Posted in the Bourbon Forum
#1 Sep 1, 2011
I don't think I can be the only resident upset with the poor service provided by Swinger sanitation. We want to recycle and always have until recently. We still do...sorta. We can't seem to ever separate items to their liking. We have made the dividers, we rinse things out, we spend a lot of time trying to get this right. They NEVER take everything, but sometimes they take our dividers we ask them not to take. We've watched them pass our street. This is the worst company. I understand the concept of keeping the money in our community and why we switched. I'm not sure what this money is for, maybe another crazy round-about that makes absolutely no sense. Street lights in my neighborhood, that has been vandalized numerous times would be nice. The point is, this company changes 'policy' without notifying residents. We were'nt told about the 'no more Wal-mart bags' until I called 2 weeks after my recycling not getting picked up. The lady was even rude to me over the phone, as if I should had known. I gave up for weeks, once again we have started to recycle. About a month ago, and again...they DO NOT pick it up or they don't take it all, no matter how we separate it. I've even picked some off the street, they scatter. I'd rather drive it to Rolla. I'm from Rolla and I know, when they pick up your recycling in Rolla, it ALL goes into a big GREEN recycling bin MIXED. So why would Swinger make us jump through hoops, when they take it to the same place?
#2 Mar 18, 2013
I also experienced the same problems that Frustrated Recycler had. Swinger is impossible to please and you never know why they are leaving the recycled items behind. The former company was much better. I have been recycling for over 20 years but finally had to give up and throw everything in the trash thanks to Swinger. A very poor company.
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