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IFC

Duluth, GA

#1 Nov 26, 2012
Has anyone noticed how rude the cashiers are?
Faxes

United States

#2 Nov 26, 2012
They are rather rude
shopper

Arlington, TN

#3 Nov 26, 2012
Some are not overly friendly but no cashier has ever been rude to me.
Satisfied

United States

#4 Nov 26, 2012
I love all the cashiers they are great and always willing to help.
Listen

Duluth, GA

#5 Nov 27, 2012
I've never had one be rude.they may not know how to handle a mishap in a timely manner, but they're usually really nice. Of course, I'm usually very friendly to them. I was surprised how cheerful my cashier was the day after black Friday. She had been working 7 days straight too. I can't imagine being that happy working for Walmart. I'd been one to strike
Listen

Duluth, GA

#6 Nov 27, 2012
The rudest cashiers in town are Richards.
Bolivar

Duluth, GA

#7 Nov 27, 2012
Listen wrote:
The rudest cashiers in town are Richards.
I must agree, that has been my experience with them.
haha

Oakland, TN

#8 Nov 27, 2012
Listen wrote:
The rudest cashiers in town are Richards.
Yes I agree with this! Those girls just do not have respect!
richard's girl

Duluth, GA

#9 Nov 27, 2012
I'm sorry you've had bad experiences at Richard's. You're right, some of the girls that work there are rude at times but the majority of us are nice, until someone comes in with a bad attitude and talks to us like dogs, that is, but usually even then I just ignore them, get their order together and get them out of there instead of treating them the way they treat us. If you think we're rude because we don't hold conversations with you then you should understand we have a job to do and we aren't allowed to talk about or ask about personal business up there and honestly we're usually too busy to just stand there and have a conversation with you. Now if you'd rather come in and us talk to you instead of preparing your food then, by all means, just say so. We have plenty of regular customers that will tell you they love coming in Richard's because they always leave with a smile on their face =)
haha

Oakland, TN

#10 Nov 27, 2012
[QUOTE who="richard's girl"]I'm sorry you've had bad experiences at Richard's. You're right, some of the girls that work there are rude at times but the majority of us are nice, until someone comes in with a bad attitude and talks to us like dogs, that is, but usually even then I just ignore them, get their order together and get them out of there instead of treating them the way they treat us. If you think we're rude because we don't hold conversations with you then you should understand we have a job to do and we aren't allowed to talk about or ask about personal business up there and honestly we're usually too busy to just stand there and have a conversation with you. Now if you'd rather come in and us talk to you instead of preparing your food then, by all means, just say so. We have plenty of regular customers that will tell you they love coming in Richard's because they always leave with a smile on their face =)[/QUOTE]
Hahahahahahaha screw u! Y'all all DISGUSTIN!
dont hate

Dallas, TX

#11 Nov 27, 2012
Don't hate on Stephen or Omar there cool
richard's girl

Duluth, GA

#12 Nov 27, 2012
haha wrote:
[QUOTE who="richard's girl"]I'm sorry you've had bad experiences at Richard's. You're right, some of the girls that work there are rude at times but the majority of us are nice, until someone comes in with a bad attitude and talks to us like dogs, that is, but usually even then I just ignore them, get their order together and get them out of there instead of treating them the way they treat us. If you think we're rude because we don't hold conversations with you then you should understand we have a job to do and we aren't allowed to talk about or ask about personal business up there and honestly we're usually too busy to just stand there and have a conversation with you. Now if you'd rather come in and us talk to you instead of preparing your food then, by all means, just say so. We have plenty of regular customers that will tell you they love coming in Richard's because they always leave with a smile on their face =)"

Hahahahahahaha screw u! Y'all all DISGUSTIN!
Haha grow up! And I'm far from "disgusting" sweetie. And please do us a favor and don't come back to Richards. Hell you're probably one of the ones that comes about once a month and no matter what you always have to find something to complain about. Is you're life really that miserable? Lmao too funny!
richard's girl

Duluth, GA

#13 Nov 27, 2012
haha wrote:
[QUOTE who="richard's girl"]I'm sorry you've had bad experiences at Richard's. You're right, some of the girls that work there are rude at times but the majority of us are nice, until someone comes in with a bad attitude and talks to us like dogs, that is, but usually even then I just ignore them, get their order together and get them out of there instead of treating them the way they treat us. If you think we're rude because we don't hold conversations with you then you should understand we have a job to do and we aren't allowed to talk about or ask about personal business up there and honestly we're usually too busy to just stand there and have a conversation with you. Now if you'd rather come in and us talk to you instead of preparing your food then, by all means, just say so. We have plenty of regular customers that will tell you they love coming in Richard's because they always leave with a smile on their face =)"

Hahahahahahaha screw u! Y'all all DISGUSTIN!
Oh and weren't you just saying that we don't have respect? Look at how you're representing yourself on here! Very disrespectful! Maybe we don't have respect towards you because of the way you treat us. I'm a firm believer in treat others the way you want to be treated, so come in being rude and hateful and that's what you'll get in return! And I guarantee our bosses will stand right behind us!
hmmm

Arlington, TN

#14 Nov 27, 2012
About 20 years ago Richard had a couple of FINE young ladies working the front counter. That's when Debra used to occasionally go off and threaten to hurt Richard.
richard

Pearl, MS

#15 Nov 28, 2012
merry christmas and happy b-b-q to all
Satisfied

Duluth, GA

#16 Nov 28, 2012
Their are a lot of nice looking cashiers at Walmart and at Richards. Everyone just likes to stir up drama.
real talk

Milan, TN

#17 Nov 28, 2012
That old bitch at the service desk is really rude!
SOS

Duluth, GA

#18 Nov 28, 2012
I understand you are busy, but at least a thank you, have a nice day would suffice. One time a girl dropped my sandwich on the floor (wrapped) picked it and put it back in the bag without one word spoken. That's just unacceptable. I do love going to Richards. I tell people it's the best BBQ in the country, and I truly believe that.
You should not have to put up with foul language. Kick them out, call the cops. Hopefully, that will improve working conditions and it will improve your customer service.
richard's girl

Saulsbury, TN

#19 Nov 28, 2012
SOS wrote:
I understand you are busy, but at least a thank you, have a nice day would suffice. One time a girl dropped my sandwich on the floor (wrapped) picked it and put it back in the bag without one word spoken. That's just unacceptable. I do love going to Richards. I tell people it's the best BBQ in the country, and I truly believe that.
You should not have to put up with foul language. Kick them out, call the cops. Hopefully, that will improve working conditions and it will improve your customer service.
I can't speak for the other girls, but I always tell my customers to have a great day/night and please & thank you but that's how I was raised. I'm sorry you also had a bad experience at Richards but please don't hold a grudge against the rest of us who actually enjoy our jobs (most of the time) and work hard to please our customers. And I can almost guarantee the employ that did that doesn't even work there anymore. Most people can't handle the stress we constantly deal with (and I don't mean just the customers or the work) and they don't stay long. As for calling the cops on the downright rude and irate customers, that has been done plenty of times. And, again only speaking personally, I don't let one rude customer effect my work ethic or my customer service, but, I do see some of the employs being, well lets just say "less than friendly", which is why we now have a camera up front with audio to monitor not only the employees but also the customers. I do hope that you will be or are still a customer of Richards BBQ because even if none of the other girls feel the same, I do appreciate your business and thank you for the recommendations!
sarah

Duluth, GA

#20 Nov 28, 2012
Yes they do need better help at Richards. Good food, bad service. They are all the same..it just keeps getting worse! Joes has better service than Richards! El ranchitos has the best service in Bolivar

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