Taxes & Bookkeeping, Etc

Taxes & Bookkeeping, Etc

Posted in the Beckley Forum

Huck

Summersville, WV

#1 Mar 26, 2011
Got my taxes done back in February there and my money was direct deposited into their bank account on February 25 according to the IRS website. Waited and waited.. got no check from T&B, then got a letter in the mail from them saying their was a "bank error" and that my money was returned to the IRS and that I would get a check in the mail from the IRS and that it would be mailed out on March 18, a week ago. I still haven't got it. I called the IRS and they're saying they haven't even got my money back from T&B's bank yet. My brother-in-law got his taxes done there and is having the same problems.

I've VERY UNHAPPY with the service I'm getting from Shawna Gold and Tina Cook, the owners of T&B. I feel like they're lying and cheating. I won't be doing business there again and, at this point, I'm not going to pay the fee they requested in the letter I received from them for this horrible service.

I also found out recently that the "bank error" they talked about in the letter they sent wasn't a bank error at all.. it was a T&B writing the wrong account number error.
Huck

Summersville, WV

#2 Mar 27, 2011
Bump!

Has anyone else that has had their taxes done by Shawna Gold and Tina Cook had problems getting their return back?
Sistersalvation

Daniels, WV

#3 Mar 27, 2011
Why would you let someone prepare your tax return and have your refund deposited into their account? That makes no sense!
Huck

Summersville, WV

#4 Mar 27, 2011
Sistersalvation wrote:
Why would you let someone prepare your tax return and have your refund deposited into their account? That makes no sense!
According to the IRS, lots of professional tax preparers do it this way. They have the money deposited into their own account and then issue you a check, minus their fee. Problem is, they wrote the wrong account number on the return (of apparently several people) and the money was returned to the IRS, causing this huge delay in us getting our money.

Next year, I'm going to try Turbo Tax.
Sistersalvation

San Mateo, CA

#5 Mar 28, 2011
I am employed with a local, highly reputable CPA firm. We would never consider having client refunds being deposited into any account but the client's.
R u kidding me

Beckley, WV

#6 Mar 28, 2011
Why on God's green earth would allow the money to go to their account and not yours. Pay the fee up front then use your account number. That is JUST ASKING for trouble. I do hope you get out of this mess with your refund....
Huck

Summersville, WV

#7 Mar 31, 2011
If you don't like that method, then don't goto Taxes & Bookkeeping, Etc off Harper Road behind Wendy's, Texas Steakhouse and near UPS, because that's how they do things.

Fortunately for me, I contacted the IRS the other day and they told me my refund would be mailed out to me on April 8 - 3 weeks LATER than what the letter T&B sent me saying when my refund would be mailed. So, they lied about that, too. I'll never do business there again.
Wondering

Rocky Mount, NC

#8 Jul 11, 2011
R they not in business any longer?
I agree

Beckley, WV

#9 Jul 11, 2011
I don't think they are in business any longer. Hear Tina was having some "personal" problems. Don't know for sure their phone number istill rings but nobody answers.

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