AT&T DSL Service question

AT&T DSL Service question

Posted in the Bowie Forum

Burgess

Irving, TX

#1 Sep 16, 2012
I have AT&T DSL service now and I'm having some terrible download speeds. Run some tests today and the best I could get was 0.73 Mbps which is real slow. The plan I currently have is for 6 Mbps. I did call tech support with my problem and they agreed that there is a problem with the download speed. Tests run by AT&T tech support showed no problem with there lines, my modem or computer. The guy I spoke with did say that U-verse is now available Bowie. He also stated that when U-verse is available in a area that the customers with high speed internet will start to loose some of there bandwidth as in there service will be downgraded. This is to keep customers with U-verse happy with there service.
I'm not sure if this part of my problem or not.
So my question is this is there anybody else having problems with there AT&T DSL service being slow?
Fastest Girl In Town

Wichita Falls, TX

#2 Sep 17, 2012
We have U-Verse and wish we would have stuck with our dsl, it's terribly slow
A & K

Sunset, TX

#3 Sep 17, 2012
We have uverse and it sucks. It wont even run our Xbox with out us having to reboot our modem 3-4 times during a game.
Just Me

Bowie, TX

#4 Sep 18, 2012
Try replacing the spliter that comes out of the phone jack and plugs into your modem. I had dsl for years and about three times I had simular problems that you are decribing. When I replace the spliter if fixed it.
I did have to get the spliters from the phone company, because the ones that you buy in the stores would not work... Hope this helps.

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