Phone company attempting to collect o...

Phone company attempting to collect on alleged customer debt 6 years after the f

Posted in the Boydton Forum

kathrynepomfret5 05

Phoenix, AZ

#1 Nov 9, 2013
Phone company attempting to collect on alleged customer debt 6 years after the fact?I recently received a collection call from a collection agency, which informed me that they were attempting to collect an amount I allegedly owed to Sprint Long-Distance, which was related to a phone number I have not had for over 6 years. I was very suprised to hear of this, because as far as I am aware, I had never done business with Sprint. I contacted Sprint and was told that 6 years ago when I had Earthlink as an internet service provider, I had been given Sprint long distance as part of the package I subscribed to. I never paid Sprint directly: I only paid Earthlink for everything. I then called Earthlink customer service and verified that I did not owe them anything, that my account to them had been entirely cleared when I discontinued service with them. The Sprint representative then told me I should write a letter to Sprint about the matter, which I did, and in which I asked for documentation about the $58 the collection company said I owed from 6 years ago. I have not heard back from Sprint but in the meantime I am getting 2 to 3 calls a day from this collection agency demanding that I pay this bill. I am fairly sure that either Sprint is entirely in error about this bill, if they are not actually intentionally trying to make up phony charges and then basically use a collection service to harrass people into paying relatively small amounts just to end the annoying collection calls. I also question whether it is legal to try to collect on an over 6 yrs old bill, when they have made no attempt to contact me earlier about it. Advice? Suggestions? Anyone else ever experienced this? Is this a new corporate ruse for making money, finding ways to cook up fake charges from years past, and then harrass people into paying?
karridannelley31 5

Phoenix, AZ

#2 Nov 9, 2013
kathrynepomfret505 wrote:
Phone company attempting to collect on alleged customer debt 6 years after the fact?I recently received a collection call from a collection agency, which informed me that they were attempting to collect an amount I allegedly owed to Sprint Long-Distance, which was related to a phone number I have not had for over 6 years. I was very suprised to hear of this, because as far as I am aware, I had never done business with Sprint. I contacted Sprint and was told that 6 years ago when I had Earthlink as an internet service provider, I had been given Sprint long distance as part of the package I subscribed to. I never paid Sprint directly: I only paid Earthlink for everything. I then called Earthlink customer service and verified that I did not owe them anything, that my account to them had been entirely cleared when I discontinued service with them. The Sprint representative then told me I should write a letter to Sprint about the matter, which I did, and in which I asked for documentation about the $58 the collection company said I owed from 6 years ago. I have not heard back from Sprint but in the meantime I am getting 2 to 3 calls a day from this collection agency demanding that I pay this bill. I am fairly sure that either Sprint is entirely in error about this bill, if they are not actually intentionally trying to make up phony charges and then basically use a collection service to harrass people into paying relatively small amounts just to end the annoying collection calls. I also question whether it is legal to try to collect on an over 6 yrs old bill, when they have made no attempt to contact me earlier about it. Advice? Suggestions? Anyone else ever experienced this? Is this a new corporate ruse for making money, finding ways to cook up fake charges from years past, and then harrass people into paying?.
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