BEWARE of Stores using Certegy Check Approval like WALMART

Posted in the Baytown Forum

STUPID WALMART

La Porte, TX

#1 Mar 15, 2010
Everything sounds too familar. My check has been turned down at WALMart, Aeropostle, and a game store called Game Stop. The first time it was declined I called the 800 # they give for Certegy Check services, spoke to someone and was told at that time the problem was within K-mart, they had did some type of random identity theft check on all checks coming through. My checks continued to decline at different stores like every other time I would try and write a check. Within probably a two week period of calling these people after being declined and embarrased at the store, even when sometimes it would say call for verification, the cashier would call to verify and give all the necessary info they needed to prove it was indeed me and not a stole check they would still say denial code 2 , which only means need more info on the check writer. Nothing was making sense, and within this period of thinking ok,,, will I get embarrased today?, each time I called Certegy it was a different reason of why the check was denied. I have heard its a young acct., check numbers were up in the 1000's, you don't have a long enough check history, of course the good one, "keep writing checks until your acct. gets established", even one time they said we needed to go back in the store and write the check for a different amount and it would go through, WHAT!!!!!! Nothing made since and no they could not give me the guidelines they claimed they were going by based on my acct. No one could ever say excatly what the deal was and what guidelines they were going by so I would know if I should try to write a check and take the chance of being embarrased and very very frustrated, or just pay by cash because of the guidelines and I knew it wasnt going to go through. I just had to take that chance. Oh also Goodys Clothing Stores also uses Certegy. This is very frustrating,, what has to be done to get these people out of business??????????
WHY

United States

#2 Mar 16, 2010
Well, I can understand your frustration, but I can not tell you the last time I wrote a check or seen someone writing a check in a department store. Why not pay with cash or Visa check card? I write one check a month, that is the house payment.
Steve

Kansas City, MO

#4 Sep 2, 2013
WHY wrote:
Well, I can understand your frustration, but I can not tell you the last time I wrote a check or seen someone writing a check in a department store. Why not pay with cash or Visa check card? I write one check a month, that is the house payment.
I'ts not a matter of how many checks you write, has absolutely no bearing on his comment,it's actually faster to use a check at Wal-Mart than a debit card, 3 x's faster in fact, all you do is sign and they do not incur any debit or credit card fees as a merchant.In every case, over 1000 the customer was given the run a round as to why, nearly all being repeat cust' and were informed to use cash instead.
paul

United States

#6 Dec 21, 2013
Certegy declined money orders for Christmas presents that my mo. m spent time and money organizing and buying and overnighting(28$),sent $3000 so we could fix car and drive home for xmas. Certegy declined them like a bad check and their cust serv said sorry,cash it somewhere that uses a diff. check serv. What!? Soooo,pay $50 per m.o.,$150 for all when it'd cost $9 ar wmart. Makes sense.@#%* Certegy,that's what I ultimately told them
Anastasia

Columbus, GA

#7 Feb 6, 2014
I am Literally PISSED!! For the second year in a row now, my Tax Refund checks have been declined at Wal-Mart's Money Centers. in 2012, I cashed a Tax refund check in the amount of 4000.00, and every year since, I have had the same issue...I get a number to call, and am told some BS answer. First they tell me that the transaction was processed right, and that there was no fraudulent activity in my "FILE", but then they come at me with more BS about check cashing patterns, and amounts, and locations that are abnormal and that the system randomly declines cashing checks that don't meet their standards....WTH???????? I don't even have Personal Checks...I use my Debit card for all transactions. All I'm ever trying to do is cash a U.S. Treasury Check from the Internal Revenue Service...What's suspicious about that???? I'm cashing this check during Tax refund season...Like most everyone else...What's so Suspicious about that??? I have spoken to Certegy Rep. after Rep trying to get a Straight answer and some info on what I can do the fix an Issue that apparently doesn't even EXIST....WTH???? No one can tell me what to do, about this and how to get "The CERTEGY CURSE" off of Me. THIS IS WRONG!!!..As I said before I don't even use Checks as a payment method, but Now I'm Terrified after reading the previous comments...I guess I need to make myself aware of what businesses use the BOGUS form of check Verification...I feel that I'm being singled out and picked on for something that I haven't even Done...and THIS ISN"T FAIR...I cant use a service that is available to many others...a service that is convenient to most, EXCEPT MYSELF....Certegy needs to be EXAMINED by the Better Business Bureau....!
paul wrote:
Certegy declined money orders for Christmas presents that my mo. m spent time and money organizing and buying and overnighting(28$),sent $3000 so we could fix car and drive home for xmas. Certegy declined them like a bad check and their cust serv said sorry,cash it somewhere that uses a diff. check serv. What!? Soooo,pay $50 per m.o.,$150 for all when it'd cost $9 ar wmart. Makes sense.@#%* Certegy,that's what I ultimately told them
Elaine

Houston, TX

#8 Feb 6, 2014
OP, Are you Michael from Tucson or did you just copy this post from his other Topix post?

http://www.topix.com/forum/com/beyond/TK6H9RI...

Or did you copy it from this thread:
http://www.topix.com/forum/com/beyond/TK6H9RI...

For some reason, you have the energy to post this gripe in every small town forum on Topix.com . Yet you don't have the energy to call the company and straighten out the problem (or pay your bills, which is probably why your check was declined).

Manage you money better and you won't have these problems.

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