Review: Duane Co
Posted in the Berlin Forum
#1 Nov 9, 2013
I do not want others to go through the same experience. Quote to install a new furnace and AC was accepted in August. I was told it would take 2 days. 3 months later and multiple guarantees that the job would be finished in one more short day, it still is not complete.
They say they will show up at 8:00 am and don't show till 3:00pm. They have no showed 6 times, often without a call.
The owner is one of the most unprofessional people I have met and refuses to apologize or take responsibility.
DO NOT HIRE, unless you want to waste your time and don't care if the job gets completed.
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