WARNING --- WARNING --- VERY UNPROFESSIONAL --- HORRIBLE FOIL JOB AND HAIR CUT WAS SO UNEVEN.
I had my second appointment with Marlenny at 3;00. I arrived at 2:55 and the two ladies stated that Marlenny was not in yet but I was early. After waiting ten minutes the one girl called Marlenny to find out where she was but there was no answer. I waited two weeks for this appointment, show up on time and the owner/hair dresser is no where to be seen!!! I was upset but though, "well maybe something terrible happened" so I said two the two girls that I would do some shopping downtown. Fourty-five minutes later I get a call from one on the girls stating Marlenny is to busy at another store and will not be available until very late or tomorrow. No apology Nothing!! Very unprofessional.
On a positive note: I am glad Marlenny never showed up because I found a very good salon that fixed the HORRIBLE FOIL job she did the first time. Now I look better.
Oh and the prices at Marlenny's for the ugly store and services where way to high!!!
waited in the waiting area
I went to see Marlenny for a perm, spent 2.5 hours there, went home to find my hair was more straight then curly. So I had to return to the salon and have the perm redone. So when I go back for the second time Marlenny is giving me an attitude. At the end she is rinsing my hair she does a step she did not do the first time, THE ACTIVATOR!!!. So she doesn't even apologize that she forgot to do it, she actually said it is not convenient for her to re-do her work and she was not talking to me in the beginning because she did not want to say something mean to me, very unprofessional. Also, if you do not speak spanish this is not the salon for you, The staff and other customers all speak spanish!