Review: Jungle's Gym Fitns & Aerobics

Review: Jungle's Gym Fitns & Aerobics

Posted in the Burke Forum

Peter Johnson

United States

#1 Nov 8, 2008
I can't believe there's not an option to give no stars. The actually gym I really don't have a problem with, it's the overall cultural environment, customer service, and back office that pisses me off. At the beginning I really was out of shape and wanted someone to really bust my ass. The sales people they hired weren't that pleasant to talk to but I dismissed it because I wanted to start working out. The people that worked there we're snobby and were not overly nice which was surprising because their basic function is customer service. Plus the instructors there we're only interested in you if you we're serious about fighting. I kinda felt like Daniel son and I just joined Cobra Kai Gym or that I was being benched on my high school football team because my coach was more interested in winning. That's not a good feeling to have when I am working and shelling out $60 a month to your gym. After I graduated college, I got a job and had to move so I wouldn't be near this gym. I already had enough reasons to cancel but this time I really had to cancel. I called the corporate office and had THE WORST EXPERIENCE EVER!!!! I work as a stockbroker and talk to clients on the phone everyday. I have never called someone in customer service and wasn't greeted. The guy on the phone waited a minute to finally say in a rude way "Hello who is this?". They must've hired one of the Cobra Kai guys I talked about earlier to answer phones. He didn't know how to solve my problem and transferred me to a voice mail to leave a message. WHAT THE F!!!!! I faxed them my address change and they finally said they we're going to cancel my account. A month later I was being billed for another month. No one called to tell me my account wasn't canceled. This problem is still unresolved. I am now a member at LA Fitness and am loving it. This place is complete trash. If you like going to a gym where there are Chuck Liddell wanna-bes on steroids driving yellow hummers treating you like shit, this is the place to go.
Anon

Centreville, VA

#2 Sep 24, 2010
I've been a member of Jungle's for years and wonder if you've rated the wrong gym. This place has no fighting or martial arts, nothing close. It's a basic suburban gym, decent place to work out, aerobics type classes. No hummer driving steroid Chuck Liddell wannabees but a lot of middle aged parents.
Peter Johnson wrote:
I can't believe there's not an option to give no stars. The actually gym I really don't have a problem with, it's the overall cultural environment, customer service, and back office that pisses me off. At the beginning I really was out of shape and wanted someone to really bust my ass. The sales people they hired weren't that pleasant to talk to but I dismissed it because I wanted to start working out. The people that worked there we're snobby and were not overly nice which was surprising because their basic function is customer service. Plus the instructors there we're only interested in you if you we're serious about fighting. I kinda felt like Daniel son and I just joined Cobra Kai Gym or that I was being benched on my high school football team because my coach was more interested in winning. That's not a good feeling to have when I am working and shelling out $60 a month to your gym. After I graduated college, I got a job and had to move so I wouldn't be near this gym. I already had enough reasons to cancel but this time I really had to cancel. I called the corporate office and had THE WORST EXPERIENCE EVER!!!! I work as a stockbroker and talk to clients on the phone everyday. I have never called someone in customer service and wasn't greeted. The guy on the phone waited a minute to finally say in a rude way "Hello who is this?". They must've hired one of the Cobra Kai guys I talked about earlier to answer phones. He didn't know how to solve my problem and transferred me to a voice mail to leave a message. WHAT THE F!!!!! I faxed them my address change and they finally said they we're going to cancel my account. A month later I was being billed for another month. No one called to tell me my account wasn't canceled. This problem is still unresolved. I am now a member at LA Fitness and am loving it. This place is complete trash. If you like going to a gym where there are Chuck Liddell wanna-bes on steroids driving yellow hummers treating you like shit, this is the place to go.

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