back and couldnt stand up straight. My ankle was broken and my back sprained and bruised. The doctor was even a bit shocked when I told him about my ER visit at Gordon. I wont complain about waiting in an ER if my injury isnt life threatening due to other patients who cant wait and I completely understand that they have to have priorities. With something like this though it would have been normal for the ER to set the broken bones and offer some sort of pain relief until I can get to a doctor. The doctor in the ER had the attitude that if I am not dieing I am wasting his time by comming to the ER. Not all emergencies are life and death. Best I could do when I came home from the ER was to hit the liquor cabinet which explains my spelling in that last post.
tuscandesigner

Fairmount, GA

#36 Jan 2, 2009
OutragedAtGoHospCalhounGa wrote:
am COMPLETELY outraged by an incident that I witnessed last night at the Gordon Hospital ER. Friday night at aproximatly 9pm A young woman and her mother bring her sister into the ER complaining of severe stomach pain and nausea. Apparently the ER clerk knew the sister who was bringing in her SICK sister and had a few WORDS for her ACROSS the ER room for ALL of us to hear! Seems its a domestic issue regarding the sister's husband and HIS ex wife. Seems this ER clerk didnt have a professional bone in her body and proceeded to slander the girls husband right there for EVERYONE to hear. The "guard" standing with the unprofessional just stood there and LET her speak to these people this way! They took it with grace and dignity. I suppose not ALL people are as ill mannered and animalistic as others. This lil ER girl was CLEARLY a bully. She was CLEARLY on the clock and she Was CLEARLY heard by all speaking obscenities and ill will of that family. All while they tried to care for their sick loved one who was by their side!
I think that Mr. Layson should investigate this incident and fire this girl for her unethical and uncaring practice. Is THIS what Go Hosp needs representing them? I most definately think not!! Go Hospital is responsible for what their employees do and how they conduct themselves while on the clock. This girl obviously is not mature enough or responsible enough to hold such a job !
This does not surprise me. There is not much professional about the Gordon Hospital. We would prefer to drive all the way to Dalton so we don't have to deal with those yokels.
tuscandesigner

Fairmount, GA

#37 Jan 2, 2009
I know of someone who had a knee replacement surgery at Gordon Hospital, and took a serious staph infection. She may die.

Since: Jan 09

Calhoun, GA

#38 Jan 2, 2009
Brent wrote:
You won't EVEN get an interview with anyone at Gordon Hospital unless you are Adventist and part of the CULT. They only want employees that will give a cut of their salary to the so-called "church" which is really a front for the SDA corporation. It's not a religion- it's a business only pretending to be a church so they they don't have to pay any taxes. The IRS and the Dept. of Labor should investigate them for tax evasion and employment descrimination based on religion. If you don't believe me just go through and see what percentage of their staff are SDA.
Whoa whoa whoa!!! Wait now!! Lets not go judging here ok? You are not required to be a Seventh-day Adventist to work at Gordon Hospital. Yes it is owned and operated by the Adventist Health System but you are not required to be a member of any Adventist church.

The Adventist Church is not a cult. A cult is defined as, "followers of an exclusive system of religious beliefs and practices." The Seventh-day Adventist Church is not a exclusive system. It is open for all people, nations, and languages. It is a global church just like the Roman Catholic Church.

Now about the requirements to work at Gordon Hospital: Like I said you need not be a member of the Adventist Church. Only administrators are required to be members.

Now with that said, the administrators at Gordon Hospital are both good and bad. Everyone has their flaws, regardless of faith or beliefs. I know for a fact that some of the administrators at Gordon have not made the best choices and should be under investigation by the Adventist Health System, but that does not mean that we need to slander and bombard the hospital as a whole. Within every organization there are a few bad men and label the whole organization as bad would be destructive to society and no organization would be able to succeed (we'd be stuck in the Stone Age).
Gordon County Citizen wrote:
We have heard simmilar complaints about the hospital in Gordon County. We had our child born in Cartersville spacifically due to the poor repritation of the hospital in Gordon with children. We have heard stories about how the hispanics are lined up outside the building and how you have long waits for service besides rude personell like Ms. Massingill which used ratially exsplicit words to a customer and nothing was done.
The stories you have heard are not true. I worked at Gordon Hospital in Registration for 3 years. I know the OB/GYNs personally; both in the professional field and out of the professional field. They are good people!! Now I will say that some of the Registrars are not so nice at times and I think that they...oh...need to be let go nicely but that doesn't mean that the hospital as a whole is bad and the condition are bad.

continued below...

Since: Jan 09

Calhoun, GA

#39 Jan 2, 2009
Feed Up wrote:
I am very displeased with all of the hospitals standings. They are to be here to help the sick.But what my family has found out is they are here to just get paid and to do only and only what a private hospital allowes them to do. I have lived in Gordon County for over 30 years, I believe it is time for a New Hospital not Privately owned. Other Cities have more then one so why not Calhoun. I will go to Floyd ,for better care and more caring people.I like people who really care about my families health.
First off let me say that I am sorry for your ill experience at Gordon Hospital. It truly is a good hospital. Now to privately owned hospitals.

Like I have said above, Gordon Hospital is apart of the Adventist Health System. It is privately owned but they adhere to a set of standards that is the same for every hospital in the United States. These codes and standards are set and pretty much enforced by the Surgeon General and the United States Secretary of Health and Human Services.

But as to the hospital only here to make money, that is a fabrication. Yes, certain employees are only working there to make money but I know numerous doctors (surgeons, anesthesiologist, ER, OB/GYNs, and many others) and other employees who work there. But they aren't working there for the money. They are working there for the difference and helping people out. So again, label the hospital as a whole is not the correct thing to do.

TO ALL PEOPLE READING!!
----------
If you have a bad encounter with Gordon Hospital call up Adventist Health Systems and report the issue. Giving them the employees names who were not the nicest, etc. That is the only way to make Gordon Hospital great and improve its condition and reputation.
----------

Another issue with non privately owned hospitals is that county/city has to pay extra in taxes for the hospital to be built and more or less maintained. I too live in Gordon County and I really don't want to be paying more taxes. I am sure the same goes with you.

As to the lack of another hospital: Calhoun is not that big of a city. Compare it to Dalton or Marietta. It is a small town and does not need another hospital. Another hospital might actually make it so both hospitals are barely surviving.(Half of the county would go to the new one and the other half would stay at Gordon making both not have enough patients and thus go under).
sidsrelics wrote:
avoid gordon hospital if all possible they are sorry as it gets. sorry for what the family experienced.
Again I am sorry you had a bad experience but please, don't spread things like this. Not the hospital as a whole is bad. Just individuals. Send in a complaint to Adventist Health Systems and they will investigate it. Please, you wouldn't want people going around saying you are bad and to not hire you. Please be considerate.

continued below...

Since: Jan 09

Calhoun, GA

#40 Jan 2, 2009
OutragedAtGoHospCalhounGa wrote:
am COMPLETELY outraged by an incident that I witnessed last night at the Gordon Hospital ER. Friday night at aproximatly 9pm A young woman and her mother bring her sister into the ER complaining of severe stomach pain and nausea. Apparently the ER clerk knew the sister who was bringing in her SICK sister and had a few WORDS for her ACROSS the ER room for ALL of us to hear! Seems its a domestic issue regarding the sister's husband and HIS ex wife. Seems this ER clerk didnt have a professional bone in her body and proceeded to slander the girls husband right there for EVERYONE to hear. The "guard" standing with the unprofessional just stood there and LET her speak to these people this way! They took it with grace and dignity. I suppose not ALL people are as ill mannered and animalistic as others. This lil ER girl was CLEARLY a bully. She was CLEARLY on the clock and she Was CLEARLY heard by all speaking obscenities and ill will of that family. All while they tried to care for their sick loved one who was by their side!
I think that Mr. Layson should investigate this incident and fire this girl for her unethical and uncaring practice. Is THIS what Go Hosp needs representing them? I most definately think not!! Go Hospital is responsible for what their employees do and how they conduct themselves while on the clock. This girl obviously is not mature enough or responsible enough to hold such a job !
Now to the initial problem raised: I am deeply sorry for the experience you and the other family had. If it was the registration clerk you are talking about, that had this outburst of foul language and manners, I know them and have worked with them. I too worked in registration. I worked in a slightly different capacity then others did but I worked with them.

The Registrars are Gordon Hospital...umm...how do I put this....need to be either let go or severely reprimanded. They are in my mind not very good professional working individuals. Now there are a few that are good, but the majority are not. I have gotten many complaints about them and they too treated me like dirt at times. I suggest you call up Adventist Health Systems and Gordon Hospital Administration and Gordon Hospital Patient Access Director and file a complaint. If you do not hear back from them keep trying and then, I hate to say this but, threaten to file a lawsuit against Gordon Hospital. That they will react to it. I know that for a fact (I know of individual who is suing Gordon Hospital right now).

But let that be your last option. But please file a complaint both with the department in which it happened, with the administration, and with Adventist Health System. It will help improve the hospital and make it better for the community.

continued below...

Since: Jan 09

Calhoun, GA

#41 Jan 2, 2009
MGA wrote:
I have had MANY experiences with gordon hospital. Many have been unpleasant! I went in about 2 yrs ago with a staph infection on my wrist which was brought home by a child from locker rooms at school. The dr came in and looked at it told me it was staph perscribed antibiotics. I asked him several times to try and drain it because it was so painful and I to hold my arm up it throbed so bad. He told me nothing was in it everytime. When the discharge nurse came in she handed me a paper on clogged pores or boils. I told her that was not what the dr told me it was and I needed the proper diagnoses for excuse from work. The dr came back into the room (not happy)told me he would have to culture it but since it wasn't draing it would not show anything most likely. Three days later I went to my dr and he looked and it said oh my! He did lance it and yes there was alot of drainage sent it off and told me if I hadn't came back in when I did I would have ended up in the or!! Guess what it was MRSA!!!! I DID REPORT THIS AND NO ONE EVER GOT BACK TO ME!! They can do all of the renovations and adding on but until there is new management it will not help gordon hospital. They have THE WORST REP OF ANY HOSPITAL i've ever heard. when will enough be enough and someone take charge and do something.
You know I feel the same way towards new management. Even though I have worked there I have always thought that the hospital needed new management. Please please, report your issue with Adventist Health Systems. They are the ones who can really change management. They are the true ones in charge.
Donald Putnam wrote:
As a life long resident of Gordon County I can attest to the fact that the SDA hospital is more concerned with their money than their care! They love the bait and switch scam as well. Recently, I had a CT done on my lower back after surgery and was required to sign a payment agreement stating the I would need to pay 150 dollars for what my insurance didn't cover. I had no problem with that, until I received a bill for 300 dollars. The same thing happened with my wife last year.
As for care a couple of years ago a female friend of mine went there with shortness of breath and chest pains. They diagnosed her with panic/anxiety disorder and gave her sedatives and told her to seek mental health care. A couple weeks later her private doctor saw something on her ECG and referred her to a cardiologist. She died in her sleep a week before she made that appointment :( of advanced congestive heart failure. The idiots at GCH didn't know that a heart condition could trigger the fight/flight response and completely misdiagnosed her. I could go on since I have many friends who have also lost loved ones there over my 52 years in Gordon County. If you appear to be able to pay you will be treated well even if misdiagnosed. However, if you don't forget it they will do as little as possible before hurrying you out the door.
Donald, I am sadden by what has happen to you and your friends. Let me first say that doctors are not perfect, they can not catch everything. We are all human after all.
Second, I worked in registration and know how they do this whole money thing to you. I would not jump to judge the Adventist Church or all Adventist hospitals. Gordon Hospital does make mistakes. If you went in and talked to them about the issue of being over billed they should do something about it. If not then ask to speak with the department director. If they still do not help, contact Adventist Health Systems with your complaint.
Gordon Hospital is not out to rob you. It may seem like that but they aren't. I too have been a patient there and so have my family members and we have had problems. Taking you problem to them and working it out will make things better.
Once again I am truly sorry for your problems with them.

continued below...

Since: Jan 09

Calhoun, GA

#43 Jan 2, 2009
tuscandesigner wrote:
I know of someone who had a knee replacement surgery at Gordon Hospital, and took a serious staph infection. She may die.
I am deeply sorry! I think that the individual should sue Gordon Hospital.

Now with that said every hospital has had some issue like this arise where their patient got an infection.

----------
CLOSING REMARKS
----------

If you have read everything I have said I'd first like to congratulate you.:) Second, I'd like to point out that I take both sides, both for the hospital and against it. I believe Gordon Hospital is a good hospital but I believe there are individuals employed there that need to be let go (even administrators). Labeling the hospital, as a whole, as bad is not correct. It is only people within Gordon Hospital that are "bad."

Please, if you have complaints file them with 1)The department at the hospital 2)Hospital administration 3)Adventist Health Systems.

Those are the only ways to improve Gordon Hospital. If don't then noting will be done and you will still have a chip on your shoulder for the rest of your life.

I hope none of you reading this are upset at me. I am only trying to help you realize that coming online and writing about it isn't going to do anything. It's the people who take action that accomplish things in life (look at Napoleon and other well know people of history). So go, take action; file a complaint with the hospital and Adventist Health Systems. Put in suggestions on how to improve the hospital (they do listen to them I know--I have worked there).

So go break a leg!![Pun intended!!](Meaning, of course, to go and take action).

--AW
Tired of Idiots

Altamonte Springs, FL

#44 Jan 25, 2009
The amount of stupidity in some of these posts is breathtaking.The employees have to give a cut of their pay to SDA?!!Put down the crack pipe and step away from the computer.Gordon employees are "idiots" because a patient died three weeks after being seen in the ER? It sounds like her private MD (you know,the one you said set up an appointment TWO WEEKS LATER with a cardiologist)was the idiot.MGA,if the MD told you that your boil was staph,then he/she was correct.MRSA is a staph infection.The clerk that yelled insults across the waiting room? Pure BS.Didn't happen,and if it had she would have been fired on the spot.There's numerous cameras with audio recording 24/7.The folks trashing Gordon Hospital are pissed because their ear ache they've had for two weeks isn't given priority over real emergencys.

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