One rude kid ruins Sonics Experience

One rude kid ruins Sonics Experience

Posted in the Brunswick Forum

Unhappy Customer Sonic

Painesville, OH

#1 Jun 29, 2010
ON 6-28,2010 at 7:50 a recent visit to the New Sonic after waiting 20 minutes to pull into the parking lot the girl in the drive thru got our order worng. We pulled over to eat it and realized we were missing the fries. There was a girl directing traffic called some on on the radio to help us. Keep in mind everyone has been nice really nice until this moment. "Chris" no name tag black shirt the only male employee charged to our car with an attitude. Firts words did not ask us anything NO YOU DID NOT ORDER THAT I HEARD YOUR ORDER, I WAS COUNTING DOWN A TILL. Oh thats for reminding us we had to wait to order for 10 minutes while you counted down the till. GIVE ME YOUR RECEICPT! NO YOU DID NOT PAY FOR A COMBO! SO!Awkward silince We both responded yes we did ask for a combo. RESPONSE YOU DID NOT PAY FOR ONE SO! this banter went on for 5 minutes or so. I asked him his name he said Chris black shirt tan black hair. I asked if that was it he repeated we never paid for it and that was it. I told him he had an attitude and told him I would call some one else later he than STATED I DONT HAVE NO ATTITUDE YOU WANT FRIES I LL GET YOU FRIES! THAN was extremely condesending with his I am sorry. WHat a shame for a kid in his 20s to ruin our opinion of the NEW Sonic because of his attitude!

yernogoood

Since: Jun 10

Bushnell, FL

#2 Jun 29, 2010
Unhappy Customer Sonic wrote:
ON 6-28,2010 at 7:50 a recent visit to the New Sonic after waiting 20 minutes to pull into the parking lot the girl in the drive thru got our order worng. We pulled over to eat it and realized we were missing the fries. There was a girl directing traffic called some on on the radio to help us. Keep in mind everyone has been nice really nice until this moment. "Chris" no name tag black shirt the only male employee charged to our car with an attitude. Firts words did not ask us anything NO YOU DID NOT ORDER THAT I HEARD YOUR ORDER, I WAS COUNTING DOWN A TILL. Oh thats for reminding us we had to wait to order for 10 minutes while you counted down the till. GIVE ME YOUR RECEICPT! NO YOU DID NOT PAY FOR A COMBO! SO!Awkward silince We both responded yes we did ask for a combo. RESPONSE YOU DID NOT PAY FOR ONE SO! this banter went on for 5 minutes or so. I asked him his name he said Chris black shirt tan black hair. I asked if that was it he repeated we never paid for it and that was it. I told him he had an attitude and told him I would call some one else later he than STATED I DONT HAVE NO ATTITUDE YOU WANT FRIES I LL GET YOU FRIES! THAN was extremely condesending with his I am sorry. WHat a shame for a kid in his 20s to ruin our opinion of the NEW Sonic because of his attitude!
Well first of all you waited how long for a burger? How insane is that? Secondly if it was that busy and they forgot one little order of VERY FATTENING fries they prolly did you a favor and thirdly when was the last time you went into the gas station and complained about how much the gas was? Now about the “bad employee” it’s FRIGGIN SONIC for ef sake what did you expect a clean shaven Armani suit wearing Merrill Lynch type gentleman galloping out to kiss your cheek and hand you a huge bag of cancer? Get over it, you eat fast food you won’t live long enough to amount to anything.
Folks this persons experience shouldn’t defer you from visiting Sonic, their food should!!

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