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Anonymous

United States

#1 Sep 13, 2012
Is it just me and my family or does anybody else have trouble getting waited on at Foxs , My husband and I went in there one day and the employee walked out of the kitchen walked right by us said nothing , went to the parking lot and was talking to a guy then comes back in walks by us again and goes back to the kitchen never says anything to us at all , we finally just walked out and thats not the first time something like that has happened to us there .
average joe

Buckhannon, WV

#2 Sep 14, 2012
i have had a similar bad experience. It seems they lack leadership.
Why bother

Springfield, NJ

#3 Sep 14, 2012
Yeah they got other shit to do than wait on you.

Its happened to me twice also.

Too much trouble to take your order and make you pizza. Its a wonder they are still in business.
ummmm

United States

#4 Sep 14, 2012
I've only ate inside there once. The lady who took my order asked us to wait because she was in the middle of making a pizza. When I used to work in Buckhannon (I live too far out to get delivery) I ordered delivery from there pretty frequently (their subs and chicken salad are awesome). The service was reasonably quick unless it was meal time, then sometimes I would have to wait an hour or more.
Anonymous

United States

#5 Sep 14, 2012
The times that I have had problems is when the young girls are working in there . One sunday my husband and I took our kids there for dinner and the same young girl was there working and one 2 other young girls . There was only one young lady actually working the other 2 had about 5 young guys in there and they were really loud and rude . Does anyone know who the manager is ?
...

Kerens, WV

#6 Sep 14, 2012
Monica. I'm not sure of her last name.
kelli

Charleston, WV

#7 Sep 14, 2012
Mabe someone should call the main people on them..or fire em all and hire new workers.so they can have time for thereselves instead of taking upsomeone else's time
Anonymous

United States

#8 Sep 14, 2012
I may call and ask to talk to the manaager about it , I hate to see someone lose their job but we love the pizza and stromboli from there but wont go anymore because of the service
blah

Beverly, WV

#9 Sep 14, 2012
The qualifications to work there-be on drugs or a dealer of drugs-even if you are drug free, I guarantee you wont be after a few weeks-wouldnt want to eat the food they made anyway
Hells Kitchen

Vinton, VA

#10 Sep 15, 2012
I am SO glad to see that someone created this thread. I have never been to the restaurant to eat, but order delivery, which will no longer happen. The past 3 orders I placed were a nightmare. Delivery took, and I am not exaggerating, between 1.5-2 hours. Then the food is cold, the order is wrong, and/or they've forgotten something. The sad thing is, we never order pizza, but usually sandwiches or salads. Buckhannon is only so big, so you cannot tell me that the entire town is ordering from Fox's -and- at the same time. There is no excuse or justification for tbis, and I am going to contact the corporate headquarters. If they cannot handle the amount of business that a town this size gives them, then they certainly need to close the doors. And, it's not like their food is cheap! These days with Domino's, Papa John's and Pizza Hut offering the deals they are, a person would be crazy not to take advantage of their specials. Monica, who I assume is a manager, thinks she can write "FREE CINNA-STIX" on a piece of paper and that will excuse their incompetance. Not with me it doesn't. My last delivery, which literally took 2 hours, was SO BAD, it wasn t fit to eat.
I am so glad I found this thread, was able to vent my thoughts and will post avain after I call corporate on them. I will also post the name and telephone number with wbom I spoke, as it would be a good idea for multiple complaints to be made.
Judy

Buckhannon, WV

#11 Sep 15, 2012
They have the worst food. How can you make a salad badly? Not sure, but the last time i ordered a salad it was so nasty i couldn't eat it. Will not go back.
Just me

United States

#12 Sep 15, 2012
I have also had so many problems with the service and food there. If u get a number post it and I will call.

Level 2

Since: Sep 12

Location hidden

#13 Sep 15, 2012
Their service is crap no doubt, i wont go there anymore because of it. Smartasses sitting around carrying on, laughing and bullshitting, it's like, wtf is the purpose of your employment???
mad

Buckhannon, WV

#14 Sep 16, 2012
i order a pizza there a while ago ;the people working thre was killing bugs on the floor and going back and making pizza and did not wash there handa. the place need to be closed down.there are bugs in the lights.

Level 2

Since: Sep 12

Location hidden

#15 Sep 16, 2012
Do i feel a protest coming??? O_o
1 post removed
Monica Smith

Ardsley, NY

#17 Sep 16, 2012
And also just in our true defense to Judy. I'm not sure what experience you had, but not a day goes by for me, honestly, that I'm not told that we have the best salads in town. I'm sorry for your experience. We do chop and dice our lettuce and vegetables fresh every morning. I'm not sure what might have happened. Please feel free to contact me. Complaints can be handled professionally and properly, but maturely not handled through TOPIX.
really

Elkins, WV

#18 Sep 16, 2012
Monica Smith wrote:
And also just in our true defense to Judy. I'm not sure what experience you had, but not a day goes by for me, honestly, that I'm not told that we have the best salads in town. I'm sorry for your experience. We do chop and dice our lettuce and vegetables fresh every morning. I'm not sure what might have happened. Please feel free to contact me. Complaints can be handled professionally and properly, but maturely not handled through TOPIX.
Seriously, you defend the salads but not a word about the rudeness or cleanliness of your employees or the bugs in your restaurant???? I will continue driving to Weston for Little Caesar's pizza. Better pizza, better price, better service. Don't protest with signs: EVERYONE DRIVE TO WESTON AND GIVE YOUR SUPPORT TO LITTLE CAESARS!$5.00 pizzas! Oh and Sam's pizza in Buckhannon has better subs and Papa John's and Domino's have better pizzas. Many choices and you don't have to eat bugs!
2 posts removed

Level 6

Since: Jul 12

Buckhannon

#21 Sep 18, 2012
had an superb pizza from there last night, and warmed up the leftover slices for dinner this eve- super- but sometimes it takes awhile to get here-

Level 6

Since: Jul 12

Buckhannon

#22 Sep 18, 2012
sunnybucker wrote:
had an superb pizza from there last night, and warmed up the leftover slices for dinner this eve- super- but sometimes it takes awhile to get here-
or even "a" superb eh? geez
fox

Springfield, NJ

#23 Sep 18, 2012
sunnybucker wrote:
had an superb pizza from there last night, and warmed up the leftover slices for dinner this eve- super- but sometimes it takes awhile to get here-
My 1st grader has speaks better English than you do.

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