Review: Alternative Beemer

Review: Alternative Beemer

Posted in the Bentonville Forum

Charlie P

San Francisco, CA

#1 Mar 14, 2009
Randy and James are great - and affordable. Randy has been a master tech with BMW for many years. I sure wish they had a website/email/facebeek page or something such. Great guys to work with anyway.
Don Frieson

Springdale, AR

#2 Jun 26, 2009
Randy Kinsel is a BMW master mechanic that really has a passion for doing things right. He's very up front on assessing your car and educating the customer on the repair process. He and James make a great team.......plus the work is affordable.
Michael Greiving

United States

#3 Dec 24, 2009
If you live anywhere in or around NorthWest Arkansas... Missouri, Kansas, Oklahoma and have your car worked on anywhere else you are missing out. Randy has more BMW knowledge than the techs at the franchise stores and is prices are incredibly affordable. Great, Great Work and Service.
Lawrence T

Springdale, AR

#4 Mar 9, 2010
These guys are great. Theirs is the perfect place for reasonably-priced BMW work. Highly recommended!!
Mary

Springdale, AR

#5 Aug 15, 2010
Honest auto mechanics what else can I say. They give you an estimate and do what they say they will do. You won't get stung with these guys. They are totally up front.
Tommy Johnson

Alma, AR

#6 Nov 19, 2010
Randy and James are great to deal with, you won't find any auto mechanic (especially for a BMW) that is more upfront, reasonably priced and honest to do business with anywhere. If you drive a Beemer and need any service work or repairs you need to get aquainted with these guys and you'll never go anywhere else.
David G

Van Buren, AR

#7 Aug 13, 2011
I've got to say the same things about them. Honest and knowledgeable, fair prices and always tell you the facts. Wish they were closer to me but still worth the drive when needed. Sure beats the local dealer by far and this business isn't trying to sell extra stuff like so many BMW dealers will try to do.
charles

Rogers, AR

#8 Oct 26, 2012
terrible experience there, they broke parts on my car & then tried pushing blame on some1 else, bad businessmen, unprofessional & will never return
Randy Kinsel

Bentonville, AR

#9 Nov 1, 2012
charles wrote:
terrible experience there, they broke parts on my car & then tried pushing blame on some1 else, bad businessmen, unprofessional & will never return
I have never met "charles", but his car was brought to my shop by a mechanic from another shop where he had taken it for repairs. The mechanic had worked for weeks on his car, and when he brought it in to me he said, and I qoute. "I'm tired of breaking everything I touch on this car"
When charles was informed of the condition of his car he was upset and declined the needed repairs.
I returned his car to the shop he had taken it to, and he was not charged 1 cent by Alternative Beemer Service!
I can only hope that charles will place the blame where it truly belongs! And I invite him to come by and meet me to dicuss his problems.
Randy Kinsel owner Alternative Beemer Service LLC
Dan M

Rogers, AR

#10 Jan 20, 2013
Very impressed with the service - repair was completed when promised and for significantly less than BMW dealer quote. They clearly know what they're doing and they offer suggestions and alternatives based on their many years of BMW experience. Great job, they've earned my repeat business.
Kristina H

Bentonville, AR

#11 Jan 29, 2013
I heard about ABS from Randy's daughter when they first opened the shop. We decided to give them a try with our 5-series when it started having problems. They were so wonderful and upfront with us about the problems, we started taking it there for the normal service as well. Their prices were terrific and a great alternative to the dealership. After we traded the car in and got a different 3-series, we took it straight to James & Randy for our service. That's where I will always go! They are such wonderful guys. James is so fun to talk to, too! You guys are a hoot. Thanks for running an honest shop and making your great service available to all of us.
Susan S

United States

#12 Nov 21, 2013
I am impressed with their service and will continue to take my car to them for service. They are a great alternative to the dealership. I appreciate their honesty, professionalism and prices!

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