Review: Your Good Neighbor LLC
Posted in the Birmingham Forum
#1 Dec 5, 2012
Do not use this service!
Do not use this service! In the past year, I have used this service several times a month, including during several vacations with visits 4 times a day. After a few months I suspected the visits were not 30 minutes (dogs were rowdy and needy when I got home) as agreed upon so I scheduled a visit while I was home one day. They walked my two dogs to the neighbors yard, the dogs "did their business" and were put back in their kennels -the visit was maybe 7-8 minutes. After that I installed a camera in the kennel. I witnessed 2 visits that were 8 and 10 minutes each. They did not speak to or pet the dogs on either visit....dogs were put on leashes, taken out briefly, and returned. By this point they had increased their fee saying it was taking additional manpower/time to care for my dogs. When confronted about the visits, they said they had too many visits that day and would adjust their fee. After I adjusted the feel by 1/2 for that day, I received a nasty email about the dogs jumping on them and "getting urine and feces on their clothes". I hate to think how my dogs were treated when I couldn't monitor the visits. Do not trust these "good neighbors".
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#2 Jan 11, 2013
I have had such a pleasant experience using "Your Good Neighbor" for my furry baby, Dakota. I heard about them through a friend of mine, who has been using them for over 3 years.
After calling Suzie, the owner, came to my house for an initial consultation and met with Dakota. We then discussed what my expectations were regarding his meds and their house visits when we are out of town.
I have been impressed with their services and their attentiveness to details. The last few times, Suzie & Peter have even taken Dakota over to their house for overnight visits.
I would highly recommend them for your furry babies too.
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