bristol regional medical center

bristol regional medical center

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help

Kingsport, TN

#1 Apr 8, 2011
has anyone had a bad exprience there with doctors or nurses???? i would like all the info you can give thanks
theysuck

Kingsport, TN

#2 Apr 9, 2011
have been to the er 4 times since this hospital opened. 2 times for me and 2 for my husband.
first time i went i was told i had a virus (no tests, x-rays) and to take 9 advil a dy for 2 weeks and come back if it didn't get better. this was on a sunday and i was in misery with neck pain. went to med one the next day. wonderful dr. over there took x rays and got me in to the right drs. found out my virus was a damaged disk in my neck.
went again in the middle of the night. throat was swollen, couldn't do much more than whisper. dr would ask me a ? and he would answer it himself. usually wrong.
theysuck

Kingsport, TN

#3 Apr 9, 2011
Oh and my husband was having a problem (thought it may be a heart attack) early one morning. took him over there and everything and everybody was great.
took him again a few months ago for a head injury. 5 hours later we are told he's fine and to go home. they gave him a pain med that didn't not work well with his daily meds. had to go back to med one to get that problem fixed.
the nurses were too concerned about flirting with the cops that were there to come in his room and answer a question.

have decided there is a really good hospital about 20 miles down the road from this one. it's called indian path. we will be going there from now on
Knee Injury

Abingdon, VA

#4 Apr 9, 2011
Yes. Go to Indian Path and be just as ghetto-fabulous as you want to be.

BRMC is a great hospital with caring and compassionate staff. They are routinely filled to capacity lately, I don't think that would happen if they were as bad as some would suggest.

Can Indian Path say the same? I dare say they could not, as they routinely have staff go home very early or not come in at all due to low census.
Really

Blountville, TN

#5 Apr 10, 2011
BRMC is a joke. I would not let them see a dead animal!! I went there a couple of years ago with my Clavical broken and sticking up against my neck from an ATV accident. They made me sit in the waiting room for 2 hours without anything. They got upset when a family member asked for some pain meds or at least a cold compress for me. I walked out and went to Holston Valley and was instantly treated. Stay far away from those QUACKS!!
theysuck

Lebanon, TN

#6 Apr 11, 2011
Knee Injury wrote:
Yes. Go to Indian Path and be just as ghetto-fabulous as you want to be.
BRMC is a great hospital with caring and compassionate staff. They are routinely filled to capacity lately, I don't think that would happen if they were as bad as some would suggest.
Can Indian Path say the same? I dare say they could not, as they routinely have staff go home very early or not come in at all due to low census.
getto fabulous? what the hell? maybe if they didn't cater to the junkies they could be better. the last 2 times i was there there had to be at leat 6-8 people there that you could tell were just looking for pills.
and i didn't see much caring and compassion. i saw rude and indifferent. they act like you are bothering them with a simple question. while some things make be everyday same old to them the rest of us who are NOT doctors and nurses have questions we would like to have answered.
IMO i think unless you are just looking for a pill to pop you should go to indian path or holston valley.
Injured

Bristol, TN

#7 Apr 11, 2011
I fell on an ice covered parking lot. I tried to catch myself with my hand and my small finger and wrist were hurting. My elbow also struck the pavement and it was gashed open and hurting as well. I am rather tough and can handle a lot of pain but with the extent of pain and swelling I thought I may have had a broken bone or two and went to the ER at BRMC. Amazingly, there was no one in the waiting room and I was taken straight back to a room where I sat for between 45-50 minutes before the first person ever stuck their head in the door (other than the person who makes sure they are going to get their money and that chick was right on my heels). When the nurse finally came in, he glanced over at my arm (never touching it) and said "I bet that hurts. Don't it?" I told him it hurt a little but that was not why I was there, I was not looking for pain meds I just wanted to see if anything was broken. Another 15 minutes went by and another man who I thought was a doctor came in and said he was going to order an x-ray. It didn't take very long for an x-ray tech to show up who shot 5 x-rays of just my wrist. I told him my elbow was worse off than my wrist and he said "the Doc only ordered films for the wrist." A half hour later, the Doc came in and said "Well it ain't broken, here is an order for Tramadol that's all I can give you and we'll get you in a wrist splint." I told him to keep the prescription and I would take Ibuprofen, but what about my elbow? He said "Oh the elbow is fine." He never even looked at it. Come to find out he wasn't even a doctor. It was Harold Lance DeBord and he is just a physicians assistant. I never, ever saw a doctor. Then a young man came in and put a flimsy little wrist supporter on me and told me I could go.
What was I billed for???
Wellmont -$650 for ER fee
East TN Emergency Physicians -$600 for seeing a NOT doctor
Highlands Radiology -$75 for the 5 x-rays
Wellmont -$175 for a radiologist to look at the x-rays
Appalachian (something)-$65 for the flimsy splint
theysuck

Lebanon, TN

#8 Apr 11, 2011
Injured wrote:
I fell on an ice covered parking lot. I tried to catch myself with my hand and my small finger and wrist were hurting. My elbow also struck the pavement and it was gashed open and hurting as well. I am rather tough and can handle a lot of pain but with the extent of pain and swelling I thought I may have had a broken bone or two and went to the ER at BRMC. Amazingly, there was no one in the waiting room and I was taken straight back to a room where I sat for between 45-50 minutes before the first person ever stuck their head in the door (other than the person who makes sure they are going to get their money and that chick was right on my heels). When the nurse finally came in, he glanced over at my arm (never touching it) and said "I bet that hurts. Don't it?" I told him it hurt a little but that was not why I was there, I was not looking for pain meds I just wanted to see if anything was broken. Another 15 minutes went by and another man who I thought was a doctor came in and said he was going to order an x-ray. It didn't take very long for an x-ray tech to show up who shot 5 x-rays of just my wrist. I told him my elbow was worse off than my wrist and he said "the Doc only ordered films for the wrist." A half hour later, the Doc came in and said "Well it ain't broken, here is an order for Tramadol that's all I can give you and we'll get you in a wrist splint." I told him to keep the prescription and I would take Ibuprofen, but what about my elbow? He said "Oh the elbow is fine." He never even looked at it. Come to find out he wasn't even a doctor. It was Harold Lance DeBord and he is just a physicians assistant. I never, ever saw a doctor. Then a young man came in and put a flimsy little wrist supporter on me and told me I could go.
What was I billed for???
Wellmont -$650 for ER fee
East TN Emergency Physicians -$600 for seeing a NOT doctor
Highlands Radiology -$75 for the 5 x-rays
Wellmont -$175 for a radiologist to look at the x-rays
Appalachian (something)-$65 for the flimsy splint
I don't see how they can get by with billing people the way they do. all this money billed for nothing.

Since: Sep 10

Location hidden

#9 Apr 15, 2011
I have to say that the last few times I have been there they have treated me wonderfully. I went in with a panic attack and chest pains and after getting immediate attention, ekg, etc, one of the PA's who talked to me about my medical issues ordered a ct scan of my head because ive been having visual migraines/disturbances and they found a mass on my left temporal lobe that needs to be removed! This is not a normally ordered scan for someone who has no insurance and he cared enough to order it anyways, and has probably saved my life as I am having brain surgery in the next month. I have returned twice since with horrible headaches and extremely high blood pressure and been treated immediately, given pain medication and felt as if all of the doctors who came in and seen me actually cared.

I think the difference in my visit and alot of other ppl's are when they ran their pharmacy report to see how often I had narcotic prescriptions filled and seen it had been almost a year since I had anything like that, they knew I was there with a real emergency and not drug-seeking which is a HUGE problem in our area and we all know that.

If they see you are on narcotics, or have narcotic scripts, you are treated differently and that might not be fair but the ppl in our area have caused it to be that way.

As for my bills, most of mine were written off due to me having no insurance and they were within reason, no overcharging, etc. My disability which is coming thru will back up and pay it all thankfully.

So, I would say they are a much better hospital than they used to be and will go there anytime I have an emergency.
theysuck

Lebanon, TN

#10 Apr 15, 2011
Moonstoned wrote:
I have to say that the last few times I have been there they have treated me wonderfully. I went in with a panic attack and chest pains and after getting immediate attention, ekg, etc, one of the PA's who talked to me about my medical issues ordered a ct scan of my head because ive been having visual migraines/disturbances and they found a mass on my left temporal lobe that needs to be removed! This is not a normally ordered scan for someone who has no insurance and he cared enough to order it anyways, and has probably saved my life as I am having brain surgery in the next month. I have returned twice since with horrible headaches and extremely high blood pressure and been treated immediately, given pain medication and felt as if all of the doctors who came in and seen me actually cared.
I think the difference in my visit and alot of other ppl's are when they ran their pharmacy report to see how often I had narcotic prescriptions filled and seen it had been almost a year since I had anything like that, they knew I was there with a real emergency and not drug-seeking which is a HUGE problem in our area and we all know that.
If they see you are on narcotics, or have narcotic scripts, you are treated differently and that might not be fair but the ppl in our area have caused it to be that way.
As for my bills, most of mine were written off due to me having no insurance and they were within reason, no overcharging, etc. My disability which is coming thru will back up and pay it all thankfully.
So, I would say they are a much better hospital than they used to be and will go there anytime I have an emergency.
you are lucky. as far as the narcotics i don't take them. there is NO history of anything like that given to either one of us.
Injured

Bristol, TN

#11 Apr 15, 2011
I didn't have insurance either, but nothing was written off. I received all those bills within a week and before a month had passed I was receiving letters and non-stop calls from collections.

Since: Sep 10

Location hidden

#12 Apr 15, 2011
Injured wrote:
I didn't have insurance either, but nothing was written off. I received all those bills within a week and before a month had passed I was receiving letters and non-stop calls from collections.
How long ago do you go? I know that bill I got was a new kind of billing system than before. On the back of the bill, it states the amount that was deducted from the original cost due to me be self-pay. non insured.. i mean dont get me wrong.. i still got the emergency room physician's bill and a radiology bill but, i think about $3800 was deducted from the first bill when they had hooked me up to the heart monitor, did the ekg, head ct and chest ct.

They have a dept that handles situations like yours.. if it got turned over to collections, then its too late for BRMC to do anything but even the collection agencies can write that stuff off if u tell them you are indigent and unable to pay. Good luck hun... Im sorry your situation was bad with them but I am sooo thankful that PA had the head ct run or I wouldnt know what is really wrong with me.. and btw.. when I went for the MRI they sent me for, I signed an agreement to pay at the imaging center from BRMC located down on the parkway and didnt have to pay anything for the mri yet... but.. it showed that I have changes in another part of my brain matter that might be indictive of Multiple Sclerosis and I had been diagnosed w/fibromylagia which is probably not the case but I wont know till I get more testing done for sure.
Not everyone is treated well out there, I know that but I was very fortunate and am still counting my blessings for the PA,(cant remember his last name, but first name was Brian) who I heard has just came back from being in africa doing mission work so hes one who really cares about the patient, not just the paycheck. Wish there were more of him.
theysuck

Lebanon, TN

#13 Apr 15, 2011
Moonstoned wrote:
<quoted text>
How long ago do you go? I know that bill I got was a new kind of billing system than before. On the back of the bill, it states the amount that was deducted from the original cost due to me be self-pay. non insured.. i mean dont get me wrong.. i still got the emergency room physician's bill and a radiology bill but, i think about $3800 was deducted from the first bill when they had hooked me up to the heart monitor, did the ekg, head ct and chest ct.
They have a dept that handles situations like yours.. if it got turned over to collections, then its too late for BRMC to do anything but even the collection agencies can write that stuff off if u tell them you are indigent and unable to pay. Good luck hun... Im sorry your situation was bad with them but I am sooo thankful that PA had the head ct run or I wouldnt know what is really wrong with me.. and btw.. when I went for the MRI they sent me for, I signed an agreement to pay at the imaging center from BRMC located down on the parkway and didnt have to pay anything for the mri yet... but.. it showed that I have changes in another part of my brain matter that might be indictive of Multiple Sclerosis and I had been diagnosed w/fibromylagia which is probably not the case but I wont know till I get more testing done for sure.
Not everyone is treated well out there, I know that but I was very fortunate and am still counting my blessings for the PA,(cant remember his last name, but first name was Brian) who I heard has just came back from being in africa doing mission work so hes one who really cares about the patient, not just the paycheck. Wish there were more of him.


BRMC can stop collections. THEY are the ones that turn you over. they can take the account back.
KnowsALittle

Boiling Springs, SC

#14 Apr 15, 2011
Moonstoned wrote:
<quoted text>
How long ago do you go? I know that bill I got was a new kind of billing system than before. On the back of the bill, it states the amount that was deducted from the original cost due to me be self-pay. non insured.. i mean dont get me wrong.. i still got the emergency room physician's bill and a radiology bill but, i think about $3800 was deducted from the first bill when they had hooked me up to the heart monitor, did the ekg, head ct and chest ct.
They have a dept that handles situations like yours.. if it got turned over to collections, then its too late for BRMC to do anything but even the collection agencies can write that stuff off if u tell them you are indigent and unable to pay. Good luck hun... Im sorry your situation was bad with them but I am sooo thankful that PA had the head ct run or I wouldnt know what is really wrong with me.. and btw.. when I went for the MRI they sent me for, I signed an agreement to pay at the imaging center from BRMC located down on the parkway and didnt have to pay anything for the mri yet... but.. it showed that I have changes in another part of my brain matter that might be indictive of Multiple Sclerosis and I had been diagnosed w/fibromylagia which is probably not the case but I wont know till I get more testing done for sure.
Not everyone is treated well out there, I know that but I was very fortunate and am still counting my blessings for the PA,(cant remember his last name, but first name was Brian) who I heard has just came back from being in africa doing mission work so hes one who really cares about the patient, not just the paycheck. Wish there were more of him.
.

I believe it was Brian Elliott. He is a really sweet guy who cares about his patients, family & friends. I've known him for awhile & before he became a PA.

Since: Sep 10

Location hidden

#15 Apr 15, 2011
KnowsALittle wrote:
<quoted text>.
I believe it was Brian Elliott. He is a really sweet guy who cares about his patients, family & friends. I've known him for awhile & before he became a PA.
YES! That is his name.. I am soo thankful for him. If you talk to him, please tell him that I thank him from the bottom of my heart for ordering the head ct.. if u tell him a little about my post he should remember me as I was having a MAJOR panic attack when I came in and he talked me down.. Fabulous Person, period. Wish there were a little clapping icon for me to put here, lol.
Crazygirl

Abingdon, VA

#16 Apr 19, 2011
I'm not sure why everyone thinks that healthcare should be free. How else do you think a hospital can operate? If they don't charge people, they can't pay employees...so who's gonna change your bedpan? I've been without insurance so I know what its like. But I also payed the bills. BRMC will set up a payment plan and will accept whatever you can afford to pay. People complain that they can't afford to pay their hospital bills (which should be free, I guess), but they can pay for cell phones, cigarettes and beer. That's whats wrong with this country. Too many losers looking for a hand out instead of working for it. I don't blame doctors for what they charge, they pay around $30-50,000 a year in malpractice insurance.. A hospital is not the Salvation Army where you can get a free bed....lol, those hospital beds cost a lot of money...paid for by people who pay their bills...
theysuck

Kingsport, TN

#17 Apr 19, 2011
Crazygirl wrote:
I'm not sure why everyone thinks that healthcare should be free. How else do you think a hospital can operate? If they don't charge people, they can't pay employees...so who's gonna change your bedpan? I've been without insurance so I know what its like. But I also payed the bills. BRMC will set up a payment plan and will accept whatever you can afford to pay. People complain that they can't afford to pay their hospital bills (which should be free, I guess), but they can pay for cell phones, cigarettes and beer. That's whats wrong with this country. Too many losers looking for a hand out instead of working for it. I don't blame doctors for what they charge, they pay around $30-50,000 a year in malpractice insurance.. A hospital is not the Salvation Army where you can get a free bed....lol, those hospital beds cost a lot of money...paid for by people who pay their bills...
its people like you and me paying our bills that allow the others to get free medical care. personally i think they should do a little bit better job of checking into these people who don't have to pay. a lot---NOT ALL---probably are like you say. they have phones, beer and cigs. a lot have even more than that. i think they should be charged something. or if they can give them free care they should give it to all of us
Injured

Bristol, TN

#18 Apr 19, 2011
I never once said I was trying to get anything for free since I sure as hell didn't get it for free. My complaint is it should not cost over $1500 to see if you have a broken arm. What would it have cost if it had been broken? My secondary complaint was basically being treated like a pill head when I made it abundantly clear to the physician's assistant I did not want any pain medication at all. They can check all the records they want, this was the first time I ever went to an ER in my life.
Crazygirl

Abingdon, VA

#19 Apr 25, 2011
theysuck wrote:
<quoted text>
its people like you and me paying our bills that allow the others to get free medical care. personally i think they should do a little bit better job of checking into these people who don't have to pay. a lot---NOT ALL---probably are like you say. they have phones, beer and cigs. a lot have even more than that. i think they should be charged something. or if they can give them free care they should give it to all of us
Amen! I'm glad someone else who obviously has good sense agrees with me
be carefull

Bristol, TN

#20 Apr 26, 2011
Darrell be carefull if your old lady finds out about that nurse you will lose that new house

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