B & D Automotive, Newington, Connecticut

B & D Automotive, Newington, Connecticut

Posted in the Berlin Forum

Byron Phillips

West Hartford, CT

#1 Jul 7, 2014
B & D AUTOMOTIVE in Newington, Connecgticut is the worst place I ever took my car; I wanted to upgrade a few things on my car and BRAD SMITH the owner gave me a quote and told me that it wouldnt take any more than a month. The work involved included removing the engine so I thought a month is reasonable. It took BRAD SMITH of B & D AUTOMOTIVE, NEWINGTON, CONNECTICUT more than 3 months to get my car back and it was never right, he blammed the delay on parts being shipped wrong. Then the parts being faulty. Then he found supposedly all this other stuff that was wrong and increases his quote THOUSANDS OF DOLLARS!.
It was impossible for him to send me clear invoices. The car has never been right ever since, he had no idea what he was doing even though he says he specializes in Ford cars.. I took it to another shop later on and found out that BRAD SMITH charged me for parts that were never put in including inter coolers that cost over a thousand dollars!! The owner BRAD SMITH of B & D AUTOMOTIVE in NEWINGTON, CT lied mutiplie times, and his answer to everything is well bring it back I will work on it. Then he will hold the car for another week or two say that its something completly different wrong with it and try to charge me. I also had my cd collection stolen out of the car and the car came back not only dirtyer than it was inside and out the car had a scratch on it that he tried to touch up so I wouldnt see. After I took it to another machanic I found out he took out my catiliic converter which is illegal, one of my ac sensors is sitting against the exhaust so I am getting faulty readings and he never replaced my motor mounts with new motor mounts that I paid for, acutally the car was missing a motor mount! Please I cant express enough to stay away from this place, it is a night mare! IF YOU VALUE YOUR AUTOMOBILE and YOUR MONEY: Keep Away From Brad Smith and his B & D AUTOMOTIVE REPAIR SHOP!!
signed:-> MR BYRON M. PHILLIPS, Rocky Hill, Connecticut USA

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