Review: Worcester Cat Hospital & Bird - Nancy O'Leary DVM

Posted in the Boylston Forum

morisal

Worcester, MA

#1 Jul 22, 2008
Herp examined was a bearded dragon. Our experience with this vet was terrible. We were told that our pet was going to die without a battery of expensive tests and surgery. We were also told that the vet wouldn't perform any services for our supposedly dying animal unless she was paid in full up front; our attempts to set up an installment plan was categorically refused. We were accused by O'Leary of being neglectful. She literally reduced my wife to tears over the phone.
After being told on Halloween 2007 that our pet would be dead by Thanksgiving, I'm happy to say that he is still alive as of July 2008 and quite healthy as he approaches his twelfth birthday. A second opinion with another vet resulted in our being told that all he needed was a small dietary change; there was never anything significantly wrong with him.
You can read more about our experience with O'Leary's clinic here:
http://vyoma108.blogspot.com/search/label/vet...
I wonder how many herps have been needlessly euthanized because of this veterinarian. In any case, I would STRONGLY advise herp owners to take their pets elsewhere for care.
Bonnie Donovan

Hudson, MA

#2 Apr 1, 2010
My sister & niece had a horrible experience with Nancy O'Leary today. I can't even use the word doctor as I don't feel she deserves it. Their cat was very ill and dying and they were made to feel terrible and that it was their fault. My niece has been crying all day. This woman lacks compassion or people skills and as a result I have to wonder at her vet skills. There are so many wonderful caring vets out there...stay away from this place!!!
Joie

AOL

#3 May 31, 2010
Perhaps this vet is a true animal lover and clearly saw your niece's neglect. Ive never been to her, however she came highly recommended so was just googling her. So many people think that they are good pet caregivers yet they are not. I.e., they let their cats outside and then they wonder why their cats go missing or get hit by a car. Sorry for your niece's cat, however there is soooo much neglect out there. Sadly, I am sure she sees it all the time.
Bonnie Donovan wrote:
My sister & niece had a horrible experience with Nancy O'Leary today. I can't even use the word doctor as I don't feel she deserves it. Their cat was very ill and dying and they were made to feel terrible and that it was their fault. My niece has been crying all day. This woman lacks compassion or people skills and as a result I have to wonder at her vet skills. There are so many wonderful caring vets out there...stay away from this place!!!
Deborah

Ware, MA

#4 Jul 29, 2010
This was not my impression at all. While she might lack people skills this is common for those in the vet profession. I found her very knowledgeable and not pushy at all. Her specialty is birds if that matters at all. My situation is that I brought in a 3 yr old canary in with a large growth on her chest. While she cannot tell me for sure w/o tests she told me it seemed like it was a benign growth and to switch her diet. She also gave me some drops to give to her that melts the fat. I was presented with all my options of what I could do about this including the option of "benign neglect". The people complaining above very well might have been neglectful and they are directing their guilt and anger about it onto the vet. I highly recommend her at least for birds. She knew what she was doing.
Paul D

Boston, MA

#5 Oct 20, 2010
Joie wrote:
Perhaps this vet is a true animal lover and clearly saw your niece's neglect. Ive never been to her, however she came highly recommended so was just googling her. So many people think that they are good pet caregivers yet they are not. I.e., they let their cats outside and then they wonder why their cats go missing or get hit by a car. Sorry for your niece's cat, however there is soooo much neglect out there. Sadly, I am sure she sees it all the time.
<quoted text>
We've brought our cat there for the last 10 years. No problems.
Care costs money. A diagnosis, even with humans, takes time and is a hit or miss process. Tests cost money. If you don't understand that, then you should NOT be a pet owner. I don't accept Bob245's criticism. It's based on irrational and naive attitudes.
Paul D

Boston, MA

#6 Oct 20, 2010
We've brought our cat there for the last 10 years. No problems.
Care costs money. A diagnosis, even with humans, takes time and is a hit or miss process. Tests cost money. If you don't understand that, then you should NOT be a pet owner.
I don't accept Bob245's criticism. It's based on irrational and naive attitudes.
Paul D. Worcester, MA
Christine

Hamden, CT

#7 Jun 17, 2011
My experience with worcester cat hospital and bird clinic was positive, expensive, but positive. I recently brought my kitten in for the whole 9-yards, shots, wormer, and spay. with the cost of labs, vaccines, pain meds and an overnight stay it cost me almost $500. I do not have a lot of experience with vets and I know I could have gotten the same services for less at a vet school or shelter for less but the quality of care was excellent. She was all healed up in a matter of a couple of days and is as vibrant and healthy as ever...I also brought in my conure and they did a thorough wellness check - beak, wing and nail clippings for about $100. they will tell you when your doing something wrong...rather than take it personally - follow their instructions and you will have a happier and healthier pet.
Linda

Holden, MA

#8 Oct 1, 2012
Joie wrote:
Perhaps this vet is a true animal lover and clearly saw your niece's neglect. Ive never been to her, however she came highly recommended so was just googling her. So many people think that they are good pet caregivers yet they are not. I.e., they let their cats outside and then they wonder why their cats go missing or get hit by a car. Sorry for your niece's cat, however there is soooo much neglect out there. Sadly, I am sure she sees it all the time.
<quoted text>
She doesnt have any compassion and all she does is charge for services she didnt evan ask permission to do in the first place. When she wanted me to get a sonagram for my cat, i said no because it wasnt needed and she tried to make me feel guilty. My cat is now 10 and healthy.
John Burke

Worcester, MA

#9 Oct 19, 2013
Bad place. Avoid it. . My cat went in for a routine set of shots and died. No apology, no explanation.
Mary H

Southborough, MA

#10 Nov 15, 2013
I've taken my cats to Dr. O'Leary for the past several years and now consider her a friend. I know her as a truly caring person and very knowledgable vet. She puts the health of her patients first and only recommends tests and treatments that she believes necessary. Although, I've recently moved some distance from the clinic, I'll continue to bring my cats to Dr. O'Leary because I feel it's in their best interest.

Thank you, Nancy. I appreciate all you've done for FeeFee, Manny, Sissy and our sweet Piggy Pie.
Amanda

Worcester, MA

#11 Nov 17, 2013
Very expensive. I don't see how they could possibly have done all the things they charged us for. Our cat was only in the room for 8 minutes. The invoice listed many things I don't think they did for our cat. I think they are only interested in money and not about the welfare of the animals. My husband and I came away with a very bad impression.
Excellent animal hospital

Oxford, MA

#12 Feb 1, 2014
I love Worcester Cat and Bird hospital. I've been bringing my two guinea pigs to DR.O'Leary for 3 years and she's been nothing but kind and compassionate to them. You can tell she truly loves animals. As for the price, if you have a pet, so must be willing to pay for medical expenses that might arise and annual check ups. That's being a responsible pet owner.
All the staff in the office have been extremely kind. They sent me a lovely card when my hamster passed away.
Thank you DR.O'Leary and staff!
nolbdoc

United States

#13 Apr 8, 2014
morisal wrote:
Herp examined was a bearded dragon. Our experience with this vet was terrible. We were told that our pet was going to die without a battery of expensive tests and surgery. We were also told that the vet wouldn't perform any services for our supposedly dying animal unless she was paid in full up front; our attempts to set up an installment plan was categorically refused. We were accused by O'Leary of being neglectful. She literally reduced my wife to tears over the phone.
After being told on Halloween 2007 that our pet would be dead by Thanksgiving, I'm happy to say that he is still alive as of July 2008 and quite healthy as he approaches his twelfth birthday. A second opinion with another vet resulted in our being told that all he needed was a small dietary change; there was never anything significantly wrong with him.
You can read more about our experience with O'Leary's clinic here:
http://vyoma108.blogspot.com/search/label/vet...
I wonder how many herps have been needlessly euthanized because of this veterinarian. In any case, I would STRONGLY advise herp owners to take their pets elsewhere for care.
For more than seven years we have been a victim of your internet savy. You have posted your "experience" on every website possible, for your own needs...to assuage your masculinity and assure slander, lies and character assasination are complete. The facts: You brought your beardie to us in a less than ideal condition. He was not eating, dehydrated and no eliminations/thin. You are supremely upset because we told you that your feeding and husbandry were to blame. We believe that by informing you of this fact, you have pursued a vendetta, and were insulted. We explained that at 7years there could be other issues underlying your pet's problems diagnosed with bloodwork, and further tests. We offered you TWO OPTIONS. Conservative therapy, which you ACCEPTED,(Fluids, Calcium, Vitamin AD and HUSBANDRY/DIET changes, or further workup (labs, etc.) which you did not wish to pursue. We explained those options may be necessary IF your pet wasn't responding to initial Rx/changes. NEVER ONCE in Dr. OLeary's career has she told a client their pet would be "dead by some date" This is a COMPLETE And UTTER LIE...HOW DARE YOU!. The FACT is we gave your pet Fluids, an injection of Calcium, an injection of Vitamin AD (which will last for TWO weeks) and ALL of the tools you needed to correct your pet's diet and care! Several days later YOU called US insisting that we "misdiagnosed" your pet and that your bearded dragon had a respiratory infection; you wanted us to prescribe antibiotics.(Read ALL of THIS GUY'S Posts...you will see the contradiction for yourselves). You were told that the Doctor did not belive your beardie had a respiratory infection and therefore would not prescribe the antibiotic you wanted... and that if you felt we had missed something to please bring your pet in for a recheck, which is done at a lesser cost and still involves a complete and full follow up exam. Your visit to a different veterinarian ONLY SUPPORTS our original opinion that MOST LIKELY your pet was suffering from incorrect diet and husbandry and your visit to another veterinarain resulted in treatment exactly as we had done!! SEVEN years ago, you were our FIRST experience in a bad review. Dr. OLEARY cried her eyes out at such a review, a complete bunch of lies and wanted to reply immediately but was persuaded to ignore such a "nut case".by our then Manager. Only regret here is that you weren't called out immediately on your utter and complete misrepresentation of your office visit. Clearly, we did make a mistake. We didn't know we needed to walk on eggshells to present the most likely underlying causes of your pet's problems. We didn't mean to offend you, only to help your pet!!! We are happy to say that nearly all of our bearded dragon patients are thriving under our treatments, advice and care...as is yours, we hope.
Bee Eff Dee

Auburn, MA

#14 Apr 9, 2014
You do realize you are replying to a post that is over 6 years old right?
Nolbdoc

Worcester, MA

#15 Apr 9, 2014
John Burke wrote:
Bad place. Avoid it.. My cat went in for a routine set of shots and died. No apology, no explanation.
We do not have a client "John Burke" in our data base, kept for at least seven years.
We have never had a cat come to our practice for "a routine set of shots and die"

If this is a real person, who lost their pet, we are truly sorry for your loss.

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