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Ask Michael Moore To Do A Documentary About Ebay

Posted in the Baton Rouge Forum

Analyst

United States

#2 Sep 6, 2013
Here are just a few of the many problems that need looking into at ebay: It is ILLEGAL for a corporation to allow a glitch or malfunction (the automatic five-star on shipping DSR for instance) that adversely impacts a user (many of those "purged" were only out of compliance by 1 star) to continue for an extended period of time without fixing it (ebay did and has admitted this, see Ebay Drags Heels In Fixing Automatic Five-Star DSRs article by Ina Steiner). This is a BREACH of the user agreement that ebay has with the users affected by this. PAYPAL HOLDS; many (if not most) states do not allow a hold on funds of more than 10 days. Ebay has often slapped 21-day holds on sellers' PayPal funds. A Florida man contacted the banking regulators in his state, they contacted Paypal and got his funds released. Although PayPal is not a bank, it is a money transfer entity and as such falls under the banking regulators of each state. UNLEVEL PLAYING FIELD: As has been pointed out by many people in many threads, DSRs disproportionately impact and are used against small sellers while big box retailers such as TOYS R US remain essentially untouched. That's also ILLEGAL. A good sharp legal mind needs to look at what's going on at ebay (including the user agreement). Attorney general's offices are very good at that sort of thing. I am not an attorney, but like many on ebay I am sharp enough to know when there are some things amiss.
Becky

Houston, TX

#4 Sep 22, 2013
Okay, I will.
ConcernedOnlineS eller

United States

#5 Oct 5, 2013
Ebay's tactics towards small sellers: In 2008 John Donahoe (CEO) made it clear he wanted to move away from a flea market operation to brand name big box retailers. With numerous policies that were enacted to eliminate small sellers (chief among these the flawed DSR system) he has been succeeding with a vengeance. 1) The DSR system adversely impacts small sellers more swiftly and egregiously then it does the favored big box and high volume retailers. 2) 15,000 small sellers were axed by ebay on August 6, 2013. 3) The automatic five-star DSR glitch/malfunction that ebay has admitted not fixing was responsible for at least some those purged getting purged because many were only out of compliance by one DSR star 3) The elimination of the policy compliance feature on the seller dashboard. If anybody thinks that was not purposefully done to hurt small sellers, I have some acreage on the moon I will sell you 4) ebay's latest user agreement update that goes into effect October 26 granting itself permission to hide sellers' listings. The majority of sellers on the ebay discussion boards think ebay has already been hiding sellers' listings 5) Ebay's numerous moves in past user agreement opt ins or opt outs to try to insulate or protect itself from class action lawsuits 6) this new managed returns issue (see new user agreement) 7) the fee hikes 8) the misuse/abuse of the DSR system to rob good decent sellers of TRS status and discounts they would get.

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