West City McDonalds
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angry customer

Berwyn, IL

#1 Aug 21, 2010
What is wrong with the West City Mcdonalds? I am refusing to go back after they have screwed up my order time after time. Not to mention they are slow! Isn't supposed to be fast food? It used to be pretty descent! Anyway I just wanted to rant about it because it makes me angry!
Cold Fries

Newtown, PA

#2 Aug 22, 2010
I quit going there when all my fries were always cold and greasy. We only eat out like once every other week, so it's no big deal. But I will never be back to West City McDonalds.
guest

Valdosta, GA

#3 Aug 22, 2010
then dont!Im sure they wont shut down cause you dont eat there!!!!
tuff

United States

#4 Aug 22, 2010
McDonald's is great compared to Burger King across the way!
Trollypop

Fishers, IN

#5 Aug 23, 2010
Cold Fries

Newtown, PA

#6 Aug 23, 2010
guest wrote:
then dont!Im sure they wont shut down cause you dont eat there!!!!
Didn't say they would shut down. Just giving my opinion. And I will take your advise and not eat there.
Idiots

Carbondale, IL

#7 Aug 23, 2010
The owners of this store have an office in West Frankfort. Maybe it would be more helpful to let them know. The # is listed by every drive thru window. If you don't mind taking the time to start this thread surely you wouldn't mind taking the time to make a phonecall. Just a thought
Hey dumbass

Fishers, IN

#8 Aug 24, 2010
I called and told them there was a hair in my burger and a small insect in my fries. And they gave me salmonella poisoning from the chicken club. They promptly gave me a free meal...
Idiots wrote:
The owners of this store have an office in West Frankfort. Maybe it would be more helpful to let them know. The # is listed by every drive thru window. If you don't mind taking the time to start this thread surely you wouldn't mind taking the time to make a phonecall. Just a thought
Whatever

Waterloo, Canada

#9 Aug 24, 2010
Hey dumbass wrote:
I called and told them there was a hair in my burger and a small insect in my fries. And they gave me salmonella poisoning from the chicken club. They promptly gave me a free meal...
<quoted text>
I call BULLSHIT! Don't believe for 1 second that all 3 of things you speak of happened to ONE person at the SAME store. Also, don't believe your kind would settle for a free meal if it were true. You'd be headed to the nearest , sleaziest, attorney you could find, DUMBASS!!
guest

Valdosta, GA

#10 Aug 24, 2010
RE:hey dumbass:
were you diagnoised with salmonella right then and there in McD's wow that is amazing cause the sickness takes more than a few moments to onset!
freaking retard!!!!
None

United States

#11 Aug 24, 2010
you know they are only supposed to keep their fries under the heat lamp for no longer than 7 min after they pull them outta the grease..then trash whats left after the 7min. they don't EVER throw them away after 7min!
AJF

Berwyn, IL

#13 Sep 11, 2010
I worked at Harrisburg Mcdonalds, which is now owned by the same franchise, before they bought it. Before they bought it, service and food quality was great by fast food standards.(NO I AM NOT TOOTING MY OWN HORN) and it still is. Alot of the problem lies with the employees at the West City store. They need a "bulldog" manager and shift managers to go kick ass and take names. If that would happen, I could see it being a decent place to eat again. I have noticed they always seem to be hiring people. It is no secret turnover is high in this industry. I have applied at the West City store multiple times and havn't even gotton so much as a thanks for applying. I am pretty much available 5 days a week, only reason cant work all days is cause of other job. Seems to me if the powers that be, now of problems, they would clean it up. And at least try to get and keep, dependble, honest, policy following people.
mrs-T

New York, NY

#14 Dec 8, 2010
i work there. just saying.......... WE THROW FRIES AWAY EVERY SEVEN MINUTES :D lol ......... and they do make mistakes,but who don't? the managers are very friendly and do what they can to satisfy the customer........ guess some people are just jerks :\
Yuck

Newtown, PA

#15 Dec 8, 2010
I haven't had a hot fresh fry there in years. It sucks and is the poorest excuse for a McDonalds I have seen.
nasty

United States

#16 Dec 8, 2010
I think it's the best fast food restaurant in west city/benton. everywhere else is disgusting.

Since: Mar 10

benton il

#17 Dec 8, 2010
Mcdonalds will give you fresh fries if you ask for them and are willing to wait on them, i know this because i do it when i eat there. everyone gets an order wrong but they fix it no problems. And no one needs a "bulldog manager" who wants an ass for a boss?
sugapie

Waterloo, Canada

#18 Dec 8, 2010
mrs-T wrote:
i work there. just saying.......... WE THROW FRIES AWAY EVERY SEVEN MINUTES :D lol ......... and they do make mistakes,but who don't? the managers are very friendly and do what they can to satisfy the customer........ guess some people are just jerks :\
.

Well, we can see why you work there... "......... and they do make mistakes,but who don't?" (But who DO NOT) when you get that grammar checked out I'm thinking arbys would be a nice upgrade for you :)

Since: Mar 10

benton il

#19 Dec 8, 2010
you want someone to write "but who do not"? and your talking about someones grammar?
Sugapie

Waterloo, Canada

#20 Dec 8, 2010
No. Don't means do+not. Correct form would have been doesn't. So I was saying it the way that person wrote it.' Who do not' hoping it would make more send to the fool.
hot fries

United States

#21 Dec 8, 2010
Cold Fries wrote:
I quit going there when all my fries were always cold and greasy. We only eat out like once every other week, so it's no big deal. But I will never be back to West City McDonalds.
if you want them hot order them WITHOUT salt, then you get them fresh & hot, then salt them yourself. simple solution, don't u think???

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