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Pat

Mayfield, KY

#1 Sep 25, 2012
What the hell happen to the place ? Bring back the old ppl and take the new ppl out so rude I will not eat there

“Talk Sense, or be Silent”

Since: May 12

Cannon, KY

#2 Sep 25, 2012
Pat wrote:
What the hell happen to the place ? Bring back the old ppl and take the new ppl out so rude I will not eat there
You're right. Something needs to be done. It's the worst Subway I've ever been to. I thought the Subway restaurants down south, in Alabama were bad, until I got a dose of the one in Barbourville.
you know

Barbourville, KY

#3 Sep 25, 2012
I went couldnt even get waited on thats how bad it is!!!!!
true

London, KY

#4 Sep 25, 2012
I quit going because of that. The owners (and I know who tey are) need to see how much $$$ their loosing with it. I here they could use all the $$$ they can get these days
Crap

Sheridan, AR

#6 Sep 28, 2012
Their bread is always stale and hard. Their ingredients are always mushy and taste sloppy. They never have any of the promotional subs that other Subways have. I have quit eating there anymore ... It's the worst one I've ever been to, sadly. And I've eaten at Subways throughout TN, KY, & VA.:(
johnnywho

Barbourville, KY

#7 Sep 29, 2012
All subways are nasty....Its all bread and nothing else. I don't wanna eat at a sandwich store that weighs out the meat/cheese. The meat is so thin you could read a newspaper through it. Get a footlong and look how much meat is on the thing. Maybe 4 slices about 3 inches across and thin at that. If they where all $3/$4. then thats not a problem, but some of those subs are $7/$8 each. I would kill for a Jersey Mike's or even a Jimmy John's around here.

and by the way....I think the biggest problem with service at the B,ville location is that damned drive thru. Far to many varations of subs to be taking orders over a headset. It slows the inside down to a crawl and the employee being stupid and lazy doesn't help.
So agree

Barbourville, KY

#10 Sep 30, 2012
I usually do not complain because I have done restraunt work in the past. It is not about the bread or meat. It IS the service! I walked out the other day (sure they didn't care). Tried the drive thru first, they always interupt as you try to give your order, waited 6 minutes there. Went inside, workers giggling, making idle talk with others, as I stood 9 minutes in the same spot! One guy just leaned up at the register with his arms crossed. Customer in front of me ordered "toasted", when they didn't toast it, he remined them, and the worker actually let out a big sigh and said "guess we'll toast it then". Just terrible because it's a nice variation from fast food burgers and fries. BAD BAD PLACE TO GO!! Sure hope they make some changes soon.
xxx

Middlesboro, KY

#14 Sep 30, 2012
they are always out of everything.. I went in there during lunch hour one day and they didnt have any white or cheese bread, no tomato, no cookie, out of cups, and no ham.. wtf?

Since: Dec 10

East Bernstadt, KY

#16 Sep 30, 2012
xxx wrote:
they are always out of everything.. I went in there during lunch hour one day and they didnt have any white or cheese bread, no tomato, no cookie, out of cups, and no ham.. wtf?
You're right, they're always out of inventory, when I go. Pathetic.
johnnywho

Barbourville, KY

#17 Sep 30, 2012
I'll one up you all on the "subway" stories....I ordered a sandwich for my daughter that came to $8.05. I gave the cashier $9.00. She puts the money into the register and tells me that I have to wait until her mgr. gets back from the bank because they didn't have any change to give me.
So, I told her, why don't you just give me back my dollar and then you can be a nickel short. She said "I can't do that"....so I said then you can give me back ALL my money and then lose the value of the sub after you throw it away. So she said "OK"...and gave me back my money!!!

How stupid can you be to first, run out of change. Second, tell your employees to take orders when you can't give back change. Third, hire an employee who was more worried about being short a nickel, but doesn't care to throw away food that will cost you much more than a nickel.
Yeah

Somerset, KY

#20 Oct 1, 2012
I love it!! And I love going there they know my order as soon as I come in couldn't ask for better service!

Since: Dec 10

East Bernstadt, KY

#22 Oct 1, 2012
Yeah wrote:
I love it!! And I love going there they know my order as soon as I come in couldn't ask for better service!
So, how long have you been working there?
ion1

Barbourville, KY

#28 Oct 13, 2012
why complain on on topics why not speak with the regional manager . he is a pretty reasonable guy . things were better when he was there more often ,1 of the cleanest I've seen . He is opening several other stores and has a new manager. what complain on here why not to speak with someone at Subway ? Unless you just want to complain. Lol can't please everyone and I don't think customer is always right and I use to work with public.
robert

Barbourville, KY

#30 Oct 15, 2012
I love it. Beats the greasy fast food. Sandwich aren't always perfect but most time its fine. Stupid people just like to complain.
so true

Williamsburg, KY

#31 Oct 16, 2012
Who are the owners?
5.56 X 45 NATO

Barbourville, KY

#32 Oct 16, 2012
so true wrote:
Who are the owners?
Jarred... Lol I d k
Subway sucks

Barbourville, KY

#33 Oct 19, 2012
I tried calling in an order for 20 minutes Tuesday. They never did answer the phone, so I could have it ready to be picked up by someone coming through town. What kind of business wont even answer their phone?

I finally just went and ordered in person.$20 for 3 subs and yes the freaking bread was hard/stale.
robert

Barbourville, KY

#34 Oct 19, 2012
Did you
fill complaint card.... No? Then shut up.
Subway sucks

Barbourville, KY

#35 Oct 22, 2012
robert wrote:
Did you
fill complaint card.... No? Then shut up.
No, I will just post here for all to see and not give them my business. SMD too!

Since: Dec 10

London, KY

#36 Oct 22, 2012
Subway sucks wrote:
<quoted text>
No, I will just post here for all to see and not give them my business. SMD too!
You're right. The Subway downtown sucks. It's the worst Subway I've ever been to. Period.

Just the other day, I walked in and the entire Staff were having a sexual orgie behind the counter!

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