Review: Chilton Pools
Sandy B

United States

#1 Sep 10, 2013
Not dependable. Doesn't show up for his warrantee work. Poor workmanship. Was on time to pick up money but can't count on him to do a good job in a reasonable timeline. Left clumps of pool create in my yard by trees. Didn't put screws back in underwater light and two days later it floated to surface. Can't get him back to fix it.
randy b

Fort Worth, TX

#2 Mar 26, 2014
Mike showed up and got the job done I recommend him and will use him again
Arthur B

San Antonio, TX

#4 Apr 3, 2014
What I meant is he would NOT return my any of my calls.
Jerry R

San Antonio, TX

#6 Apr 15, 2014
Mike did a great job for me I have used them twice and they did an outstanding job. Cleaned the work area and left it nicer then they found it.
would recommend them to family or anyone.

5 STARS in my book.

Since: Apr 14

United States

#7 Apr 15, 2014
Mike did a great job on my pool i will use him agian
terry

San Antonio, TX

#9 Apr 22, 2014
Mike and his crew did an awesome job on our pool! We recommended him to our neighbors, & we will definitely use him again!!!
SA customer

Memphis, TN

#12 Jun 11, 2014
SA IS FILTHY wrote:
Biggest pool crook in town
I agree, He took my downpayment, supposedly to be used to order the liner and have not heard back from him since. He is a crook! Do not use this guy!!
San Antonio Native

San Antonio, TX

#13 Jul 1, 2014
99denali wrote:
Mike did a great job on my pool i will use him agian
YOU MUST BE A "FRIEND" OF HIS FOR WRITING A POSITIVE REVIEW. SHAME ON YOU... THIS GUY HAS NO SENSE OF RIGHT AND WRONG... HE IS VERY QUICK TO TAKE YOUR MONEY.. BUT WILL NOT RETURN CALLS..DOES NOT COMMUNICATE.. WHAT GOES AROUND COMES AROUND MIKE (RAYMOND ELIZARDO) IS NOT THAT YOUR REAL NAME? YOU CANNOT GO AROUND CHEATING PEOPLE IT WILL EVENTUALLY CATCH UP TO YOU.
Chris L

Austin, TX

#14 Jul 7, 2014
DO NOT HIRE HIM. He is not dependable and does not finish the work. He says he will show up and does not. We paid him to install a pool liner and connect the pump. He did the first but never finished the second. He said he would finish it on three seperate occasions but never showed up or even called to advise us he wouldn't come.
mike

United States

#15 Jul 14, 2014
My name is Mike and I am the owner of this company I do hundreds of pools a year its funny how the five or six that end up being bad because you can't make everybody happy end up here
mike

United States

#16 Jul 14, 2014
I've do hundreds of pools a year its funny how only the pissed off ones come here you can't make everybody happy no matter how hard you try
ronruby

Seguin, TX

#17 Sep 3, 2014
Whenever Mike shows up, he does excellent work. However, he makes empty promises and then will not return your phone call. I have been told on numerous occasions that he would show up so I cancelled my plans for the day and he didn't show. He constantly tells you he will call tomorrow and you never hear from him and he won't answer when you call him. His workmanship is excellent but his customer service leaves a lot to be desired.
Ron Ruby

Seguin, TX

#18 Sep 5, 2014
ronruby wrote:
Whenever Mike shows up, he does excellent work. However, he makes empty promises and then will not return your phone call. I have been told on numerous occasions that he would show up so I cancelled my plans for the day and he didn't show. He constantly tells you he will call tomorrow and you never hear from him and he won't answer when you call him. His workmanship is excellent but his customer service leaves a lot to be desired.
The day after I posted this comment Mike called and said he had been extremely busy and he also had a family emergency. He said he would call at 7:30 the next morning. At 8:30 I called him and of course, he didn't answer. It is now 6:30PM and I still have not heard from him. Typical.
Paco Pinto

San Antonio, TX

#19 Sep 5, 2014
I'm so confused and can't tell who to believe. I want to have a pool built but this thread sickens me.
Srn157

United States

#20 Sep 5, 2014
Ron Ruby wrote:
<quoted text>
The day after I posted this comment Mike called and said he had been extremely busy and he also had a family emergency. He said he would call at 7:30 the next morning. At 8:30 I called him and of course, he didn't answer. It is now 6:30PM and I still have not heard from him. Typical.
I have had the same experience on numerous occasions. The only way to get him to show up is to hold his money. Never pay him upfront for anything!
Lynn

Austin, TX

#21 Nov 29, 2014
I hired Michael Chilton to install a inground vinyl pool paid him half the money up front of (4500.00) he did nothing. Michael Chilton of San Antonio, Tx is listed on the BBB site with a grade (F) check it out for yourself and with the consmer protection sites if he is so honest why didn't he respond to those complaints. check it out for yourself. Michael Chilton even threaten to hurt me very badly if I take him to court in-order to recover my money back from him. He is a scammer and a first class crook...
Ripped off and upset

Houston, TX

#22 Nov 30, 2014
SA customer wrote:
<quoted text>
I agree, He took my downpayment, supposedly to be used to order the liner and have not heard back from him since. He is a crook! Do not use this guy!!
Does any one know his physical address ??
Been tring to sue him but unable to Find him
Took my money and never returned calls or started the job
Lynn

Austin, TX

#23 Nov 30, 2014
Go to the BBB site type in chilton pools you will get Michael Chilton address, you can also read the complaints that are file against him and file a complaint yourself too.
Lynn

Austin, TX

#24 Nov 30, 2014
We the victims who have been cheat out of thousands of dollars by Michael Chilton of San Antonio TX. Chilton Pools need to start reporting him to BBB, Consumer Protection/Complaints Sites, along with taking him to court in-order to recover our money back. If not Michael Chilton will continue to cheat/beat/lie. Once again check for yourself the proof you need is out there. If we don't take the necessary steps to protect our self from this man he will continue scamming. Please Never Ever paid this man up front. Please Please check for yourself their are other complaints file against him I can't make it anymore clear than that.
Bella

Floresville, TX

#25 Nov 12, 2015
Mike Chilton is a crook. He will take your money, promising to return immediately to start the job. Weeks go by, and after many phone calls and complaints, he will start work. The work will stretch months with many no shows before an eventual shoddy completion. Beware. He never returns if there is a problem.

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